Air Canada Cargo provides regular updates on new routes, added capacity and other commercial initiatives to help you keep on top of your business.

You can read older news items by selecting a year below:

2018

December 10 Tips for the Peak Season

As we enter our peak cargo season, Air Canada Cargo is offering tips to ensure a smooth shipping experience.

• Please tender cargo no earlier than 48 hours prior to the booked flight.
• Allow extra time for security screening and freight processing at acceptance. Please tender your unsecured freight ahead of the minimum tender times to avoid any potential delay.
• Track your freight online at www.aircanadacargo.com or on our iOS or Android mobile applications. The track and trace function will provide you with all the pertinent information regarding the status of your shipment.
• Canadian customers can contact us directly at 1-800-387-4865 for shipment inquiries, new bookings and questions. American or international customers can contact their local customer service centre for additional information.

Thank you for your cooperation.

November 5 Brazil Customs Strike Concludes

The Customs Strike in Brazil that begun on May 14 has now concluded. Operations have returned to normal and shipments destined to, or transiting through, GRU are no longer subject to delay.

For more information on an existing or upcoming shipment, please contact your local Air Canada Cargo Customer Service Centre near you.

October 12 See You at TIACA ACF 2018!

The TIACA Air Cargo Forum starts on Tuesday. Air Canada Cargo is proud to be part of this premier industry event, and to welcome delegates to the beautiful city of Toronto.

We invite you to visit Air Canada Cargo at booth 2800. Our world-class team is looking forward to meeting you.

To find out more about the event, please visit tiacaevent.org.

October 5 Announcing Vienna

Recently Air Canada announced service to Vienna in 2019:

• Toronto - Vienna
• Year-round
• Boeing 787-9 Dreamliner
• Daily service begins April 29, 2019

Look for more details about Cargo service to and from Vienna in future communications from Air Canada Cargo.

Aircraft and schedule are subject to change without notice.

September 25 Update to UK Handling Charges

Please note the following changes to some of the general ground handling charges for both import and export shipments in the United Kingdom, which come into effect on October 1, 2018:

• Security screening per consignment: From 15p. to 17p. per kg; minimum charge from £25 to £27
• House Air Waybill data submission charge (ACI)
• Electronic Data interchange (EDI): from £3.00 to £5.00
• For any inaccurate information that will need to be amended by Air Canada: from £8.00 to £14.00
• Documentation (Air waybill/House Air waybill) for Air Canada to enter data into its own CBSA reporting system: from £11.00 to £14.00
• Air waybill preparation NEW - CCA Penalty fee for under-declared volume: £120.00

Should you have any questions about these changes to our handling charges, please contact your local Air Canada Cargo Customer Service Centre.

September 19 France: New Rates Starting October 2018

Dear Customers,

We would like to inform you that as of October 16, 2018, new rates will be applicable on shipments from France.

Contact your commercial sales team by email or phone for more information.

Email: cdg.sales@aircanada.ca
Phone: 01.70.76.02.06

Thank you.
Air Canada Cargo Team

September 18 We're Ready for TIACA ACF 2018!

The TIACA Air Cargo Forum is just around the corner. Air Canada Cargo is proud to be part of this premier industry event, and to welcome delegates to the beautiful city of Toronto.

In partnering with CIFFA to mark the organization's 70th anniversary, and Multimodal Americas, the 2018 TIACA ACF will bring together experts in transport logistics who are dedicated to this ever-changing industry and to its advancement.

More than 4,000 delegates are expected to visit over 300 exhibitors, providing opportunities to showcase services and products to contribute to the industry's growth and engage the next generation of professionals.

We invite you to visit Air Canada Cargo at booth 2800. Our world-class team is looking forward to meeting you.

To find out more about the event, please visit tiacaevent.org.

August 15 New Handling for Our Bermuda Station

We're pleased to announce that Air Canada Cargo will be served by Cedar Aviation in St. George, Bermuda as of August 20, 2018.

BERMUDA

Air Canada Cargo operations in BDA will be handled by:

Cedar Aviation Services Limited
L.F. Wade International Airport
3 Cahow Way
St. George DD03
Bermuda

Telephone: 441 - 293 2480
Fax: 441 - 293 3185
Email: cargo@cedaraviation.com

Hours of Operation:
Monday - Friday: 09:00 - 17:00
Saturday: By special arrangement only
Sunday: By special arrangement only

All payments continue to be accepted by credit or debit card only.

Note that the contact information for our sales team remains the same: 416-622-9450 or aircanada@networkcargo.com.

We look forward to serving you at our new location.

August 15 China Customs Requirements: What You Need to Know

Dear Valued Customer,

We recently communicated information about new customs requirements for shipments to China, which went into effect June 1, 2018.

Effective August 14, shipments with missing information will be placed on hold by Air Canada Cargo until the required information is received. We ask all our customers that tender freight to China be aware of the requirements. Our goal is to ensure your shipments are not delayed and that you do not incur penalties at destination.

PROVIDING THE CORRECT INFORMATION

As was previously communicated, the information indicated below is now mandatory on both the Master Air Waybill (MAWB) and the House Air Waybill (HAWB) for all shipments destined to, or through, China (excluding Hong Kong or Taiwan).

Booking Directly with Air Canada Cargo

It is your responsibility to provide the following information on the MAWB and the HAWB. The information must appear as shown in the examples below:

• Shipper's business registration code: EIN121234567
• Shipper's contact detail (telephone or fax): SHIPPER 9055555555
• Consignee's business registration code: USCI123456789012
• Consignee's contact detail (telephone or fax): CONSIGNEE 2222222222
• Consignee's contact person's name and the contact person's contact detail (telephone or fax): CONSIGNEE CONTACT Brayden Lee 2222222222

Booking Via EDI Messaging

When entering the required information on the MAWB and HAWB, please enter it exactly as shown below. If any fields are not completed, an FNA rejection will be sent back.

FWB line on the MAWB	Explanation	Example of completed line
OCI/US/SHP/T/	Enter the shipper's business registration identifier - in this case, "EIN" - followed by the number	OCI/US/SHP/T/EIN121234567
/US/SHP/CP/	Enter the name of the shipper's contact person	/US/SHP/CP/JAMES JONES
/US/SHP/CT/	Enter the phone or fax number of the shipper's contact person	/US/SHP/CT/9055555555
/CN/CNE/T/	Enter "USCI" and the consignee's unified social credit identifier number	/CN/CNE/T/USCI123456789012
/CN/CNE/CP/	Enter the name of the consignee's contact person	/CN/CNE/CP/BRAYDEN LEE
/CN/CNE/CT/	Enter the phone of fax number of the consignee's contact person	/CN/CNE/CT/2222222222

FHL line on the HAWB	Explanation	Example of completed line
OCI/US/SHP/T/	Enter the shipper's business registration identifier - in this case, "EIN" - followed by the number	OCI/US/SHP/T/EIN121234567
/CN/CNE/T/	Enter "USCI" and the consignee's unified social credit identifier number	/CN/CNE/T/USCI123456789012
/CN/CNE/CP/	Enter the name of the consignee's contact person	/CN/CNE/CP/BRAYDEN LEE
/CN/CNE/CT/	Enter the phone of fax number of the consignee's contact person	/CN/CNE/CT/2222222222

Your business is extremely important to us. Please contact your Air Canada Cargo representative should you have any questions.

Thank you for your continued business and cooperation.

August 9 Air Canada Cargo Receives IATA’s First CEIV Live Certification

Air Canada Cargo has become the first airline to receive a new global certification for the safe transport of live animals. IATA awarded Air Canada Cargo with the Center of Excellence for Independent Validators for Live Animal Logistics (CEIV Live Animals) Certification following the successful completion of the verification process.

This certification reinforces that Air Canada Cargo is operating to the highest standards in the transport of live animals, be it exotic species or household pet.

"Air Canada Cargo is a trusted carrier for thousands of animal shippers worldwide," said Tim Strauss, Vice President, Cargo. "We are honoured to have been selected to participate in the CEIV Live Certification program and are proud of the team at Air Canada Cargo for achieving the industry's first ever certification, which reinforces our position as an industry leader."

"I want to congratulate Air Canada for their great leadership in achieving the first CEIV Live Animals certification in the world," said Nick Careen, IATA's Senior Vice President, Airport, Passenger, Cargo and Security. "Proper handling and transporting of live animals is a very important aspect of the cargo supply chain, with many unique complexities. Global standards and expertise are key to the safe and humane transportation by air of this precious cargo."

Learn more about our AC Animals solution.

Click here to read the full press release.

August 1 Introducing Our New Android App

Thanks to your feedback, Air Canada Cargo is proud to introduce its already popular app to Android devices.

Like with our existing iOS app, the Android version allows you to access our flight schedule, track your shipments and subscribe to text or email shipment notifications.

Air Canada Cargo is committed to investing in solutions that improve your experience doing business with us. We are working on many more improvements and innovations to serve you better - stay tuned!

For Android devices - Download the app from the Google Play Store.
For Apple devices - Download the app in the App Store.

GET MORE OUT OF OUR DIGITAL SOLUTIONS

Did you know that Air Canada Cargo's e-Booking site allows you to make and manage bookings, view schedules and rates, request spot rates and much more? Sign up for free and save yourself time.

Air Canada Cargo also facilitates your ability to submit electronic air waybills for shipments to locations throughout our network. e-AWBs are paperless, increase accuracy and reduce costs. Sign up today.

July 27 New Indonesian Customs Requirements: What You Need to Know

Dear Valued Customer,

As of July 25, 2018, Indonesian authorities will require a 15-digit Tax Register number ("NPWP") for the Shipper or Consignee, and a Harmonized System Code (HS code) for the type of commodity.

• Goods exported from Indonesia: The 15-digit Tax Register number ("NPWP") is required in the Accounting field of the Master Air Waybill.
• Goods imported into Indonesia: The 15-digit Tax Register number ("NPWP") is required in the Consignee field.
• For both imports and exports: HS Code (at least 4-digits) is required in the Description field of the House Air Waybill.

Please ensure that all data is entered correctly in all fields to avoid delays and penalties.

Your business is extremely important to us. Please contact your local Air Canada Cargo representative should you have any questions.

Thank you for your continued business and cooperation.

July 25 New Sales Contacts for LAX and SAN

We are pleased to announce our new Air Canada Cargo Sales Team for the LAX and SAN markets.

Atlantic Pacific Airline Associates Inc (APAA) started this past week as our General Sales Agent providing expanded inside and outside sales coverage for our Southern California customers.

Dennys Antonio Hernandez
Manager, Outside Sales - LAX, SAN
Direct: (310) 337-7201
Cell: (310) 947-1039
Main: 1-800-251-9494
Dennys.Hernandez@aircanada.ca

Marilu Reyes
Inside Sales - LAX, SAN
Direct: (310) 337-7201
Main: 1-800-251-9494
ACLAXSales@aircanada.ca
Cargo Reservations: Daily from 09:00 to 17:00

Please join us in welcoming APAA to the Air Canada Cargo Team.

June 29 HS Code Required for Shipments Transiting Through China

The China customs authorities have mandated that an H.S. code is required for all shipments transiting beyond PEK and PVG.

To facilitate the transmission of the required information, we are providing a Transfer Declaration Form, which can be downloaded on our website and filled out. The completed form will be required for all shipments moving beyond PEK and PVG as of July 1.

WHAT TO DO

Please review the steps below:

1. The Transfer Declaration Form can be downloaded on our website: httpss://www.aircanada.com/cargo/en/shipping/shipping-101/#tab_regional-requirements
2. The declarer who can best provide the information required (forwarder, shipper, consignee, for example) must fill the form out. The following information is required:
• Air Waybill number
• House Air Waybill number
• H.S. code (authorized by China Authorities)
• Commodity description (in Chinese). The description must be precise and accurate, and refer to specific items rather than categories (for example, screwdrivers rather than tools). Sample descriptions are provided below. A link is available to look up descriptions, in Chinese: https://www.customs.gov.cn/customs/302427/302442/jckszcx/index.html
• Piece count
• Weight (in kilograms)
• Commercial value
• Currency name
• Physical signature of declarer
3. The completed Transfer Declaration Form must be:
• Emailed to the local Air Canada Cargo booking agent or department. For Canadian-origin shippers, the form must be emailed to cargo.customerservice@aircanada.ca
• Printed, signed, and attached to the master document pouch

Example of required information:



Please note that Air Canada Cargo cannot validate required information provided by the shipper that is to be collected by the China Customs Authority. Shipments missing the required information will be delayed, and a penalty will be imposed on the consignee.

