For Air Canada’s response to COVID-19 and how to adjust your current or future travel with us, click here.
Air Canada Reservations
Tel
+ 1-514-393-3333 - 24 hours a day, 7 days a week (long distance charges may apply)
Website Assistance
Tel
+ 1-514-393-3333 - 24 hours a day, 7 days a week (long distance charges may apply)
Travel Support
Want to let us know how we're doing? Send us an emailExternal site which may not meet accessibility guidelines and/or language preferences.
Other ways to reach us
Air Canada - Customer Relations
World Business Centre 3
Newall Road
Hounslow
Middlesex
TW6 2TA
UK
World Business Centre 3
Newall Road
Hounslow
Middlesex
TW6 2TA
UK
Refund Services
Ticket Receipts and Billing Enquiries
For past travel only, if you need:
- a copy of a ticket or receipt
- information on ticket usage and/or itinerary, or
- explanation of a credit card charge
Baggage Services
Air Canada Baggage Claims
Zip YUL 1116
P.O. Box 8000
Airport Station
Dorval Quebec
H4Y 1C3
Canada
Zip YUL 1116
P.O. Box 8000
Airport Station
Dorval Quebec
H4Y 1C3
Canada
Toll Free
1-888-689-2247 - Toll free within North America, 24 hours a day, 7 days a week
Fax
1-800-237-3563 - Toll free within North America