January 7, 2014 Fee for Preparing Air
Waybills Is Now in Effect
We're Working to Serve You
We regularly review our processes such as goods acceptance to improve and expedite our service. This process is rendered more efficient when air waybills are tendered with all the fields completed. We ask that you remember to fill out all the fields on the air waybill prior to tendering.
Effective January 6, 2014, a fee of CAD $40.00 will apply for the preparation and completion of air waybills should all the fields not be completed at the time of acceptance*. Preparation includes:
The provision of a paper air waybill if none is presented unless using an e-awb
The completion of missing fields on the air waybill
Amendments to any fields
Mastering the Air Waybill
For tips on how to complete an air waybill and an explanation of which fields need to be filled out, please consult Mastering the Air Waybill.
We thank you for your cooperation.
*The fee will not apply to AC Expedair shipments. There will be no charge for amendments made to weight and piece count. For shipments originating in Canada only.