For more information, please do not hesitate to contact your local Air Canada Cargo representative, or in Canada, call 1-800-387-4865.

Thank you for your cooperation and continued support.

June 28 Safety Starts with Accuracy

Dear valued customer,

Recently, we have noticed a rise in the number of air waybill discrepancies, specifically with the weight and dimensions entered for shipments.

Variations between a shipment's actual weight and dimensions and what is declared on the air waybill have a significant impact on our operations. Accurate information is critical for safe load planning of the aircraft.

As part of our ongoing commitment to safety, we would like to remind you that a completed air waybill with all the necessary information, including accurate weight, dimensions and consignee information is required for a shipment to be considered ready for carriage.

Safety is our top priority. We are doing everything we can to maintain a safe operation and continue providing you with excellent service.

June 22 New System at Bay Doors in Toronto

As part of our commitment to safety and customer service, Air Canada Cargo's Toronto team is pleased to announce the installation of a new locking system at our bay doors.

The Blue Giant StrongArm™ TL85 applies restraining force to prevent trailer creep, unscheduled departures, and other hazards caused by trailer movement.

Installation has now been completed. All drivers must be aware of the following information and comply with the instructions below.

Please forward these instructions to all third-party trucking companies currently retrieving or delivering freight on your behalf.

DRIVER INSTRUCTIONS

Doors with the StrongArm™ system in place are equipped with an exterior red/green traffic light.

For your convenience, our staff has been trained and will operate the dock doors and restraint system on your behalf. Please take note of the following:

1. When the light is green, safely reverse into position against the dock leveler bumpers.
   
   The light turns red when the locking mechanism is engaged. Once the light is red, you can no longer move the vehicle as the restraint is hooked to the bumper of the trailer.
   
   
2. When unloading is complete, our operators disengage the vehicle restraint and the exterior light turns green once again. It is now safe to pull away from the dock.

If your truck does not have a functioning ICC bar, please continue to use the wheel chocks to prevent truck movement.

Safety is our top priority, for you and our employees. Please comply with the above instructions, and speak to one of our staff members at the loading dock if you have any questions.

June 22 Heat Restrictions for Animals in Cargo

For the comfort and safety of animals travelling in cargo, there are restrictions affecting their transportation during periods of extreme heat. If you are planning animal travel in cargo in the summer months, please review the information below.

PLANNING AHEAD

Please check the temperature forecast ahead of the booking day to make sure travel will be possible. When a restriction applies, animals will not be accepted for transport at the Air Canada Cargo location and will need to be rebooked on the next possible flight. If you need to rebook, contact the Air Canada Cargo Customer Service Centre where the booking was made.

ALL REGIONS: WARM-BLOODED ANIMAL HEAT RESTRICTION

Air Canada Cargo does not accept warm-blooded animals for transport anywhere when the outside ground temperature is 29.5°C or higher at the departure city, the destination city or any transit point in between.

UNITED STATES: ALL ANIMALS RESTRICTION

All animals (both warm and cold-blooded) are prohibited for travel to and from the following cities in the United States until September 30, regardless of temperature: Atlanta, Dallas-Fort Worth, Fort Lauderdale, Houston, Las Vegas, Miami, Orlando, and Phoenix.

ASIA AND MIDDLE EAST: WARM BLOODED ANIMAL RESTRICTIONS

Due to extreme heat in these regions, the transport of warm-blooded animals is prohibited to and from airports within Asia and the Middle East between July 1 and August 31.

Find out more information on our seasonal temperature restrictions and our AC Animals solution by visiting our website.

June 15 Brazilian Customs Strike Extended

The Brazilian Customs Union has extended their strike through to June 30.

Special shipments such as perishables, animals, human remains and medicines will continue to be cleared, but all other shipments may continue to experience custom clearance delays for the duration of the strike.

We will continue to provide updates as the situation changes, and if you have any questions about an existing shipment, please contact your local Air Canada Cargo Customer Service Centre.

June 15 e-Air Waybill - Preferred in Mexico City

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Mexico City, Mexico station (MEX), effective July 1, 2018.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

June 13 Newly Certified AC Absolute° Stations

Air Canada Cargo now offers AC Absolute° service in two additional cities in Florida:

• Fort Lauderdale, FL, USA (FLL)
• Orlando, FL, USA (MCO)

Both locations offer daily widebody flights with uplift required to transport both RKN and RAP-sized active containers. Our AC Absolute° offering in FLL and MCO complements existing service at our certified Miami location.

AC Absolute° is our AC Cool Chain solution for temperature-sensitive commodities that require active temperature control, and is now offered between 56 locations across our network on six continents. New locations are added regularly as we work to find solutions to your temperature-controlled shipping needs.

Visit our website to learn more about AC Absolute° or to consult the list of certified locations worldwide.

Book online, or contact your local Air Canada Cargo Customer Service Centre.

June 11 Oregon Trail-ers

Air Canada Cargo's trucking service from Portland to the international gateway Vancouver, is a fast and reliable solution for your international shipments.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
PDX > YVR	AC6020T	20:00	05:00 + 1	Daily
PDX > YVR	AC6027T	22:30	05:30 + 1	12345
PDX > YVR	AC6015T	22:00	05:00 + 1	Daily starting July 1

With scheduled trucks every day of the week, ship to most cities in our global network in 24 to 48 hours thanks to dozens of direct international flights from Vancouver. Widebody flights from Vancouver service:

• The Asia: Beijing, Hong Kong, Nagoya, Osaka, Shanghai, Seoul, Taipei, Tokyo-Narita
• The Australia:  Brisbane, Melbourne, Sydney
• The India:  Delhi
• The Europe: Dublin, Frankfurt, London-Heathrow, Paris, Zurich
• The Canada: Daily flights to Central and Atlantic Canada, in addition to further connections to cities across Europe, the Middle East and Africa are available from Calgary, Toronto and Montreal

All trucks accommodate widebody shipments, including dangerous goods and cool chain.

Book online today, or contact Drew Kwok to find out more about how we can get your shipment where it needs to go, anywhere in the world:

Tel: 971-930-0505
Email:mailto:drew.kwok@aircanada.ca

June 8 Peak Season Starts Now

Take advantage of peak season! Air Canada Cargo has more direct widebody flights to more cities worldwide than ever before. Additional flights to key cities across Europe, the UK and Ireland, as well as Delhi and Melbourne start throughout June.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Toronto > Berlin	RV1966	20:40	10:30 + 1	4 flights per week - June 4
Berlin > Toronto	RV1967	12:05	14:55	4 flights per week - June 5
Montreal > Dublin	AC818	21:15	08:25 + 1	4 flights per week - June 2
Dublin > Montreal	AC819	10:20	12:00	4 flights per week - June 3
Toronto > Edinburgh	RV1904	18:55	06:35 + 1	4 flights per week - June 14
Edinburgh > Toronto	RV1905	08:20	10:40	4 flights per week - June 15
Toronto > Glasgow	RV1938	18:55	06:35 + 1	3 flights per week - June 16
Glasgow > Toronto	RV1939	08:30	10:45	3 flights per week - June 17
Vancouver > London-Heathrow	AC896	21:05	14:20 + 1	Daily - June 1
London-Heathrow > Vancouver	AC897	16:15	17:40	Daily - June 2
Toronto > Manchester	RV1930	22:55	10:45 + 1	5 flights per week - June 14
Manchester > Toronto	RV1931	12:15	15:00	5 flights per week - June 15
Montreal > Marseille	RV1962	21:15	10:35 + 1	3 flights per week - June 8
Marseille > Montreal	RV1963	12:30	14:50	3 flights per week - June 9
Montreal > Nice	RV1932	18:45	08:10 + 1	4 flights per week - June 7
Nice > Montreal	RV1933	09:40	12:10	4 flights per week - June 8
Montreal > Paris	AC884	18:55	07:50 + 1	Second daily flight - June 15
Paris > Montreal	AC885	15:10	16:55	Second daily flight - June 16
Vancouver > Paris	AC806	12:45	07:35 + 1	4 flights per week - June 8
Paris > Vancouver	AC807	09:25	10:20	4 flights per week - June 9
Toronto > Shannon	AC820	21:50	09:20 + 1	4 flights per week - June 1
Shannon > Toronto	AC821	10:20	12:35	4 flights per week - June 2
Toronto > Warsaw	AC826	19:10	09:45 + 1	Daily - June 3
Warsaw > Toronto	AC827	11:30	14:40	Daily - June 4
Vancouver > Zurich	AC802	13:00	07:55 + 1	3 flights per week - June 7
Zurich > Vancouver	AC803	10:05	11:25	3 flights per week - June 8
Vancouver > Delhi	AC044	01:20	04:00 + 1	4 flights per week - June 8
Delhi > Vancouver	AC045	06:10	07:30	4 flights per week - June 9
Vancouver > Melbourne	AC037	22:50	08:00 + 1	3 flights per week - June 1
Melbourne > Vancouver	AC038	09:40	07:35	3 flights per week - June 3

The addition of these flights to our year-round service to all these destinations provides faster service for your shipments. Book online or contact your local Air Canada Cargo Customer Service Centre to find out more.

LEARN MORE More Capacity to Asia More Service to Europe from Vancouver More Options for Shipping to Australia Year-Round Route Starts in May

NEW DESTINATIONS Bucharest Porto Zagreb Reykjavik

Aircraft and schedule are subject to change without notice.

June 6 China Customs: Accurate Information Will Prevent Delays

Dear Valued Customer,

The new customs requirements for shipments to China are in effect. We are happy to report that we can successfully transmit the required information directly to China customs and are clearing shipments destined to, and transiting through, China without incidence.

As your carrier, our role is to transmit the data. Providing accurate information is key to success. If the data is inaccurate or not inputted as mandated by China customs, shipments will be delayed.

Please review the information below to ensure the right information is entered in the right places in the correct format on the MAWB and HAWB. The instructions have been revised based on feedback from our team in China.

INFORMATION NEEDED ON THE MAWB AND HAWB

China customs now requires additional information to identify shippers and consignees of all shipments destined to, or transiting through, China.

This additional information must be entered in the Accounting Information field of the MAWB and must be entered if a HAWB is provided, as shown below.

Information required	Explanation	How it should appear in the MAWB/HAWB Accounting Information field
Shipper's enterprise code and business registration code	Each country has a unique enterprise code. For shippers in Canada and the Unites States, the code is EIN. The enterprise and business registration codes must be accurate, or the shipment will be rejected by China customs. See below for a list of common enterprise codes. A full list of enterprise codes will soon be available on our website.	Enter the enterprise code for the country followed by the business registration code. For example: EIN121234567
Consignee's business registration code	The consignee's business registration code must always be preceded by the letters USCI	Enter USCI followed by the consignee's business registration code. For example: USCI123456789012
Contact person for the consignee	The first and last name of the contact person for the consignee is required. Since the Accounting Information field is a free-form field, you must indicate that this person is the contact for the consignee for clarity.	Enter CONSIGNEE followed by the first and last name of the consignee contact person. For example: CONSIGNEE Brayden Lee
Telephone or fax number of the consignee contact person	The telephone or fax number of the consignee contact person. Since the Accounting Information field is a free-form field, you must indicate that the number provided is that of the consignee contact person.	Enter CONSIGNEE CONTACT followed by telephone or fax number of the consignee contact person. For example: CONSIGNEE CONTACT 2222222222

Common Enterprise Codes

Canada	CA	CORPORATION NUMBER
Canada	CA	EIN
Denmark	DK	CVR-NUMBER
Denmark	DK	P-NUMBER
European Union	EL	EUROPEAN VAT NUMBER
Peru	PE	RUC
United States	US	CIK
United States	US	EIN

We will keep you updated based on the feedback we receive from China customs. Moving your business successfully is our top priority.

Please contact your Air Canada Cargo representative if you have any questions.

