May 5, 2016 Using e-Booking? Make Sure You're Issuing an e AWB
When making a booking using our e-Booking tool, issuing an e-AWB is a separate step. Remember to do it, otherwise the e-AWB will not be issued. Here's how:
After you have completed a booking, a confirmation message will appear. Click the red Create AWB button and the system will walk you through the generation of the e-AWB.
When you see the following message, your electronic air waybill is done and submitted.
NO NEED FOR PAPER
DO NOT tender your shipment with a paper AWB if you've issued your e-AWB. If we receive a paper AWB with your shipment, we are obligated to accept the paper version and not the e-AWB, as the paper version is the last version associated with your shipment.
FEE WILL APPLY JUNE 1
Remember that as of June 1, an $18 charge will apply for domestic shipments in Canada tendered without an e-AWB.