Air Canada Flash
September 16, 2011

Air Canada receives strike notice from CUPE

Air Canada has received a strike notice from the Canadian Union of Public Employees (CUPE), which represents the airline’s 6,800 flight attendants, confirming the union’s intention to begin a strike at 12:01 a.m. Wednesday, September 21, 2011.

Talks between the parties are ongoing and will continue prior to the strike deadline, assisted by federally-appointed mediators.


In the event of a work disruption, Air Canada will implement a partial schedule including codeshare flights operated by its partner airlines.

As a result of the uncertainty that this situation may cause, Air Canada has implemented a Flexible Rebooking Policy to allow customers booked for travel over the next six days on a rolling window basis (September 16-21, 17-22, etc.) to change flights free of charge to a later date until December 9, 2011, subject to seat availability.

Please enter "CUPESEP2011" in the endorsement box and continue to monitor CIC*911/155 for changes to this policy.

Air Canada offers you and your clients several self-service tools including:

  • automatic notifications for flight departures and arrivals;
  • flight status information with access real time departures/arrivals for all Air Canada and Air Canada and Air Canada Express® flights operated by Jazz®;
  • online or mobile device check-in anytime within 24 hours of departure;
  • Self service kiosks for check-in and baggage tagging at all major airports across Canada.

You and your clients will have questions about our schedule in the event
of a strike action. To avoid lengthy delays due to high Call Centre volumes, please monitor for real time information and updated Travel Advisories.

Thank you for your continued support. Press Release

Information is subject to change. ®Jazz and Air Canada Express are registered trademarks of Air Canada.

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