June 1 Introducing Bucharest, Porto, Zagreb and Reykjavik

Air Canada Cargo is pleased to announce the start of widebody service to Bucharest, Porto and Zagreb, operated on Boeing 767-300ER aircraft.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Montreal > Bucharest	RV1928	18:00	09:55 + 1	2 flights per week starting June 7
Bucharest > Montreal	RV1929	13:45	16:20	2 flights per week starting June 8
Toronto > Bucharest	RV1964	17:30	09:55 + 1	2 flights per week starting June 9
Bucharest > Toronto	RV1965	13:45	17:00	2 flights per week starting June 10
Toronto > Porto	RV1958	22:50	10:50 + 1	3 flights per week starting June 8
Porto > Toronto	RV1959	12:20	15:20	3 flights per week starting June 9
Toronto > Zagreb	RV1968	16:55	07:30 + 1	4 flights per week starting June 2
Zagreb > Toronto	RV1969	10:15	13:40	4 flights per week starting June 3

In addition, Air Canada Cargo is launching cargo service to Iceland starting June 6, operated with a Boeing 737 narrowbody aircraft.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Montreal > Reykjavik	AC812	23:40	08:30 + 1	3 flights per week starting June 8
Reykjavik > Montreal	AC813	10:00	11:15	3 flights per week starting June 9
Toronto > Reykjavik	AC816	22:55	08:30 + 1	4 flights per week starting June 6
Reykjavik > Toronto	AC817	10:00	11:50	4 flights per week starting June 7

Our Montreal and Toronto hubs provide rapid connections for shipments from the United States, South America, Europe and Asia to take advantage of these new routes.

Book online, or contact your local Air Canada Cargo Customer Service Centre to find out more.

Aircraft and schedule are subject to change without notice.

May 30 More Capacity to Asia

Additional service between Montreal and Tokyo-Narita begins on June 1 on a Boeing 787-8 Dreamliner providing a new option for shipments to/from Japan.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Montreal > Tokyo-Narita	AC005	14:05	15:50 + 1	Daily
Tokyo-Narita > Montreal	AC006	17:30	16:30	Daily

Air Canada Cargo offers multiple widebody flights between Japan and our Vancouver, Toronto and Calgary hubs.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Toronto > Tokyo-Haneda	AC001	13:40	15:35 + 1	Daily
Tokyo-Haneda > Toronto	AC002	17:40	16:45	Daily
Calgary > Tokyo-Narita	AC009	12:50	14:35 + 1	Daily
Tokyo-Narita > Calgary	AC010	16:15	10:55	Daily
Vancouver > Nagoya	RV1955	13:20	15:45 + 1	Resumes June 2 3 flights per week
Nagoya > Vancouver	RV1956	17:15	10:25	Resumes June 3 3 flights per week
Vancouver > Osaka	RV1951	12:50	15:45 + 1	Increase to daily as of June 27
Osaka > Vancouver	RV1952	17:15	10:45	Increase to daily as of June 28
Vancouver > Tokyo-Narita	AC003	13:25	15:15 + 1	Daily
Tokyo-Narita > Vancouver	AC004	16:50	09:25	Daily

Or take advantage of the many flights to/from China and Korea:

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
Montreal > Shanghai	AC011	13:15	15:25 + 1	Daily
Shanghai > Montreal	AC012	16:50	18:15	Daily
Toronto > Beijing	AC031	14:40	16:05 + 1	Daily
Beijing > Toronto	AC032	18:05	18:50	Daily
Toronto > Hong Kong	AC015	10:00	13:25 + 1	Daily
Hong Kong > Toronto	AC016	15:10	18:15	Daily
Toronto > Shanghai	AC027	12:55	15:15 + 1	Daily
Shanghai > Toronto	AC028	17:10	19:00	Daily
Vancouver > Beijing	AC029	12:05	14:10 + 1	Daily
Beijing > Vancouver	AC030	16:05	11:30	Daily
Vancouver > Hong Kong	AC007	13:15	17:30 + 1	Daily
Hong Kong > Vancouver	AC008	19:35	16:25	Daily
Vancouver > Shanghai	AC025	11:10	14:10 + 1	Daily
Shanghai > Vancouver	AC026	15:55	11:25	Daily
Vancouver > Taipei	AC017	11:05	14:15 + 1	Daily
Taipei > Vancouver	AC018	15:55	11:45	Daily
Toronto > Seoul	AC061	13:45	16:20 + 1	Daily
Seoul > Toronto	AC062	18:00	18:10	Daily
Vancouver > Seoul	AC063	11:00	13:55 + 1	Daily
Seoul > Vancouver	AC064	15:25	09:15	Daily

Shipments from all over the world can transit further through our Canadian hubs via easy connections and quick turnarounds.

Book online, or contact your local Air Canada Cargo Customer Service Centre to learn how to take advantage of our extensive international network.

Aircraft and schedule are subject to change without notice.

May 31 China Customs Requirements: What You Need to Know

We recently communicated information about new customs requirements for shipments to China, which go into effect June 1, 2018.

We would like to assure you that there will be no impact on our ability to ship any freight destined to, or transiting through China. It will be business as usual on June 1, when the new requirements come into effect.

PROVIDING THE CORRECT INFORMATION

As was previously communicated, the China customs authorities have advised that it will be mandatory to include the information listed below on both the Master Air Waybill (MAWB) and the House Air Waybill (HAWB) for all shipments destined to, or through, China (excluding Hong Kong or Taiwan).

Booking Directly with Air Canada Cargo

To ensure the accurate transmission of data to China customs, it is your responsibility to provide the following information in the Accounting Information field on the MAWB, and in the Handling Remarks field of the HAWB. The information must appear in the format indicated in the examples below:

• Shipper's business registration code: EIN121234567
• Shipper's contact detail (telephone or fax): SHIPPER 9055555555
• Shipper's contact person's name and the contact person's contact detail (telephone or fax): SHIPPER CONTACT James Jones 9055555555
• Consignee's business registration code: USCI123456789012
• Consignee's contact detail (telephone or fax): CONSIGNEE 2222222222
• Consignee's contact person's name and the contact person's contact detail (telephone or fax): CONSIGNEE CONTACT Brayden Lee 2222222222

Booking Via EDI Messaging

When entering the required information on the MAWB and HAWB, please enter it exactly as shown below, at the end of the EDI message.

FWB line on the MAWB	Explanation	Example of completed line
OCI/US/SHP/T/	Enter the shipper's business registration identifier - in this case, "EIN" - followed by the number	OCI/US/SHP/T/EIN121234567
/US/SHP/CP/	Enter the name of the shipper's contact person	/US/SHP/CP/JAMES JONES
/US/SHP/CT/	Enter the phone or fax number of the shipper's contact person	/US/SHP/CT/9055555555
/CN/CNE/T/	Enter "USCI" and the consignee's unified social credit identifier number	/CN/CNE/T/USCI123456789012
/CN/CNE/CP/	Enter the name of the consignee's contact person	/CN/CNE/CP/BRAYDEN LEE
/CN/CNE/CT/	Enter the phone of fax number of the consignee's contact person	/CN/CNE/CT/2222222222

FHL line on the HAWB	Explanation	Example of completed line
OCI/US/SHP/T/	Enter the shipper's business registration identifier - in this case, "EIN" - followed by the number	OCI/US/SHP/T/EIN121234567
/CN/CNE/T/	Enter "USCI" and the consignee's unified social credit identifier number	/CN/CNE/T/USCI123456789012
/CN/CNE/CP/	Enter the name of the consignee's contact person	/CN/CNE/CP/BRAYDEN LEE
/CN/CNE/CT/	Enter the phone of fax number of the consignee's contact person	/CN/CNE/CT/2222222222

Your business is extremely important to us. Please contact your Air Canada Cargo representative should you have any questions.

Thank you for your continued business and cooperation.

May 17 REVISED: New Customs Requirements for China

As mandated by Chinese customs authorities, as of June 1, 2018, it will be mandatory to include the following information on both the MAWB and HAWB for all shipments destined to or transiting through China:

• The firm/corporate/company registration code of the shipper, consignee and notify party (when applicable) - this corresponds to a number that varies per country (e.g.: in Canada it is the Corporation Number) This code must be indicated on the source document (on the OCI line of the FWB and FHL).
• The contact identifier - this corresponds to the method of contact for the shipper, such as fax or telephone. The contact number must not include any special characters such as dashes (-) or dots (.) (e.g.: 5145551234).

Air Canada Cargo is not responsible for the validity and authenticity of these codes. Please ensure all data is correct to avoid unnecessary delays and/or penalties.

Thank you for your continued business and cooperation.

May 15 Brazilian Customs Strike - Effective May 14

The Brazilian Customs Union will be on strike for the next 30 days.

Special shipments such as perishables, animals, human remains and medicines will continue to be cleared, but all other shipments may experience custom clearance delays for the duration of the strike.

We will provide updates as the situation changes, and if you have any questions about an existing shipment, please contact your local Air Canada Cargo Customer Service Centre.

May 10 China: New Customs Requirements

The Chinese customs authorities have advised that as of June 1, 2018, it will be mandatory to include the shipper code and contact identifier on the MAWB and HAWB for all shipments destined to or transiting through China.

The shipper code corresponds to a number that varies per country (in Canada for example, it is the Corporation Number). The shipper code must be indicated on the source document (on the OCI line of the AWB). Air Canada Cargo cannot verify the validity and authenticity of shipper codes. Please ensure all data is true and correct to avoid delays or penalties.

The contact identifier corresponds to the method of contact for the shipper, such as fax or telephone. The contact number is the corresponding number; it must not include any special characters such as dashes (-) or dots (.), for example: Telephone: 5555555555.

Thank you for your continued business and cooperation.

May 8 More Service to Europe From Vancouver

Starting in June, Air Canada Cargo has new direct flights from Vancouver to Paris and Zurich, operated on Boeing 787 Dreamliner aircraft.

ROUTE	FLIGHT	DEPART	ARRIVE	FREQUENCY
YVR > CDG	AC806	12:45	07:35	1.3.5.7 Starting June 8
CDG > YVR	AC807	09:25	10:20	12.4.6. Starting June 9
YVR > ZRH	AC802	13:00	07:55	.2.4.6. Starting June 7
ZRH > YVR	AC803	10:05	11:25	..3.5.7 Starting June 8

In addition to these new Paris and Zurich services, Vancouver has existing service between Frankfurt, London-Heathrow and Dublin:

• Dublin - Five days per week, resuming May 25
• Frankfurt - daily - ongoing
• London-Heathrow - daily - ongoing

Book online today, or contact your local Air Canada Cargo Customer Service Centre to find out how to take advantage of these west coast flights to Europe.

^{Aircraft and schedule are subject to change without notice.}

May 3 Temporary Closure of our YXH Cargo Facility

The Air Canada Cargo facility at YHX will be closed due to runway construction activities May 7 to May 28. No shipments of any kind can be accepted during this time. We apologize for this inconvenience. For questions, please contact our Customer Service Center at 1-800-387-4865.

April 25 Changes Affecting Goods Acceptance in Toronto

To accommodate a new x-ray machine, some changes will be made at our Toronto facility that will change the acceptance flow and locations for tendering shipments starting May 21:

• Secure Tenders Only Areas - G42-G48: Secure shippers and trucks from the US (bringing in secure and accepted freight) will tender between doors G42-G48 (currently the Unsecure Area).
• Unsecure Local Tenders, and Mixed Secure and Un-Secure - G30-G38: The area between doors G30-G38 will be used for unsecure local tenders, and for tendering shipments that are a mix of secure and un-secure shipments.

The new equipment and set-up will help streamline our existing acceptance process and improve screening times for unsecure cargo.

Should you have any questions or concerns, please contact the Air Canada Cargo Customer Service Centre at 1-800-387-4865.

April 19 More Options for Shipping to Australia Year-Round

Service between Vancouver and Melbourne resumes June 1, with three flights per week operated on a Boeing 787-9 Dreamliner. Now year-round, this route complements existing daily service to and from Brisbane and Sydney.

ROUTE	FLIGHT	AIRCRAFT	DEPART	ARRIVE
YVR > MEL	AC37	Boeing 787-9	22:50	08:00 + 2
MEL > YVR	AC38	Boeing 787-9	09:40	07:35
YVR > BNE	AC35	Boeing 787-8	23:50	07:25 + 2
BNE > YVR	AC36	Boeing 787-8	10:40	07:10
YVR > SYD	AC33	Boeing 777-200LR	23:50	08:15 + 2
SYD > YVR	AC34	Boeing 777-200LR	10:10	07:30

Book online today, or contact your local Air Canada Cargo Customer Service Centre to find out more.

