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Taking the risk out of dangerous goods
While Air Canada Cargo takes great care in shipping all items entrusted with us, some items need more care than others, such as dangerous goods. It is through our extensive experience handling these types of items over the years that we’ve become the premier choice for safe transport of specialized cargo ranging from flammable materials, explosives and corrosives to machinery with internal combustion engines.
The AC DGR Solution is designed specifically for the safe transport of dangerous goods. With this solution, you receive:
Dangerous goods are articles or substances that are capable of posing significant risk to health, safety, or property when transported by air. The International Air Transport Association (IATA) categorizes dangerous goods into nine classes:
|Class 3||Flammable liquids|
|Class 4||Flammable solids|
|Class 5||Oxidizing substances and organic peroxides|
|Class 6||Poisonous (toxic) and infectious substances|
|Class 7||Radioactive materials|
|Class 9||Miscellaneous articles and substances
Lithium Batteries, Lithium Battery powered vehicles, personal electronic devices containing lithium batteries, dry ice, environmentally hazardous substances, life-saving devices, machines and vehicles incorporating internal combustion engines, magnetized material, polymeric beads, aviation solids or liquids, consumer commodities, chemicals and first aid kits.
If you have questions or concerns about transporting dangerous goods, please contact one of our AC DGR solution specialists. Visit Contact Us to find an Air Canada Cargo station, or from Canada, call 1-800-387-4865.
To meet performance expectations and current regulatory and security control requirements, Air Canada Cargo adheres to a rigorous goods acceptance process. All shipments must meet and follow IATA regulations.
It is the shipper's responsibility to ensure that articles or substances are not prohibited for transport by air and that article or substances are properly identified, classified, packaged, marked, labeled and documented in accordance with IATA Dangerous Goods Regulations, as well as all government regulations of the country of origin, transit and destination.
The following outlines key requirements according to IATA regulations and recommended practices, including, IATA Recommended Practices 1601, 1670 and IATA Resolution 600 a/b and 606, and additional requirements for shipping dangerous goods:
Shipments are only acceptable for transportation when the shipper, consignee or owner has complied with the rules and regulations of the tariffs and all laws, ordinances, and other governmental rules and regulations governing the transportation of the shipment.
The air waybill must be accurate and complete in all respects. It must include the weight, number of pieces, dimensions, nature of goods, all information required by Customs and known/unknown security status. If a consignment includes dangerous goods, such goods must be offered separately and clearly indicated on the air waybill. The air waybill must also contain the conditions of contract. An e-Air Waybill is also acceptable (where authorized).
How to complete an Air Waybill
Note: Any adjustments made to an Air Waybill that could impact the expected billing amount, such as re-weighing, calculating or re-calculating the dimensional weight of your shipment, will be communicated to the shipper with a Notice of Correction. This Notice of Correction will be sent electronically to your attention.
Attention Freight Forwarders:
When applicable, complete House AWB information must be available for manual input or electronically transmitted to either Air Canada or directly to Customs.
All documents necessary for determining the nature of the goods, along with export, import or transit documents required by Customs or any governmental body, must be completed and/or checked and must accompany the air waybill.
Shipper's Declaration for Dangerous Goods
For all dangerous goods, a Shipper's Declaration, duly signed and completed, as described in the applicable dangerous goods regulations, must be provided by the shipper, and must be clearly indicated on the air waybill.
Electronic submission of this information is also acceptable (where authorized) following IATA procedures and standards.
For Section II lithium batteries packaged with, or included in, equipment, the following form is required when tendering your shipment.
Shipments must be packed in a way that allows for security screening and to ensure that it can be carried safely with ordinary care in handling. In addition, the volume and weight of your shipment when tendered must match those in your booking. In addition, before packing dangerous goods for transport by air, the shipper must abide by the following:
All packages in the consignment must be marked with the consignee's name, street and city address, including ZIP/postal code (as on the Air Waybill) OR, have one or more packages marked with this information with an appropriate reference on all other packages in the consignment.
