Tender and Retrieval Times
Tender and retrieval times vary by solution and service level. To find your tender and retrieval times, select the origin and destination of your shipment. Then choose the applicable Air Canada Cargo solution, service
level and indicate if you are using a shipping container (See Unit Load Device for size considerations).
Statement Summary English
|
|
Tender Cut-Off Time |
Retrieval Cut-Off Time |
AC General Cargo/Standard |
Standard |
6 hours |
6 hours |
AC General Cargo/Priority1 |
Priority1 |
4 hours |
4 hours |
AC DGR/Standard |
Standard |
6 - 8 hours |
6 hours |
AC DGR/Priority1 |
Priority1 |
4 hours |
4 hours |
AC Fresh/Standard |
Standard |
6 hours |
4 hours |
AC Fresh/Priority1 |
Priority1 |
4 hours |
3 hours |
AC Pharmacair Simple |
|
4 hours |
4 hours |
AC Pharmacair Plus |
|
4 hours |
4 hours |
AC Absolute° |
|
4 hours |
3 hours |
AC Secure |
|
4 hours |
4 hours |
AC Compassion |
|
4 hours |
4 hours |
AC Animals |
|
3 hours |
3-4 hours |
AC Expedair |
|
YUL, YYZ, YYC, YVR: 2 hours All other stations: 1 heure |
YUL, YYZ, YYC, YVR: 2 hours All other stations: 1 heure |
Notes:
- Times may differ by station.
- For AC Animals in Canada and the United States the maximum tender time is 4 hours.
- For mail shipments, please contact your local Air Canada sales office.
- Shipments of very unusual shape or size may require additional time for loading. Please check with your local Air Canada office when booking.
- Due to operational and regulatory constraints, these tender and retrieval times do not apply in South and Central America or the Caribbean.
- Please contact your local station for tender and retrieval times for these regions.
* Subject to Dangerous Goods Inspection
** No single piece over 20 kg