^{Aircraft and schedule are subject to change without notice.}

April 13 Widebody Service from Halifax

Air Canada Cargo is announcing a new widebody flight between Halifax and Montreal starting June 1, in addition to scheduled trucking between Halifax and Toronto providing additional capacity for Atlantic Canada.

These new services offer access to key markets around the world, with close to 100 cities served with direct flights from Montreal and Toronto.

ROUTE	FLIGHT	SPECIFICATIONS	FREQUENCY	DEPART	ARRIVE
YHZ > YUL	AC669	A330 Payload 13,900 kg LD7, LD3	DAILY	17:30	18:08
YHZ > YYZ	AC6297T	Rollerized reefer trailer	.23.67	08:00	05:00 + 1

Book online today or contact the Canadian Call Centre at 1-800-387-4865.

^{Schedule and flight numbers may change without notice. Subject to space availablity.}

April 5 France: New Rates Starting May 2018

We would like to inform you that as of May 1, 2018, new general rates and export fees will be applicable on shipments from France.

Contact your commercial sales team by email or phone for more information.

Email: cdg.sales@aircanada.ca
Phone: 01.70.76.02.06

Thank you.
Air Canada Cargo Team

April 4 Platinum Winner, Air Cargo Excellence Award

Air Canada Cargo is proud to have been recognized with the Platinum Air Cargo Excellence Award in the carrier, up to 999,999 tonnes category.

The awards were announced out on Tuesday, April 3 by Air Cargo World, based on their annual Air Cargo Excellence Survey.

We would like to extend our thanks to our industry partners, valued customers and readers of Air Cargo World for this recognition.

Read more about the awards on Air Cargo World.

April 3 New Address for Our Geneva Station

We're pleased to announce that Air Canada Cargo will be served at a new address in Geneva, Switzerland as of April 10, 2018 at 00:01 local time.

GENEVA

Air Canada Cargo operations in GVA will change from Dnata to Swissport at the following address:

Swissport
Swissport International Ltd
Cargo Services Geneva
P.O. Box 1020
CH-1211 Geneva, Switzerland

Export Desk: 041 (0)227992393
Import Desk: 041 (0)227992396

Hours of Operation:
Export Warehouse:
Monday - Friday: 08:00 - 12:00, 13:30 - 18:00
Saturday: Closed
Sunday: Closed

Import Warehouse:
Monday - Friday: 08:00 - 12:00, 13:30 - 17:30
Saturday: Closed
Sunday: Closed

Note that the contact information for our sales team remains the same: +41 22 717 8860.

We look forward to serving you at our new location.

April 2 California Dream-Lining

Air Canada Cargo has added capacity between San Francisco and Toronto starting soon, with double daily flights operating on Boeing 787-9 Dreamliner aircraft:

ROUTE	DEPART	ARRIVE	FREQUENCY	STARTING
YYZ > SFO	AC737	07:40	09:59	March 25
SFO > YYZ	AC738	11:40	19:40	March 25
YYZ > SFO	AC739	18:45	21:07	May 19
SFO > YYZ	AC754	22:45	06:37 + 1	May 19

Our Toronto hub supports connections to and from Asia, Europe, South America and the Caribbean.

Take advantage of this additional capacity by booking online or by contacting your local Air Canada Cargo Customer Service Centre.

Aircraft and schedule are subject to change without notice.

March 23 Route Starts for May

Peak season for flights is approaching, and Air Canada Cargo has multiple routes resuming in the month of May, with service to and from North America, Europe, Asia and South America.

EUROPE

ROUTE	DEPART	ARRIVE	FREQUENCY	STARTING
Vancouver > Frankfurt	13:25	08:05 + 1	Daily	May 1
Frankfurt > Vancouver	10:15	11:05	Daily	May 2
Montreal > Tel Aviv	18:00	11:20 + 1	Up to 3 flights per week	May 2
Tel Aviv > Montreal	12:50	17:05	Up to 3 flights per week	May 3
Toronto > Venice	19:00	09:10 + 1	Up to daily	May 3
Venice > Toronto	12:45	16:10	Up to daily	May 4
Montreal > Venice	21:05	08:00 + 1	Up to 4 flights per week	May 4
Venice > Montreal	13:45	16:30	Up to 4 flights per week	May 5
Ottawa > Frankfurt	20:55	10:10 + 1	Up to daily	May 17
Frankfurt > Ottawa	13:30	15:40	Up to daily	May 18
Toronto > Prague	16:55	07:00 + 1	Up to 6 flights per week	May 18
Prague > Toronto	09:35	12:35	Up to 6 flights per week	May 19
Toronto > Milan	20:30	10:30 + 1	Up to daily	May 20
Milan > Toronto	12:10	15:15	Up to daily	May 21
Vancouver > Dublin	15:20	08:30 + 1	Up to 5 flights per week	May 25
Dublin > Vancouver	10:10	11:35	Up to 5 flights per week	May 26

ASIA

ROUTE	DEPART	ARRIVE	FREQUENCY	STARTING
Vancouver > Osaka	12:50	15:45 + 1	Up to daily	May 12
Osaka > Vancouver	17:15	10:45	Up to daily	May 13

SOUTH AMERICA

ROUTE	DEPART	ARRIVE	FREQUENCY	STARTING
Toronto > Buenos Aires	19:40	07:25 + 1	3 flights per week	May 2
Buenos Aires > Toronto	08:55	19:00	3 flights per week	May 3

COMING SOON

More routes starting in the month of June, including the new service to Bucharest, Porto, Lisbon and Zagreb. Look for details in upcoming messages.

Contact your local Air Canada Cargo Customer Service Centre to find out more.

Aircraft and schedule are subject to change without notice.

March 14 Re-LAX! Added Capacity In and Out of LAX

It's time to re-LAX thanks to aircraft upgauges on flights between Toronto and Los Angeles. Boeing 777-200LR and 787-9 aircraft are now operating on daily flights AC791/792.

FLIGHT	DEPART	ARRIVE
AC791 YYZ > LAX	08:15	10:20
AC792 LAX > YYZ	11:50	19:18

Additionally, daily flight AC793/788 will be upgauging to a Boeing 787-9 for the majority of April.

FLIGHT	DEPART	ARRIVE
AC793 YYZ > LAX	18:35	21:02
AC788 LAX > YYZ	22:15	05:43 + 1

Book online today or contact your local Air Canada Cargo Customer Service Centre to find out more.

March 13 Ground Handling Fee Changes - Canada

Air Canada Cargo is updating some of its ground handling fees for domestic shipments. Effective April 9, the following changes will be in effect for all shipments within Canada.

e-AWB domestic fee
The fee for domestic shipments tendered as non-e-AWB will increase:
Change - $40.00 per AWB (from $18.00)
Air Canada Cargo is committed to removing the industry's dependence on paper and to continually increasing e-AWB compliance.

You can avoid this fee by submitting an e-AWB for your shipments. Find out more about e-AWB on our website, and sign the domestic e-AWB agreement to begin shipping with e-AWB on your next shipment.

Warehouse service fee
Warehouse service fee
New - $15.00 per AWB
A new fee applicable on all domestic air waybills for internal handling and processing.

Visit our website for a complete list of current ground handling charges.

If you have any questions about these changes to our ground handling fees, contact your local Air Canada Cargo Customer Service Centre.

March 9 Ground Handling Charges - US Changes

Effective April 1, 2018, the following ground handling charges will be changed in the US.

MISCELLANEOUS IMPORT CHARGES - ORD, LAX, BOS and LGA
Shipments removed in bond per Master Air Waybill - CD - Change from $50 to $60.00
Presentation of shipments for Custom Clearance per Master Air Waybill or House Air Waybill - CD - Change from $50 to $60.00

CARGO STORAGE CHARGES CODE: SR - ORD and LAX
Regular:
Minimum charge per shipment: Change from $40 to $60.00
Rate per kg: Change from $0.14 to $0.20

Special Handling
Minimum charge per shipment: Change from $40 to $60.00
Rate per kg: Change from $0.14 to $0.20

For current ground handling rates visit our website. Changes will be reflected on our website as of April 1.

If you have any questions about these ground handling charges, please contact your local Air Canada Cargo Customer Service Centre.

March 7 Rome Flights Resume

Direct service between Montreal and Rome resumed on March 1, and direct service between Toronto and Rome on March 2.

ROUTE	AIRCRAFT	DEPART	ARRIVE	FREQUENCY
YUL > FCO	A330-300	19:05	09:05 + 1	3-4 flights per week
FCO > YUL	A330-300	11:00	13:55	3-4 flights per week
YYZ > FCO	A330-300 & Boeing 789	18:50	09:20 + 1	3-4 flights per week
FCO > YYZ	A330-300 & Boeing 789	11:00	14:45	3-4 flights per week

With our existing trucking network, more locations within Italy can take advantage of these returning flights:

• Ancona
• Bologna
• Firenze
• Genova
• Naples
• Torino

Service between Toronto and Venice resumes May 3, and between Montreal and Venice on May 4. Service between Toronto and Milan resumes May 20.

Our local station in Rome recently relocated to a new address to better serve our customers.

Contact your local Air Canada Cargo Customer Service Centre to find out more.

February 19 90 Flights per Week to Mexico, South America and the Caribbean

With more than 90 widebody flights per week, Air Canada Cargo provides convenient options for shipments to Mexico, South America and the Caribbean, whether they originate in Canada, the United States, Europe or Asia.

Mexico

• Cancún, 29 flights per week as of February 26
• Mexico City, 7 flights per week

South America

• Bogotá, Colombia, 5 flights per week
• Buenos Aires, Argentina, 6 flights per week
• Lima, Peru, 6 flights per week as of February 22
• Santiago, Chile, 6 flights per week
• Sao Paulo, Brazil, 7 flights per week

Caribbean

• Bridgetown, Barbados, 7 flights per week
• Montego Bay, Jamaica, 7 flights per week
• Port-au-Prince, Haiti, 1 flight per week
• Port of Spain, Trinidad & Tobago, 2 flights per week
• Punta Cana, Dominican Republic, 9 flights per week
• San José, Costa Rica, 14 flights per week
• Varadero, Cuba, 2 flights per week

Learn more about our service to Mexico, South America and the Caribbean by contacting your local Air Canada Cargo Customer Service Centre.

February 16 New Address for Our Rome Station

We're pleased to announce that Air Canada Cargo is now served at a new address in Rome, Italy.

ROME

Air Canada Cargo operations in FCO will be handled by:

Alha
Piazzale Caduti Italiani in Bosnia
Aeroporto L. Da Vinci, Cargo City
00054 Fiumicino (RM)

Export Desk: 0039 0665952791
Import Desk: 0039 0665952798

Hours of Operation:
Export Warehouse:
Monday - Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Import Warehouse:
Monday - Friday: 07:00 - 20:00
Saturday: 07:00 - 20:00
Sunday: Closed

Note that the contact information for our sales team remains the same: 06 65 95 70 21.

We look forward to serving you at our new location.

January 15 New Address for Our Santiago Station

We're pleased to announce that Air Canada Cargo will be served at a new address in Santiago, Chile on January 17, 2018.

SANTIAGO

Air Canada Cargo operations in SCL will be handled by:

Aerosan
Import Warehouse: Av. Capitan Manuel Avalos Prado 1720
Export Warehouse: Av. Capitan Manuel Avalos Prado 1656
Pudahuel, Santiago, Chile
9031147

Customer Service: +56 2 22305991

Hours of Operation:
Monday - Friday: 09:00 - 18:00
Saturday: 09:00 - 14:00
Sunday: Closed

Note that the contact information for our sales team remains the same: +56 2 32238374.

We look forward to serving you at our new location.

