Due to potential cracking during transport and the release of liquids that may damage the aircraft, Air Canada Cargo loads all seafood shipments packaged in Styrofoam inside ULDs or positioned on pallets lined with absorbent mats.
As we cannot guarantee ULD inventory at all times across our network, we may not be able to accommodate all Styrofoam packages that require a ULD. Shipments that are over-tendered may be partially left behind if there are insufficient ULDs at the origin station, as these will not be loose loaded into the aircraft to prevent potential spillage.
We ask forwarders specialized in seafood to avoid over-tendering shipments in Styrofoam packages at all times, or to ship seafood in wax-lined cardboard boxes, which are sturdy enough for loose loading.
Adherence these guidelines allows us to ensure the timely and safe delivery of your valuable perishable products.
If you have any questions about shipping seafood or other perishables, we invite you to speak with your Air Canada Cargo representative.