Contact Us - International
Country:



United Kingdom

Air Canada Reservations

Tel.: 0871 220 1111(Calls cost 10p per minute plus network extras)
OR
Tel: 0371 220 1111
Fax: +44 208 917 2395
Mon. - Fri.: 08:00 - 18:00 
Sat.: 08:00 - 16:00 
Sun.: 07:00 - 15:00

Web Assistance

Tel.: +44 871 220 1111 (option 2) (Calls cost 10p per minute plus network extras)
OR
Tel: +44 371 220 1111
Hours of operation: Mon. - Sun.: 24 Hours

Flight Arrivals & Departures

Travel Support

Tell us about your experience with Air Canada:

Send us an email with your comments, compliments and suggestions. You’ll help us improve the services we offer.


Other ways to reach us:


Air Canada Customer Relations
P.O. Box – 447
Feltham
TW13 9DZ
United Kingdom
Fax: +44 208 917 2395


For Refund Services:

To request a refund or for information on the status of a refund:

For ticket receipt & credit card billing enquiries:

For past travel only, if you need:

  • a copy of a ticket or receipt
  • information on ticket usage and/or itinerary, or
  • explanation of a credit card charge

For Baggage Services:

For any problems within 5 days of travel:
Global Baggage Solutions
LHR Terminal 2
Tel: +44 844 375 4251
Daily: 08:00 - 19:30


Air Canada Customer Relations
P.O. Box – 447
Feltham
TW13 9DZ
United Kingdom
Fax: +44 208 917 2395

Air Canada Stopover Program

Please contact Air Canada Vacations:

Support during travel:
prevoyageclientele@vacv.com

Post-travel support:
postvoyageclientele@vacv.com