January 11 Coming Up in 2018

Air Canada Cargo's network expansion continues in 2018 with direct widebody service to three new cities as well as new routes providing more flights and capacity:

• Bucharest (beginning June 7) - Direct from Montreal
• Bucharest (beginning June 9) - Direct from Toronto
• Buenos Aires (beginning May 2) - Direct from Toronto
• Buenos Aires (beginning May 2) - Direct from Toronto
• Paris (beginning June 8) - Direct from Vancouver
• Porto (beginning June 8) - Direct from Toronto
• Porto (beginning June 8) - Direct from Toronto
• Zagreb (beginning June 2) - Direct from Toronto
• Zurich (beginning June 7) - Direct from Vancouver

These new routes add to our worldwide network of over 450 different locations for fast and convenient worldwide shipping.

Visit our website or contact your local Air Canada Cargo Customer Service Centreto find out more.

Aircraft and schedule are subject to change without notice.

January 4 New Addresses in Fort Lauderdale and Orlando

We're pleased to announce that Air Canada Cargo will be served at new addresses in Fort Lauderdale and Orlando beginning next week.

FORT LAUDERDALE

Effective January 9, Air Canada Cargo operations in FLL will be handled by:

Tri-Star Airport Handling
526 S.W. 34th Street, Building 6
Fort Lauderdale, FL 33315

Telephone: (954) 534-5918
Email: ac.fll@tristarcargo.us
Hours of Operation: Daily - 08:00 - 20:00

Freight can be tendered and retrieved at our current location in FLL until 16:00 on January 8. Operations will resume at our new location at 08:00 on Tuesday, January 9.

ORLANDO

Effective January 11, Air Canada Cargo operations in MCO will be handled by:

Tri-Star Airport Handling
8807 Bear Road
Orlando, FL 32827

Telephone: (321) 732-8070
Email: ac.mco@tristarcargo.us
Hours of Operation: Daily - 08:00 - 20:00

Freight can be tendered and retrieved at our current location in MCO until 16:00 on January 10. Operations will resume at our new location at 08:00 on Thursday, January 11.

Note that the contact information for our sales team remains the same: (305) 526-3552.

We look forward to serving you at our new location.

January 4 SFO Station Now Open Every Day

In order to better serve you, Air Canada Cargo's San Francisco station (SFO) will now be open every day.

Air Canada Cargo Facility
San Francisco International Airport (SFO)
612 W. Field Rd.
San Francisco, CA 94128
Telephone: (650) 876-7450
Fax: (650) 875-3601

Mon - Fri: 08:00 - 22:30
Sat: 08:00 - 14:00
Sun: 08:00 - 14:00

SALES
Drew Kwok
Telephone: (650) 273-7998
Email:drew.kwok@aircanada.ca

Inside Sales Team
Telephone: 1 773 686 3602
Email:ACCARGOUSA@aircanada.ca

January 2 Air Canada Cargo - 2017 in Review

2017 has been an incredible year for Air Canada Cargo. Here are some of the highlights:

A GROWING NETWORK

During 2017, we launched service in six new cities around the world:

• Berlin
• Marseille
• Melbourne
• Mumbai
• Port of Spain
• Taipei

We also expanded service to key cities with additional international routes:

• Frankfurt (now from Vancouver)
• Lima (now from Montreal)
• London Gatwick (now from Vancouver)
• Nagoya (now from Vancouver)
• Orlando (now from Vancouver)
• Shanghai (now from Montreal)
• Tel Aviv (now from Montreal)

These new routes and destinations are thanks to an influx of new aircraft and a rejuvenation of our fleet, and we've also invested in the people and service at our major hubs with new agent for additional support.

e-AWB

Over the year, we've made e-AWB the preferred means of shipping cargo at Atlanta, Basel, Brisbane, Brussels, Chicago, Dallas-Fort Worth, Houston, JFK, Los Angeles, Madrid, Melbourne, Miami, Munich, Narita, San Francisco, Seattle and Sydney.

EVENTS

We were pleased to meet with our customers at industry events around the world including: Cargo Logistics Canada, our sponsored TIACA Air Cargo Professional Development Workshops, Air Cargo Europe in Munich, the BioSciences Conference in Budapest, the 15th Annual Global Cold Chain Forum in Chicago, the 2nd Annual IATA AirPharma Conference in Barcelona, Proflora in Bogota, and the PMA Fresh Summit in New Orleans. Thanks to everyone who came out to see us.

WINS

Earlier this year we received the Gold Air Cargo Excellence Award from Air Cargo World. We also launched our rates on WebCargoNet, improved our e-Booking platform to include quotes directly through the platform, and we updated our Track and Trace based on your feedback.

Thank you for your continued partnership and support and we wish you and your loved ones a happy holidays and great 2018.

2017

December 20 Holiday Closures and Hours

While our major stations and hubs are not affected by holiday hours, some stations may be closed or have reduced hours. Please refer to the schedule below. For smaller stations not included in this list, it is a good idea to communicate with the station directly to confirm holiday hours.

STATION	HOLIDAY CLOSURES (Freight cannot be tendered or retrieved)	HOLIDAY HOURS OF OPERATION
ATL	December 25, January 1	December 24, 31 - closed at 18:00
BOS	December 25, January 1
DFW	December 25, January 1
DTW	December 25, January 1
EWR	December 25, January 1
FLL	December 24, 25, 31, January 1
FRA		No trucks will depart FRA December 22-25 and December 29-31
IAH	December 25, January 1
JFK	December 25, January 1
LAX		December 24 - Closed at 20:00 December 25 - Open 07:00 - 13:00 December 31 - Closed at 20:00 January 1 - Open 07:00 - 13:00
LGA	December 25, January 1
MCO	December 25, 31, January 1	December 24 - Closed at 13:30
MIA	December 25, January 1	December 24, 31 - Closed at 16:30
ORD	December 25, January 1
PDX	December 25, January 1
SFO	December 25, January 1
YLW	December 25, 26, January 1 Except blood, radioactive or EMS shipments
YQB	December 25, 26, January 1

December 14 e-Air Waybill – Preferred in Brussels, Belgium

We have switched over to e-AWB as the preferred means of shipping cargo to all destinations by using the e-AWB single process in Brussels (BRU).

e-AWB: 3 EASY STEPS

• Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
• Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
• Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

December 14 Security Screening Rate Update for France

Dear customers,

Please find below, a revised rate sheet for security screening applied by WFS, our handling agent in France, as of January 1, 2018.

Thank you for your cooperation.

The following rate sheet will take effect as of January 1, 2018.

Shipment delivered with valid Consignment Security Declaration (CSD). Agent and/or Known Consignor identified in the RAKC/ACC3 data base			Shipment delivered without valid security declaration, requiring screening
			Regular screening			Free running explosive detection dogs or Remote explosive scent tracing explosive detection dogs
Minimum	Kg	Maximum	Minimum	Kg	Maximum	Minimum	Kg	Maximum
7.40 Euros per AWB	0.024 Euros	20.27 Euros per AWB	21.12 Euros Per AWB	0.126 Euros	329.00 Euros per AWB	65.00 Euros Per AWB	0.185 Euros	633 Euros per AWB  et/and per truck *

* If one AWB is loaded onto several trucks, 633.00 EUR will apply per truck.
NB : In the case of HRCM (High Risk Cargo or Mail), security by two different means is mandatory: regular screening + free running explosive detection dogs. Both services will be charged.

December 12 Seasonal Restrictions for Animal Shipping

Due to cold weather and the peak travelling season, certain restrictions for transporting animals in cargo are in effect during the winter months.

RESTRICTIONS FOR HAIRLESS BREEDS

Hairless dog and cat breeds are not accepted as cargo on any flights due to the cold weather from November 1 to March 31.

LIMITATIONS ON TRAVEL IN UNHEATED CARGO HOLDS

The cargo hold on some of our smaller aircraft are not heated. As such, from November 1 to March 31, animals, including pets like cats and dogs, are not accepted as cargo on some flights. If there is a restriction in effect on your chosen flight, our customer service agents will let you know at the time of booking.

Exceptions - Reptiles, amphibians, live tropical fish, insects, worms, bees, live coral rock and rodent species can be transported during this period, provided the packaging meets IATA Live Animal Regulations container requirements, and the appropriate waiver is filled out and signed by the shipper.

HOLIDAY RESTRICTIONS FOR CATS AND DOGS

Cats and dogs are not accepted for transport with Air Canada Cargo within North America, or on international flights with a connection in North America, from December 15 to January 12.

The restriction applies to cats and dogs, as well as to shipments from breeders, kennels and freight forwarders and pets travelling as checked baggage.

Cats and dogs are allowed on direct international flights. The restriction does not apply to other animals.

For more information on our AC Animals solution, please visit our website.

December 6 Increased Capacity to/from Mexico and South America

Air Canada Cargo has increased capacity to and from key destinations in Mexico and South America:

• Daily widebody service to and from Mexico starting January 13 (upgauged to a Boeing 767)
• Bogota service increases from 4 to 5 flights per week starting December 7
• Lima service from Toronto increases from 3 to 4 flights per week starting December 21
• New Lima service from Montreal twice per week starting December 16
• Sao Paulo service is currently upgauged to a Boeing 777 aircraft
• Santiago/Buenos Aires service is currently upgauged to a Boeing 777 aircraft

Book online today, or contact your local Air Canada Cargo Customer Service Centre to find out more.

Aircraft and schedule are subject to change without notice.

December 1 Making Bookings E-asy

If you haven't registered for Air Canada Cargo's e-Booking tool, you're missing out on all the benefits that make the booking process easier:

• Book shipments 24/7 and up to 30 days in advance
• Edit your bookings anytime up until acceptance
• Create e-AWBs and HAWBs as part of the booking process
• Get a quote and search for rates and space on any part of our global network
• Print shipping labels

Register today to take advantage of Air Canada Cargo's e-Booking tool. Visit our website to find out more.

Register today. Book online tomorrow.

November 27 Tips for the Peak Season

As we enter our peak cargo season, Air Canada Cargo is offering tips to ensure a smooth shipping experience.

• Please tender cargo no earlier than 48 hours prior to the booked flight.
• Allow extra time for security screening and freight processing at acceptance. Please tender your unsecured freight ahead of the minimum tender times to avoid any potential delay.
• Track your freight online at www.aircanadacargo.com or on our mobile iOS application. The track and trace function will provide you with all the pertinent information regarding the status of your shipment.
• Canadian customers can contact us directly at 1-800-387-4865 for shipment inquiries, new bookings and questions. American or international customers can contact their regional representative for additional information.

For the latest information, please subscribe to our Operational messages for pertinent updates.

November 24 Update on our All-Freighter Flights

The agreement between Air Canada and Cargojet will expire at the end of the year and will not be extended. As such, dedicated freighter service will be terminated to and from Mexico, Dallas-Fort Worth, Atlanta, Bogota, Lima and Frankfurt.

Air Canada Cargo will continue to offer our complete range of cargo services on widebody passenger flights in most of those markets. Air Canada will be adding daily 767 passenger flights between Canada and Mexico, and three additional weekly frequencies between Canada and Lima in 2018.

We will continue to offer our extensive trucking network facilitating connections to widebody flights out of US cities like Miami, Fort Lauderdale, Orlando, Los Angeles, San Francisco and Newark or connect to widebody flights out of Vancouver, Calgary, Toronto and Montreal.

We will continue to work with our customers to find solutions to meet our customers' business needs.

If you have any questions, please contact your local Air Canada Cargo representative.

November 22 The Boeing 737 Max is Here

Starting December 11, 2017, the first Boeing 737 Max aircraft will enter Air Canada's fleet and begin flying within Canada.

The aircraft will initially be deployed on select flights on the following routes:

• Montreal – Calgary
• Montreal – Toronto
• Montreal – Vancouver
• Toronto – Ottawa

The Boeing 737 aircraft will gradually replace Air Canada's existing mainline fleet of Airbus narrowbody aircraft, creating one of the world's youngest, most fuel efficient and simplified airline fleets.

Cargo Capacity
The 737 Max will provide a substantial increase in cargo capacity as it replaces the existing A319 and A320 aircraft.

Specifications

• Bulk and loose loaded capacity only
• All specialized shipping solutions can be booked on 737 Max aircraft, with the exception AC Absolute◦

For complete details, visit our website.

November 20 Melbourne - Starts December 1

Starting December 1, Air Canada Cargo begins service to Melbourne, Australia on a Boeing 787-9 Dreamliner, four days a week.

Our Melbourne station is certified to handle all specialized shipping solutions, including AC Absolute° for pharmaceutical shipments and AC DGR for dangerous goods.

