Before You Go: A 'To-Do' List


checked No matter whether you're a first-time flyer or a seasoned traveller, the following checklist will help ensure your journey is safe and comfortable.


  • View the details of your itinerary

    Verify your date, time, fare and seat assignment, and make any necessary changes.

  • Check your photo ID

    The government issued identification you present at the boarding gate must be valid for the duration of your travels, and must include your name, date of birth and gender. For international travel and flights between Canada and the U.S., identification must also include a photo.

    Remember that the name on your ID must match your name as it appears on the ticket. Learn more about travel document requirements.

  • Add your frequent flyer number

    Ensure that you accumulate any points you may be entitled to through Aeroplan or another frequent flyer program.

  • Enjoy extra peace of mind when travelling away from home.

  • Book your hotel stays and car rentals

    Book on Air Canada to take advantage of special offers and booking bonuses.

  • Plan your Air Canada Café and Duty-free purchases

    Purchase Air Canada Café vouchers in advance and pre-order Duty-free items for your next international flight, or wait and make your selection on board. Just remember that Air Canada and Air Canada rouge flights, as well as Air Canada Express flights operated by Jazz have credit card only cabins.

  • Familiarize yourself with tips for a healthy travel experience

    Read useful information provided by the Aerospace Medical Association, or consult your doctor if you have a medical condition.

  • Tell us about your special needs

    Travelling with a guide dog? Need wheelchair access? For any special needs, please let Air Canada Reservations know 48 hours or more before your flight.

  • Follow travel updates

    Check to see if there are any travel updates such as weather or security alerts that you should be aware of. The updates are also posted on our homepage.

  • Read rules and restrictions that apply to infants and children

    Read up on the latest safety regulations that apply to travel with an infant or child, and learn how to organize travel for an unaccompanied minor.

Additional steps for international travel (including the U.S.)


Before you go