Safety is Air Canada’s top priority. Air Canada Cargo also prides itself in its expert handling of dangerous goods in compliance with regulatory requirements.
To maintain our standard of excellence with regards to the handling of dangerous goods and our commitment to safety, it is critical that all dangerous goods shipments be properly identified, classified, packed, marked, labelled, documented and be in condition for transport in accordance with the international dangerous goods regulations when tendered to Air Canada Cargo.
Effective January 1, 2016, Air Canada Cargo will charge a non-acceptance fee of $40 for all dangerous goods shipments tendered in Canada and the United States that do not pass the acceptance checklist, due to errors or omissions on the package(s) or documentation.
The fee will be charged and added to the air waybill when the unaccepted shipment is corrected and tendered again to Air Canada Cargo. This fee will be in addition to the regular dangerous goods acceptance fee.
We appreciate your cooperation in this matter and look forward to serving you soon. Please contact your local Air Canada Cargo representative if you have any questions