	ROUTE	FLIGHT	AIRCRAFT	DEPART	ARRIVE
	YVR > MEL	AC37	Boeing 787-9	22:45	09:45 + 2
	MEL > YVR	AC38	Boeing 787-9	11:40	07:30

MORE AUSTRALIA

In addition to the new Melbourne flights, daily year-round flights to and from Sydney and Brisbane continue, as do trucking services to Adelaide and Perth, for easy access to and from Australia's top five markets.

ROUTE	FLIGHT	AIRCRAFT	DEPART	ARRIVE
YVR > SYD	AC33	Boeing 777-200LR	23:45	10:25 + 2
SYD > YVR	AC34	Boeing 777-200LR	12:20	07:30
YVR > BNE	AC35	Boeing 787	00:25	09:15 + 1
BNE > YVR	AC36	Boeing 787	12:05	07:25

Book online today or contact your local Air Canada Cargo Customer Service Centre to find out more.

Aircraft and schedule are subject to change without notice.

October 20 Freighter Service Around the World

Air Canada Cargo's dedicated freighter service provides 52 tonnes of regular capacity between Canada, the US, Mexico, South America and Europe, with year-round flights to and from the following cities:

• Toronto
• Atlanta
• Dallas Fort-Worth
• Mexico
• Bogota
• Lima
• Frankfurt

Freighter flights are fully integrated into our global network, and shipments can potentially continue beyond these cities to any of the 450 cities we serve worldwide. Our full range of specialized shipping solutions is available on most freighter routes.

Contact your local Air Canada Cargo Customer Service Centre to find out more about how you can take advantage of our Freighter service, or book online today.

October 18 Visit Us at PMA Fresh Summit 2017

The world's tables are adorned with food and flowers shipped quickly around the globe thanks to Air Canada Cargo.

AC Fresh and AC Absolute° are two solutions designed to keep perishables at their peak freshness during air transport, whether they are pre-packaged to maintain their desired temperature, or need the extra care of active packaging.

Visit our team at the PMA Fresh Summit 2017 in New Orleans October 19 - 21 at Booth 6241.

Learn more about Air Canada Cargo's solutions for temperature-sensitive shipments by visiting our website.

October 12 Taking Germany Further

Air Canada Cargo has expansive service to and from Germany with 36 flights per week each way:

• Toronto > Munich - daily
• Montreal > Frankfurt - daily
• Toronto > Frankfurt - twice daily + weekly freighter service
• Calgary > Frankfurt - daily

But our service in Germany goes further than Munich and Frankfurt. Our in-country trucking provides access to and from our network to 12 other cities within Germany:

• Berlin
• Bremen
• Cologne
• Dortmund
• Dresden
• Dusseldorf
• Hamburg
• Hannover
• Leipzig
• Munster
• Nuremburg
• Stuttgart

Don't see a location in Germany important to your business? Contact your local Air Canada Cargo Customer Service Centre to see how Air Canada Cargo can get your shipment to where it needs to be.

Book online today.

October 3 Changes to the London Customer Service Hours

Beginning October 16, the London customer service call centre hours will change to 07:00 - 18:00, seven days of the week. While the call centre will close one hour earlier, we will have more agents available during peak hours to better serve your needs.

Our phone and email remain the same:

Phone: 0871 2243600
Email: LHRcustomerservice@aircanada.ca

To leave a message after 18:00, we recommend sending an email as they will be actioned first thing the following morning.

Just as a reminder, our e-Booking tool and Cargo Portal Services are available 24-7.

Thank you for your continued business.

September 29 New Routes to Europe and South America

Air Canada today announced the launch of several new widebody routes to Europe and South America in 2018:

• Toronto > Zagreb - 4 flights per week
• Toronto > Bucharest - 2 flights per week
• Toronto > Porto - 4 flights per week
• Toronto > Buenos Aires - 3 flights per week
• Montreal > Bucharest - 2 flights per week
• Montreal > Lisbon - 3 flights per week

In addition to these new routes, the recently announced Montreal / Lima route will be year-round and Montreal / Casablanca will benefit from an aircraft upgauge.

Find out more about these new routes by reading the official Air Canada announcement.

September 27 More Flights and Capacity To and From India

Air Canada Cargo has added capacity to and from India with new flights and aircraft changes.

Starting October 14, service resumes between Vancouver and Delhi, starting with three flights per week on a Boeing 787-9 Dreamliner, extending to five flights per week. These flights are in addition to our year-round daily flights between Toronto and Delhi.

Additionally, starting early November, our Toronto - Mumbai flight will be operated on a Boeing 777-200LR aircraft which offers consistent uplift and fewer weight restrictions for shipments out of Mumbai than the current 787 aircraft.

Book your shipments online today, or contact your local Air Canada Cargo Customer Service Centre to learn more.

RECENT ROUTE ANNOUNCEMENTS

• Vancouver - Zurich
• Vancouver - Paris
• Vancouver - Melbourne
• Vancouver - Orlando
• Montreal - Lima
• Montreal - Tokyo (Narita)

Aircraft and schedule are subject to change without notice.

September 15 Upcoming Cool Chain Conferences

Air Canada Cargo is participating in a number of temperature-controlled supply chain conferences in the coming months:

• BioSciences Conference in Budapest, Hungary
  September 19 to 20


• 15th Annual Cold Chain Global Forum in Chicago, USA
  September 27 to 28
  Visit us at Booth 509
  Visit this link to get a code for saving 20% off your registration fee


• 2nd Annual IATA AirPharma Conference in Barcelona, Spain
  October 3 to 4
  Air Canada Cargo is a sponsor of this event.


• Proflora in Bogota, Colombia
  October 4 to 6
  Visit us at Booth 3028


• PMA Fresh Summit in New Orleans, USA
  October 19 - 21
  Visit us at Booth 6241

We invite you to visit us during any of these events to speak to our team about your temperature-controlled shipping needs.

To find out more about our AC Cool Chain family of solutions, visit our website.

September 13 e-Air Waybill - Preferred in Narita, Japan

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Narita, Japan station (NRT), effective November 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

September 2 Strong Growth for Air Canada Cargo

To all our valued customers,

Recently, Air Canada released financial results for the second quarter, showing strong growth for Air Canada Cargo.

We are very pleased with these results and would like to thank you for your continued support. While global freight tonne kilometers are at a high and cargo traffic has grown worldwide, Air Canada Cargo is outpacing this market growth - we can attribute this not only to the airline's growth, but to the steady support of our customers.

Our customers are top of mind, always. In this period of growth, we are doing everything we can to continue providing the quality service you've come to expect from this team.

We recognize that further growth requires investment. We have an aggressive plan in place for human resources - on our front lines alone, we're looking to add over 150 employees in the short term. To keep the extra kilos moving quickly and efficiently through our facilities, we're also investing in equipment and infrastructure.

Our Toronto hub has been the subject of an exhaustive review, and is being looked at from every angle to ensure it can not only accommodate current and future growth, but allow us to adapt to a changing industry. Work will begin in 2018. Improvements to our hubs and stations, including London, Frankfurt, Chicago, Vancouver, and Montreal, are also planned.

Once again, we thank you for your support. We look forward to providing you with the service and solutions you need.

Sincerely,

Tim Strauss
Vice-President, Air Canada Cargo

September 1 New 787 Routes from Vancouver Coming in 2018

Air Canada recently announced the launch three new routes from Vancouver in 2018, all operated by 787 Dreamliner aircraft:

• Vancouver > Zurich
• Vancouver > Paris
• Vancouver > Melbourne

Summer 2018 will also see twice daily flights from Vancouver to London Heathrow.

Service between Vancouver and Delhi, India, which resumes October 14, will increase to up to five flights per week.

We invite you to read the entire press release on the Air Canada website.

Look for more details about Cargo service to and from Vancouver in future communications from Air Canada Cargo.

August 30 New Routes: Lima And Orlando

Air Canada Cargo is launching two new routes in December providing additional cargo capacity to Florida and Peru.

ROUTE	FREQUENCY	STARTING	AIRCRAFT
Montreal > Lime	2 / Week	December 16, 2017	Boeing 767-300ER
Vancouver > Orlando	2 / Week	December 20, 2017	Boeing 767-300ER

Our new Orlando service complements existing service from Toronto, Ottawa and Montreal, providing additional capacity and options for Florida-bound shipments from Western Canada, Asia and Australia.

With these additional flights, Lima benefits from daily service to Canada (Toronto and now Montreal) including our regular twice-weekly freighter service to and from Lima.

Contact your local Air Canada Cargo Customer Service Centre to find out how you can take advantage of these new routes.

OTHER 2017 ROUTES

• Montreal > Shanghai
• Toronto > Berlin
• Vancouver > Taipei, China
• Montreal > Marseille
• Toronto > Mumbai
• Vancouver > Port of Spain

Aircraft and schedule are subject to change without notice.

August 24 Taking Spain Further

Air Canada Cargo serves cities across Spain with up to 14 direct flights to Madrid and Barcelona each week, and additional reach to further cities:

• Alicante
• Bilbao
• Valencia

From Madrid and Barcelona, our widebody flights connect to cities across Canada, the US, South America, Asia and Australia, providing access to key markets around the world for Spanish commodities.

If there is a city or region elsewhere in Spain or our global network you are interested in, contact an Air Canada Customer Service Centre near you to find out about how Air Canada Cargo can get your shipment where it needs to go.

Book online today.

August 24 Air Canada to Launch Non-Stop Montreal - Tokyo Flights

Air Canada will launch non-stop service between Montreal and Tokyo Narita beginning June 1, 2018 on a state-of-the-art Boeing 787 Dreamliner.

We invite you to read the entire press release on the Air Canada website here.

Look for more details about Cargo service to and from Tokyo Narita in future communications from Air Canada Cargo.

August 11 The Diversity of AC Cool Chain

Our family of AC Cool Chain solutions is recommended and used world-wide for air transportation of temperature-sensitive shipments, which typically include fresh produce, seafood and flowers, healthcare and pharmaceutical products.

With three distinct solutions tailored to provide varying levels of temperature protection, AC Cool Chain is suited for much more than perishables and pharmaceuticals.

Adhesives such as tapes and labels, artwork and carbon composites are examples of products that are sensitive to varying environmental conditions. With AC Cool Chain, these products benefit from an added level of protection during air transportation, whether they need to stay cool in hot temperatures or be protected in cold weather.

AC Cool Chain includes:

• AC Fresh and AC Pharmacair, for goods being transported in qualified passive packaging, supported by our specialized handling and storage temperature controlled areas*
• AC Absolute°, for goods that require precise temperature control using an active or advanced-passive containers - available through a leasing program.

Visit our website to learn more about our family of temperature sensitive shipping solutions, or contact your local Air Canada Cargo Customer Service Centre. Book online today.

*varies per location

August 11 Tender Times During Peak Volumes

During this peak season for air freight, keeping shipments moving quickly through our Toronto facility is key to maintaining service levels.

To help reduce wait times and avoid delays, we recommend that shipments requiring security screening be tendered earlier than standard cut-off times.

Tendering goods already secure is always recommended.

We thank you for your cooperation.

August 10 Increases to Select Published Rates

On September 1, Air Canada Cargo will be enacting minor increases to select published domestic rates in Canada:

• AC Standard
• AC Priority1
• AC Expedair
• AC Secure
• AC Fresh (seafood only)

These rate increases will not impact any established contract rates.

Should you have any questions, please contact the Air Canada Cargo Customer Service Centre near you.

August 09 e-Air Waybill – Preferred in Seattle and San Francisco

Electronic air waybill (e-AWB) is the preferred method of shipping cargo at our Seattle (SEA) and San Francisco (SFO) stations as of September 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

August 04 Servicing 96 Locations in the US

Air Canada Cargo's growing network now includes service to and from close to 100 cities in the US.