A completed cargo identification label or stencil must be attached to each package. Labels must be fully visible and all old labels and markings must be obliterated.
Dangerous goods shipments must be identified with the appropriate label dangerous goods.
All shipments undergo security screening and must be prepared for carriage according to the security control instructions provided by the National Authority and any additional instructions provided by Air Canada Cargo.
Note: Any cargo that cannot be screened to a satisfactory standard may be broken down into smaller pieces in order to obtain a clear image. Breakdown and build-up fees may apply. See Security screening fees in Rates, Charges and Fees.
Shipments are acceptable for transportation when:
Ready to ship? Visit the AC DGR Shipper’s Checklist
Booking a Shipment
Booking your shipment is easy with Air Canada Cargo. Our knowledgeable and experienced booking agents will assess your shipping needs and help you determine the right solution, services and optional features to consider as they guide you through the booking process.
To book your shipment, you will need to:
Before you call, please see our Shipper’s Checklist
Due to some aircraft types, weight, weather and regulatory restrictions, we may not be able to transport your shipment to all the destinations we serve. Your Air Canada Cargo station can help.
You will need to set up an account with Air Canada Cargo. See Accounts.
Visit Cargo Portal Services (CPS) to access your existing CPS profile or to register for one. Cargo Portal Services offers a self-service booking tool, rate estimation, House Air Waybill entry and tracking services.
View our CPS Quick Reference Guide
Tender & Retrieval
Tendering (or dropping-off) your shipment is the process of consigning the shipment to Air Canada Cargo for transport. Retrieving your shipment is the process of picking up the shipment at the destination location.
|Shipping Service||Tender Cut-Off Time||Retrieval Cut-Off Time|
|AC DGR (Standard)||
|AC DGR (Priority1)||
Before tendering your shipment, see our Shipper’s Checklist
* Subject to Dangerous Goods Inspection
** No single piece over 32 kg
Our goal is to provide you with a smooth, seamless shipping experience. This Shipper’s Checklist will help you know what to expect and the things you can do at each step in the shipping process to help us make your experience even better.
For fast and easy booking, follow this checklist to make sure you’ve got what you need before you call to book your shipment.
Check IATA regulations (general and for dangerous goods), customs requirements and country-specific shipping requirements and restrictions to ensure that you can ship your cargo.
Note that the AC DGR solution is not available at all Air Canada Cargo locations. In addition, due to some aircraft types, weight, weather and regulatory restrictions, we may not be able to transport your shipment to all the destinations we serve. Your Air Canada Cargo agent will help you determine the best route based on your shipping needs. General information about Routes and Network.
This includes the nature of and classification of the dangerous goods in the shipment, special handling needs, weight, number of pieces, dimensions, and all information required by Customs. Find the dangerous goods classification
What Service Level do you prefer (Standard or Priority1)? Do you require a shipping container? Are you planning to use GPS tracking? Be prepared to discuss your shipping options.
Note that shipping rates can vary significantly depending on the service level, handling requirements and options that you select. Your Air Canada Cargo agent will help you evaluate your shipping needs and total shipping costs. General information about Rates, Charges and Fees
Know how to arrange your booking.
Ready to drop-off your shipment? Make sure the tender process goes smoothly by following these steps to ensure your shipment is ready for carriage.
For more about the requirements for completing your AWB for dangerous goods shipments, see Shipping Requirements.
This will be provided when your booking is complete.
This will include any applicable forms, declarations or disclosure documents required for your shipment. For dangerous goods shipments, this includes a Shipper’s Declaration. For shipments including Section II lithium batteries packaged with, or included in, equipment, this requires the Lithium Batteries – Section II – Shipper’s Transport Document.
For dangerous goods this involves proper packaging, appropriate labelling and identification and ensuring that the shipment is in compliance with all general IATA shipping requirements. See Shipping Requirements
They must match with the details provided on your AWB.
For more information visit Tender & Retrieval.