Travel Support
Tell us about your experience with Air Canada:
Send us an email with your comments, compliments and suggestions. You’ll help us improve the services we offer.
Other ways to reach us:
Air Canada Customer Relations
Radius Park
Hatton Cross
Middlesex
TW14 ONJ
UK
Fax: +44 208 750 8495
For Refund Services:
To request a refund or for information on the status of a refund:
For ticket receipt & credit card billing enquiries:
For past travel only, if you need:
- a copy of a ticket or receipt
- information on ticket usage and/or itinerary, or
- explanation of a credit card charge
For Baggage Services:
Air Canada - Baggage Claims
Zip YUL 1116
P.O. Box 8000
Airport Station
Dorval, Quebec
CANADA
H4Y 1C3
Tel.: +1 (888) 689-2247 (toll free within North America, 24 hours a day, 7 days a week)
Fax: +1 (800) 237-3563 (toll free within North America)