ABE	ABQ	ALB	ANC	ATL	AUS	BDL	BHM	BNA	BOI
BOS	BRL	BTR	BUF	BWI	CAE	CHS	CID	CLE	CLT
CMH	CRP	CVG	DAY	DCA	DEN	DFW	DSM	DTW	DWF
ELP	EWR	FLL	GRR	GSO	GSP	HNL	HSV	IAD	IAH
IND	JAX	JFK	KOA	LAS	LAX	LGA	LFT	LIT	LRD
MAF	MCI	MCO	MDT	MEM	MFE	MGM	MIA	MKE	MLI
MOB	MSP	MSY	OGG	OKC	OLS	OMA	ORD	ORF	PDX
PHL	PHX	PIT	RDU	RIC	RNO	ROC	SAN	SAT	SBN
SDF	SEA	SFO	SHV	SJU	SLC	SMF	STL	SWF	SYR
TOL	TPA	TRI	TUL	TUS	TYS

All cities in our US network connect quickly to our network, providing easy access to markets around the world.

Don't see a city important to your business? Ask your local Air Canada Cargo Customer Service Centre about ad hoc trucking. Book online today.

August 03 Certified to Handle All Classes of Dangerous Goods

Did you know that Air Canada Cargo is fully certified to carry shipments from all nine dangerous good classes?

• Class 1.4S - Explosives
• Class 2 - Gases
• Class 3 - Flammable liquids
• Class 4 - Flammable solids, self-reactive substances and solid desensitized explosives
• Class 5 - Oxidizing and organic peroxides
• Class 6 - Toxic and infectious substances
• Class 7 - Radioactive material
• Class 8 - Corrosives
• Class 9 - Miscellaneous

Fully compliant with IATA regulations, our AC DGR solution is designed for the safe and efficient transport of dangerous goods. Dedicated acceptance staff are expertly trained, shipments are kept in designated areas, and all handling and transport processes are regularly reviewed to ensure uninterrupted compliance.

Visit our website to learn more about choosing Air Canada Cargo for your dangerous goods shipments. For bookings, contact your local Air Canada Cargo Customer Service Centre. AC DGR shipments can be booked online with our e-Booking tool.

July 13 Farm to Table with AC Fresh

Exotic ingredients from around the globe are being used in restaurants and kitchens everywhere, every day.

Transporting perishable meats, fruits and vegetables, and keeping them fresh is something that Air Canada Cargo's AC Fresh solution was designed to solve. Take advantage of our operational expertise and knowledge, as well as our ability to keep your produce and foodstuff shipments cool throughout the process with both passive and active temperature controls.

Air Canada Cargo's unique network of air and ground transportation provides you with access to hundreds of markets around the world getting those shipments from the farms to the tables everywhere.

Book your perishable shipments online today, or visit our website to find a Customer Service Centre near you to discover how Air Canada Cargo can ship your perishables.

July 10 e-Air Waybill – Preferred in Munich, Germany

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Munich, Germany station (MUC), effective August 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

July 7 Spotlight on Lyon

With the second highest city GDP in France, Lyon is a city of key economic importance. Known for its cuisine, Lyon is a key market for perishables, and increasing demand for high-tech and bio-tech commodities is rooted in the local growth of those sectors.

Air Canada Cargo is the only North American carrier with direct year-round service to Lyon. Our Lyon station is fully certified to handle specialized shipments like AC DGR, AC Fresh and AC Secure. With our extensive air and ground network, you can ship seamlessly from Montreal to Lyon Saint-Exupery airport.

Book online today, or visit our website to find an Air Canada Cargo Customer Service Centre near you. Discover more about how our solutions and routes enable your business.

MORE SERVICE IN FRANCE

• Nice
• Marseille
• Paris

NEW DESTINATIONS

• Taipei, China
• Berlin
• Nagoya

June 21 Freighter Capacity at Your Doorstep

Our dedicated freighter service provides year-round main and lower deck capacity for your shipments to key markets: Toronto, Atlanta, Dallas-Fort Worth, Mexico City, Bogota, Lima and Frankfurt.

From your home airport, your shipments can travel seamlessly by air or truck to access our all-freighter flights, operated on a Boeing 767-300ER freighter aircraft.

Check the schedule tool on our website to learn more about how to take advantage of our freighter network from your home.

Book online today, or visit our website to find an Air Canada Cargo Customer Service Centre near you.

June 16 United Kingdom - Unit Load Device - Demurrage Rules

At Air Canada Cargo, we pride ourselves on providing our customers with a reliable and robust service. To provide you with the best possible unit load device (ULD) service, we are improving how ULDs are monitored and made available.

As part of this effort, starting July 1st, 2017, the demurrage rules for ULDs as published per TACT (The Air Cargo Tariff and Rules) will be consistently applied. We invite you to review the rules:

"Air Canada Cargo will furnish, when available, an empty ULD to the shipper for loading, which must be tendered loaded to Air Canada Cargo at the airport where such ULD was furnished within 48 hours after receipt by the shipper. A loaded ULD received by the consignee for unloading, must be returned empty to Air Canada Cargo at the airport where such ULD was received within 48 hours after receipt by the consignee.

In the event the ULD(s) is/are not returned to the carrier, a charge of £15.00 shall be assessed for each 24-hour period or fraction thereof, in excess of 48 hours, computed as follows:

At the departure station, this period shall commence from midnight of the day of release. At the destination station, the period shall commence from midnight of the day following the day of arrival. In determining when free rental time expires, Saturdays, Sundays and legal holidays will be excluded.

Note:
While in possession, the shipper or consignee is wholly responsible for the unit.
The unit must be returned in the same condition as when it was received."

We are fully aware that some of our customers have specific ULD requirements and can, by prior agreement, make alternative arrangements.

If you require any additional information, please contact your local Air Canada Cargo Sales representative.

June 6 e-Air Waybill – Preferred in Houston, Texas

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Houston, Texas station (IAH), effective July 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

May 29 Over 100 Flights per Week to China, Japan and Korea

Air Canada Cargo now has more and more coverage to and from Asia thanks to additional flights, an extended schedule and the start of year-round service to Taipei, China.

• Beijing, China - 14 flights per week (Boeing 777)
• Hong Kong - 14 flights per week (Boeing 777)
• NEW! Nagoya, Japan - 4 flights per week (Boeing 767)
• Osaka, Japan - Up to 7 flights per week (Boeing 767)
• Seoul, South Korea - 14 flights per week (Boeing 787-9)
• Shanghai, China - 21 flights per week (Boeing 787, 777)
• NEW! Taipei, China - Daily starting June 8 (Boeing 787-9)
• Tokyo, Japan (Haneda) - Daily (Boeing 777)
• Tokyo, Japan (Narita) - 21 flights per week (Boeing 787, 767)

Don't see a city that you would like to ship to or from? Our interline partnerships and trucking routes provide access to dozens more locations throughout Asia.

Visit our website for complete schedule information and to find an Air Canada Cargo Customer Service Centre near you, or book shipments online today.

Aircraft and schedule are subject to change without notice.

May 26 Change of Hours for SFO Station

In order to better serve you, Air Canada Cargo's San Francisco station (SFO) will now open on Mondays.

Air Canada Cargo Facility
San Francisco International Airport (SFO)
612 W. Field Rd.
San Francisco, CA 94128
Telephone: (650) 876-7450
Fax: (650) 875-3601

Mon - Fri: 08:00 - 21:30
Sat: 08:00 - 14:00
Sun: Closed

SALES
Drew Kwok
Telephone: (971) 930-0505
Email: drew.kwok@aircanada.ca

Inside Sales Team
Telephone: 1‑773‑686‑3602
Email: ACCARGOUSA@aircanada.ca.

May 16 e-Air Waybill – Preferred in Madrid, Spain

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Madrid, Spain station (MAD), effective June 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

May 11 Europe Route Recap

Air Canada Cargo has more and more coverage to and from the UK and Europe throughout the coming months thanks to additional flights and an expanded schedule.

• Amsterdam - 7 flights per week (A330-300)
• Athens - Up to 14 flights per week as of July (Boeing 767-300ER)
• Barcelona - Up to 14 flights per week as of July (Boeing 767-300ER)
• NEW! Berlin - 4 flights per week as of early June (Boeing 767-300ER)
• Brussels - 7 flights per week (A330-300, Boeing 787-8)
• Budapest - Up to 6 flights per week as of late June (Boeing 767-300ER)
• Dublin - Up to 14 flights per week as of late June (Boeing 767-300ER)
• Edinburgh - 4 flights per week as of mid-June (Boeing 767-300ER)
• Frankfurt - 42 flights per week as of early June (Boeing 767, 777, 787, A330-300)
• Geneva - Up to 7 flights per week as of mid-June (A330-300)
• Glasgow - 3 flights per week as of mid-June (Boeing 767)
• Lisbon - Up to 6 flights per week as of mid-June (Boeing 767-300ER)
• London - Up to 70 flights per week as of mid-June (Boeing 767, 777, 787, A330-300, A319-100)
• Lyon - Up to 7 flights per week as of mid-May (A330-300, Boeing 767-300ER)
• Madrid - Up to 7 flights per week as of June (Boeing 787-9, 767-300ER)
• Manchester - 5 flights per week as of late June (Boeing 767)
• NEW! Marseille - 3 flights per week as of mid-June (Boeing 767)
• Milan - Up to 7 flights per week as of late June (Boeing 787, A330-300)
• Munich - 7 flights per week (A330-300)
• Nice - Up to 4 flights per week as of mid-June (Boeing 767-300ER)
• Paris - Up to 21 flights per week as of mid-June (A330-300, Boeing 777, 787-9)
• Prague - 3 flights per week as of June (Boeing 767-300ER)
• Rome - Up to 14 flights per week as of June (A330-300, Boeing 777)
• Tel Aviv - Up to 9 flights per week as of late June (Boeing 787-9, A330-300)
• Venice - Up to 10 flights per week as of June (Boeing 767-300ER)
• Warsaw - Up to 5 flights per week as of late June (Boeing 767-300ER)
• Zurich - 7 flights per week (Boeing 787, A330-300)

Don't see a European city that you would like to ship to or from? Our interline partnerships and additional trucking routes provide access to dozens more locations throughout the UK and Europe.

Visit our website for complete schedule information and to find an Air Canada Cargo Customer Service Centre near you, or book shipments online today.

April 27 Visit Us at Air Cargo Europe - May 9-12 in Munich

Heading to Air Cargo Europe in Munich from May 9 to 12? Make sure to visit us at the Air Canada Cargo Booth 201/302 in Hall B1.

Visit the website for Air Cargo Europe to find out more information about the event.

Learn more about Air Canada Cargo before the event:

• Air Canada Cargo - Gold Winner, Air Cargo Excellence Awards
• More direct service to and from Europe
• Air Canada Cargo rates now available on WebCargoNet

April 19 Customs Requirements for Shipments Transiting Through Shanghai

The Shanghai Customs Authority requires that the Harmonized System Code (HS Code) be declared for all shipments transiting through Shanghai (PVG). We will not be able to move shipments transiting through Shanghai if this information is not included. Note that this is not required for shipments destined to PVG.

HS CODE (HARMONIZED SYSTEM CODE)

The HS Code number consists of a minimum of six numerical characters and MUST be indicated on the "Nature of Goods" section of the air waybill.

The HS Code is mandatory for each good's description at the Master Air Waybill (MAWB) and House Air Waybill (HAWB) level. For more information on HS Codes, visit http://chinahscode.com/

Thank you for your cooperation.

April 17 Introducing Service to Marseille + More Capacity to France

On June 9, Air Canada Cargo launches service to and from Marseille, our fourth city in France. This route will be operated with a Boeing 767-300ER aircraft.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YUL > MRS	RV1962	..3.5.7	21:15	10:45 + 1
MRS > YUL	RV1963	1..4.6.	13:00	15:15

TAKING FRANCE FURTHER

In addition to our new service to Marseille, Paris/Montreal double daily flights start in June, and service to Lyon increases in July. With flights to Nice resuming in June, Air Canada Cargo will offer 31 widebody flights to and from France every week this summer.

• Lyon to/from Montreal: Up to five flights per week as of July 11, A330-300
• Paris to/from Montreal: Daily (twice daily as of June 28), Boeing 777-300ER (A330-300)
• Paris to/from Toronto: Daily, Boeing 777-300ER, ongoing
• Nice to/from Montreal: Two flights per week as of June 19, Boeing 767-300ER

Book shipments online today, or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• Service to Italy begins
• More service to and from Europe
• Extra freighter capacity

OTHER ROUTES

• Toronto - Port of Spain
• Montreal - Shanghai
• Montreal - Tel Aviv

Aircraft and schedule are subject to change without notice.

