track your shipment
Get up-to-date status of your shipments
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Please verify that you've entered the correct air waybill number. If you still need assistance, please contact your local Air Canada Cargo office.
flight status
You can check on the status of a flight by visiting aircanada.com.
Mobile Tools
Air Canada Cargo offers several mobile options to give you instant access to real-time information about your shipments at your fingertips! It is now easier than ever to track your cargo, check its status and view flight schedule on the go.
Air Canada makes it easier than ever for mobile users to track their shipments. So, no matter if you want to track your shipment, verify flight schedule, sign up for real-time Cargo Status Notification updates, or take advantage of one of the other options available, the Air Canada Cargo App (available for iOS or Android devices) has you covered.
Notifications
Will your shipment be delayed due to a severe snowstorm at the destination? Get the details sent directly to your mobile device or e-mail as they occur, all in real time. Subscribe now!
We strive to deliver the most accurate and reliable information to you. With our Cargo Notification services, we will be able to keep you updated about the details of your shipment, wherever you may be.
Register for our Cargo Notification service to receive shipment status updates as they occur. Notifications will be sent directly to your text-messaging-enabled phone or your e-mail address.
The following Cargo Notifications can be sent:
To receive notifications, you will need to register for this service using:
We will do everything possible to ensure that we provide the most accurate cargo and schedule information at all times. However, Air Canada Cargo is not liable for non-delivery of messages and cannot guarantee the timeliness or reliability of SMS message receipt.
Air Canada Cargo iOS App
Air Canada makes it easier than ever for Apple iOS users to track their shipments.
From your iOS device
From your Mac/PC
Don’t have iTunes? Download iTunes
Air Canada Cargo Android App
Air Canada makes it easier than ever for Android users to track their shipments.
From your Android device
From your Mac/PC
Shipping Solution Finder
Some commodities, by their very nature, require special handling. We offer various shipping solutions for your special cargo to best protect the shipment's integrity and comply with regulatory requirements.
To determine which solution is best for you, pick the category that best describes your shipment from the dropdown below.
Tender and Retrieval Times
Tender and retrieval times vary by solution and service level. To find your tender and retrieval times, select the origin and destination of your shipment. Then choose the applicable Air Canada Cargo solution, service level and indicate if you are using a shipping container (See Unit Load Device for size considerations).
Tender Times (from Canada, United States) | Retrieval Times (to Canada, United States) | |
---|---|---|
* Subject to Dangerous Goods Inspection
** No single piece over 32 kg
Forms & Reference