Changes to eUpgrade
eligibility and transferability

Beginning March 2014, the way Altitude members share some of their upgrade privileges will change. Additionally, Altitude Super Elite 100K members travelling with an Aeroplan ClassicFlight Reward will no longer be eligible for an eUpgrade.

eUpgrade Nominees

Effective March 1st, 2014, Altitude Elite 35K, Elite 50K and Elite 75K members will no longer have the option to designate eUpgrade Nominees. This privilege will be replaced by an enhanced Travel Companion benefit.

Altitude Super Elite 100K members will also be entitled to the expanded Travel Companion benefit, and will continue to be able to share their upgrade privilege with two (2) eUpgrade Nominees.

eUpgrade Travel Companions

In 2014, all Altitude members will continue to be able to use their eUpgrade Credits to request an upgrade for themselves as well as for one travel companion travelling on the same reservation. Request this eUpgrade Travel Companion upgrade prior to departure within the eligible booking window at aircanada.com/upgrades, through Air Canada Reservations or with an agent at the airport.

Effective March 28, 2014, the eUpgrade Travel Companion benefit will be expanded and will replace the eUpgrade Nominees benefit for most Altitude members. Rather than identifying a list of specific individuals to be eligible for eUpgrade privileges, all Altitude members will now be able to upgrade one companion of their choosing on the day of departure, as long as they are travelling on the same flight, and even if they are not travelling on the same reservation. Simply request this companionTM upgrade with an agent at the airport at time of check-in.

Altitude Super Elite 100K members will be entitled to the new expanded Travel Companion benefit, in addition to their eUpgrade Nominee privilege.

eUpgrade on Aeroplan ClassicFlight Rewards

As of March 1st, 2014, Aeroplan ClassicFlight Rewards on flights within North America (including Sun destinations) will no longer be eligible for eUpgrades (as per the 2013 Super Elite 100K benefit).

Frequently Asked Questions – eUpgrades –

Will these changes to eUpgrade Nominees affect upgrade requests made prior to March 2014?
Any upgrade requests for eUpgrade Nominees by 2013 Altitude members made prior to March 1st, 2014, for travel after March 1st, 2014, will be honored. All current upgrade eligibility and transferability rules will apply through February 28, 2014.
Why will Altitude Elite 75K, Elite 50K and Elite 35K members no longer enjoy the privilege of eUpgrade Nominees?
Feedback from Altitude members indicated that while the ability to share upgrades to the Business Class cabin with eUpgrade Nominees was valuable, the ability to upgrade any single travel companion on the day of departure – which was previously possible prior to the launch of eUpgrades – was preferred. This change will allow all Altitude members to share their upgrade privilege with one companion on the day of departure and, in addition to this, Altitude Super Elite 100K members will continue to enjoy the privilege of two eUpgrade Nominees.