A SAFE SOLUTION FOR PETS AND ANIMAL TRANSPORT
Cargo Alert
Restrictions on cold-blooded animals:
- Limitations on travel in unheated cargo holds: cold-blooded animals are not accepted as cargo on some of our aircraft if the cargo holds are not heated. Please speak with a representative to see if we can accommodate your shipment.
International and US bookings for cats and dogs traveling in cargo must be made with a registered IPATA agent.
All domestic bookings can be made directly with Air Canada Cargo by contacting us at 1-800-387-4865.
The AC Animals Solution
AC Animals is Air Canada Cargo's specialized air transportation solution for animals, including horses. We understand that air travel can be stressful for animals. With specially-trained staff to care for the animals, designated holding areas (at select stations) and dedicated transport vehicles, we help to make your animal's journey a little easier.
The world's first airline to be awarded IATA's Center of Excellence for Independent Validators for Live Animal
Logistics (CEIV Live Animals) Certification, Air Canada Cargo ensures your animal or pet is in safe hands.
The AC Animals solution offers the following benefits for you and your animal:
- Priority1 service
- Certified Route Qualification
- Specially-trained staff to care for your pet or animals
- Designated holding facilities at select stations for your animal’s comfort
- Dedicated transport vehicles for safety and comfort
- Designated agents for bookings and questions about live shipments
- Bonded barn facility in Toronto for comfort stops when in transit
- Easy new pricing for the transport of dogs and cats within Canada and between Canada and the US.
- Veterinary consultant services
- Specialized service for horse transportation.


PET CORNER

- Have what you need to book?
- 1-800-387-4865 within Canada
- Cargo Customer Service
- From outside Canada and the U.S.