Advance notice and medical approval

You are severely allergic to cats or dogs and would like to request a buffer zone in order to help avoid the risk of exposure.

You have a severe allergy to peanuts or nuts and would like to request a buffer zone in order to help avoid the risk of exposure.

Although medical approval is not required for severe allergies to peanuts or nuts, please provide at least 48 hours’ advance notice to the Air Canada Medical Assistance Desk (see contact information below), regardless of your itinerary, if you wish to request a buffer zone.

You have severe anaemia (hemoglobin level below 90 g/L).

You are travelling with an attendant.

• Your attendant must be 16 years of age or older and capable of assisting you with your personal and physical needs during the flight.

You have recently suffered a major fracture (for example, to your spine or pelvis).

A cast was placed on a part of your body within 48 hours of your scheduled flight.

• Your cast must be bivalved.

You have a cognitive or medical impairment (for example, Down syndrome, Alzheimer's disease).

• We offer a Service for Unaccompanied Adult Requiring Assistance. You may need to travel with an attendant. Contact Air Canada Reservations for more information.

You have had a seizure within 4 weeks of your scheduled flight.

You have chronic obstructive lung disease (for example, emphysema) or a chronic heart condition.

• A change in cabin pressure at high altitude may worsen your medical condition

You are travelling with an infant aged 7 days or less, a premature infant, or an infant less than 12 months old with a significant medical condition, who has recently undergone medical treatment.

You have an infectious or contagious disease (for example, tuberculosis or chicken pox) that could pose a direct threat to the health or safety of others on your flight.

You have suffered from a recent major medical incident (for example, heart attack, heart failure, stroke, respiratory failure).

You require the use of battery-powered medical equipment (for example, CPAP/BPAP machine) or another type of medical device during the flight.

You have had an incident on board a previous flight or at the airport and may require medical attention.

You are disabled by obesity.

• View special seating information.

You require medical oxygen or need to use an approved Personal Oxygen Concentrator.

You have undergone surgery (for example, appendectomy or gall bladder surgery) within 2 weeks of your scheduled flight.

You have had thrombophlebitis (i.e. blood clots in your veins) in the 2 weeks preceding your scheduled flight.

You are an unaccompanied minor and have a medical problem. You may need to travel with an attendant.

• View important information if it is determined that your child must travel with an attendant.

You suffer from an unstable medical condition, either physical or psychological.

You have both a severe hearing and a severe vision impairment but wish to travel without an attendant because you feel you have sufficient residual hearing and/or residual vision to be able to receive and understand safety instructions.