Our facility at Toronto Pearson is equipped with an on-site, bonded kenneling facility. The Air Canada Cargo Pet Stop is designed for animals in transit requiring a comfort stop or overnight stay.

The Pet Stop consists of eight roomy enclosures for dogs and a separate room for cats, and all the necessary amenities for pet care. The newly renovated facility is bright, well-ventilated and temperature controlled.

Pets staying at the Pet Stop enjoy:

Proximity to the runway, which reduces unnecessary transport
Care by dedicated Air Canada Cargo employees that are fully trained in animal care and first aid
Regular walks in a fenced-in grassy area
Quality food
Access to veterinary services when necessary

Care for all animals staying at the Pet Stop is fully documented and logged.

If a comfort stop or overnight stay is required for your animal, the Air Canada Live reservation agent will let you know upon booking. For questions, please contact us at 1-800-387-4865.

OAL Services

Airlines operation out of YYZ can book pets for stays at the Pet Stop.

Kenneling service for airlines include:

Lodging
Food and care for the animal
Transport to and from the aircraft in dedicated AC Live vehicles
Canadian Food Inspection Agency (CFIA) clearance and paperwork

For OAL rates and bookings, please contact us at 1-800-387-4865.

Pet Stop Kenneling Services at YYZ