April 25, 2018 Changes Affecting Goods Acceptance in Toronto
To accommodate a new x-ray machine, some changes will be made at our Toronto facility that will change the acceptance flow and locations for tendering shipments starting May 21:
Secure Tenders Only Areas - G42-G48: Secure shippers and trucks from the US (bringing in secure and accepted freight) will tender between doors G42-G48 (currently the Unsecure Area).
Unsecure Local Tenders, and Mixed Secure and Un-Secure - G30-G38: The area between doors G30-G38 will be used for unsecure local tenders, and for tendering shipments that are a mix of secure and un-secure shipments.
The new equipment and set-up will help streamline our existing acceptance process and improve screening times for unsecure cargo.
Should you have any questions or concerns, please contact the Air Canada Cargo Customer Service Centre at 1-800-387-4865.