November 19, 2019 Scheduled Power Outage - YYZ - November 19
On November 19 between 0830 – 1130 EST, our Toronto global hub will have a scheduled power outage for city-mandated electrical repairs. During this time, there will be limited functionality at the facility. Please plan to pick up and retrieve accordingly to minimize the risk of delays.
AC Expedair (SFX), small priority (PPR) packages and emergency medical shipments (EMS), tenders will be at a secondary Air Canada Cargo facility located at GTA dnata - Cargo 2 at 2710 Britannia Road East, Door 4. This is only during the planned outage only.
Our phone lines in the Customer Service Centre in Toronto may be affected. Email service will still be functional; however, due to heavier volumes please expect a delay.
Thank you for your patience while we complete these required repairs.