April 13 e-Air Waybill – Preferred in Select US Stations

Electronic air waybill (e-AWB) is the preferred method of shipping cargo at our ATL, DFW, JFK, LAX, MIA, ORD stations since last year.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

April 10 Introducing Service to Berlin

On June 3, Air Canada Cargo launches direct service to and from Berlin, Germany on a Boeing 767-300ER aircraft.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > TXL	RV1966	12.4.6.	23:30	13:35 + 1
TXL > YYZ	RV1967	.23.5.7	15:15	18:00

TAKING GERMANY FURTHER

In addition to Berlin, additional flights and our dedicated freighter service provide multiple options and added capacity to and from Frankfurt:

• To/from Toronto: Twice daily, Boeing 787
• To/from Toronto: Weekly, 767-300ER freighter
• To/from Montreal: Daily, Boeing 787-8
• To/from Ottawa: Daily as of May 19, Boeing 767-300ER
• To/from Calgary: Daily, Boeing 787-9
• To/from Vancouver: Daily as of June 1, Boeing 787-8

Ship easily to the US, South America and Asia, thanks to quick connections to even more widebody flights at all our hubs.

Book shipments online today, or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• Track and Trace improves
• e-Booking just got better
• Air Canada Cargo rates now available on WebCargoNet

OTHER ROUTES

• Vancouver - Nagoya
• Vancouver - Taipei, China
• Toronto - Mumbai

Aircraft and schedule are subject to change without notice.

April 06 Gold Winner, Air Cargo Excellence Award

Air Canada Cargo is proud to have been recognized with the Gold Air Cargo Excellence Award in the carrier, up to 999,999 tonnes category.

The awards were announced out on Monday, April 3 by Air Cargo World, based on their annual Air Cargo Excellence Survey.

We would like to extend our thanks to our industry partners, valued customers and readers of Air Cargo World for this recognition.

Read more about the awards on Air Cargo World.

March 31 Introducing Year-Round Service to Mumbai

Air Canada Cargo's new year-round direct service to and from Mumbai starts July 1, complementing our existing year-round service to Delhi. With daily service to Delhi starting soon, that's a total of 11 flights per week serving India, all operated with Boeing 787-9 aircraft.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > BOM	AC046	12.4.6.	21:35	21:30 + 1
BOM > YYZ	AC047	.23.5.7	23:45	05:25 + 1
YYZ > DEL	AC042	Daily	22:00	21:20 + 1
DEL > YYZ	AC043	Daily	00:10	05:00

Book shipments online today or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• More direct service to and from Europe
• Service to Rome, Milan and Venice start soon
• Extra freighter capacity

OTHER ROUTES

• Vancouver - Nagoya
• Vancouver - Taipei, China
• Montreal - Shanghai

Aircraft and schedule are subject to change without notice.

March 30 TIACA Air Cargo Professional Development Workshops - May 2-5, Vancouver

Air Canada Cargo is proud to sponsor an upcoming professional development workshop offered by TIACA in beautiful Vancouver, British Columbia.

The main objective of this course is to provide a broad overview of the air cargo industry and create awareness of the underlying marketing, financial, operational, and competitive factors which influence management decision-making.

Who Should Attend?

• Junior to middle managers in the air cargo chain
• Airlines, GS/GSSAs, ground handlers, airports, logistics service providers, CAAs, and anyone interested in learning more about the industry

How Will You Benefit?

• Learn first-hand how market forces affect supply chain, revenue, and financial management
• Work in teams on simulated, case studies to facilitate application of the concepts covered in real-world scenarios to improve retention

Register at: www.tiaca.org/event/acpd-vancouver

See you there!

March 20 Introducing New Service to Nagoya

On June 1, Air Canada Cargo launches direct service to and from Nagoya, Japan.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YVR > NGO	RV1955 Boeing 767-300ER	Up to 4 flights per week	12:45	15:15 + 1
NGO > YVR	RV1956 Boeing 767-300ER	Up to 4 flights per week	16:40	09:55

TAKING JAPAN FURTHER

With service to Nagoya, Air Canada Cargo now has 35 flights per week to Japan, with additional service to Tokyo and Osaka:

Tokyo-Narita

• To/from Toronto: Daily as of May 1, Boeing 787
• To/from Calgary: Three flights per week, Boeing 767-300ER
• To/from Vancouver: Daily, Boeing 787

Tokyo-Haneda to/from Toronto: Daily, Boeing 777-300ER

Osaka to/from Vancouver: Starts June 13, up to daily, Boeing 767-300ER

Book shipments online today or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• More direct service to and from Europe
• Service to Rome, Milan and Venice start soon
• Extra freighter capacity

OTHER ROUTES

• Montreal - Shanghai
• Toronto - Mumbai
• Vancouver - Taipei, China

Aircraft and schedule are subject to change without notice.

March 20 Changes to Screening Fees

Effective April 15, security screening fees from Canada will be based on chargeable weight.

This update will be featured on our website, along with other ground handling fee updates, as of April 15.

Find out more about our charges and fees by visiting our website.

LEARN MORE

• Track & Trace Improves
• e-Booking Just Got Better
• Air Canada Cargo Rates on WebCargoNet

UPCOMING ROUTES

• Vancouver - Taipei, China
• Toronto - Mumbai
• Montreal - Algiers

March 14 Introducing Taipei, Taiwan, China

On June 8, Air Canada Cargo launches year-round, 787-9 service to Taipei, providing a convenient option for your shipments to TPE.

Connecting to the daily YVR-TPE flight from your city is easy thanks to our global network.

Visit our website to find out more about our service to Taipei, or to an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• More direct service to and from Europe
• Service to Rome, Milan and Venice
• More flights to and from Tel Aviv

OTHER ROUTES

• Toronto - Berlin
• Toronto - Mumbai
• Montreal - Algiers

Aircraft and schedule are subject to change without notice.

March 1 Service to Rome, Milan, Venice Starts Soon

Air Canada Cargo's direct service to Rome (FCO) begins soon, with widebody service to and from Toronto starting March 2, and to and from Montreal on March 4.

Direct service to and from other cities in Italy begins in May:

• Toronto - Venice begins May 4
• Montreal - Venice begins May 5
• Toronto - Milan begins May 17

Book shipments online today, or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• More direct service to and from Europe
• e-Booking just got better!
• Air Canada Cargo rates now available on WebCargoNet

OTHER ROUTES

• Montreal - Shanghai
• Toronto - Mumbai
• Vancouver - Taipei, China

Aircraft and schedule are subject to change without notice.

February 27 Extra Freighter Capacity To/From Bogota

Air Canada Cargo is adding a direct all-freighter flight between Toronto and Bogota starting March 1.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > BOG	7147	..3...	02:00	11:45
BOG > YYZ	7146	..3....	13:15	23:45

This flight is in addition to our regular, twice-weekly all-freighter service between Toronto and Bogota.

Book shipments online today or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE More direct service to and from Europe e-Booking just got better! More flights to and from Tel Aviv

MORE FREIGHTER FLIGHTS Frankfurt Atlanta Dallas Mexico Lima

Aircraft and schedule are subject to change without notice.

February 23 Track & Trace Improves

A new improved version of our Track and Trace function is live.

Improvements include:

• New milestone checklist - See where your shipment is, in the process
• New information filters - Narrow down the information you get to just what you need
• New status sorting - Choose whether you want your info by date, by flight, or by status

Give the new Track & Trace a try.

LEARN MORE:

• e-Booking just got better
• Air Canada Cargo rates now available on WebCargoNet
• Download the latest version of our mobile app

February 17 More Flights To and From Tel Aviv

Air Canada Cargo is adding a new route, Montreal - Tel Aviv, and increasing service from Toronto starting this summer.
Flights from Montreal begin June 22, operated by an A330-300 aircraft. The Toronto - Tel Aviv flight will be daily as of May 29.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YUL > TLV	AC082	…4..7	18:35	12:15 + 1
TLV > YUL	AC083	1…5..	13:55	18:20
YYZ > TLV	AC084	Daily as of May 29	17:00	10:15 + 1
TLV > YYZ	AC085	Daily as of May 30	11:55	16:55

Widebody flights from Latin America, the US and Canada connect to our Montreal and Toronto hubs, providing convenient shipping options to Israel, including our all-freighter service from Bogota, Mexico, Atlanta and Dallas-Fort Worth.

Book shipments online today or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• More direct service to and from Europe
• More flights and capacity to and from South America
• New routes in 2017

Aircraft and schedule are subject to change without notice.

February 16 e-Air Waybill - Preferred in Basel, Switzerland

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Basel, Switzerland station (BSL), effective March 1, 2017.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, visit our website, or contact your local Air Canada Cargo representative.

February 10 More Direct Service To and From Europe!

Direct widebody cargo service to and from key cities across Europe begins soon, such as:

TO/FROM TORONTO

• Madrid - Starts February 24, up to 7 flights per week
• Barcelona - Starts March 26, up to 7 flights per week
• Athens - Starts April 19, up to 7 flights per week
• Lisbon - Starts May 2, up to 7 flights per week
• Budapest - Starts May 19, up to 5 flights per week
• Prague - Starts May 31, up to 3 flights per week
• Warsaw - Starts June 7, up to 4 flights per week

TO/FROM MONTREAL

• Barcelona - Starts March 31, up to 7 flights per week
• Athens - Starts May 1, up to 7 flights per week

With these and other new routes starting this spring, Air Canada Cargo will provide direct cargo service to and from 28 cities across Europe, with connections to and from more than 70 others!

Stay tuned for more information on our spring and summer schedule.

Book shipments online today or visit our website to find an Air Canada Cargo Customer Service Centre near you.

LEARN MORE

• New Routes from Vancouver
• Introducing Shanghai
• Introducing Port of Spain

Dates are subject to change without notice.

February 8 e-Booking Just Got Better!

We're excited to announce the following enhancements to our e-Booking tool, based on your feedback and suggestions!

• Quotes: You can get quotes in just a few clicks
• Increased speed: The system provides quicker confirmations
• Easier intuitive editing: The system remembers your data and is more user friendly
• Contact memory: Names, emails, phone numbers and addresses you've typed before are suggested as you type
• Improved accessibility: e-Booking is now compatible with screen readers for the visually impaired

We continue to review our e-Booking tool and listen to your feedback. Stay tuned for future enhancement announcements!

Not registered for e-Booking? Click here to start the process.

OTHER NEWS

• New 2017 Routes
• Introducing Montreal - Shanghai
• Introducing Port of Spain

February 3 Cargo Logistics Canada - February 8 & 9

Come meet the Air Canada Cargo team at the Cargo Logistics Canada Expo + Conference held at the Vancouver Convention Centre February 8 & 9.

Visit us at Booth 516. We look forward to meeting with our supply chain partners to answer questions about our air cargo solutions and expanding network.

Find out more at Cargo Logistics Canada.

LEARN MORE ABOUT AIR CANADA CARGO

• Look back at 2016
• Look ahead to 2017
• Introducing Port of Spain

February 3 YVR: Four New Routes to Watch Out For

Starting June, new destinations and routes will provide more flights and capacity to and from our Vancouver hub than ever before.

MORE CAPACITY TO AND FROM ASIA
Cargo service to two new cities will bring the total number of routes between Canada, Asia and the Middle East to 21.

• Nagoya - Our fourth city served in Japan! Service begins June 1 with up to four flights per week.
• Taipei, China - Year-round daily service to this key city starts June 8.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YVR > NGO	RV1955	12.4.6.	12:45	15:15 + 1
NGO > YVR	RV1956	.23.5.7	16:40	09:55
YVR > TPE	AC011	Daily	11:10	14:15 + 1
TPE > YVR	AC012	Daily	15:55	11:25

MORE UK AND EUROPE!
Two new routes will also provide more capacity to and from the UK and Europe.

• London Gatwick - Service starts June 8, three times per week.
• Frankfurt - Daily service starts June 1

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YVR > LGW	RV1934	.2.4.6.	16:45	10:25 + 1
LGW > YVR	RV1935	.2.4.6.	12:00	14:10
YVR > FRA	AC840	Daily	12:25	07:05 + 1
FRA > YVR	AC841	Daily	10:00	10:55

These new routes complement our existing international year-round widebody service in and out of Vancouver, to such cities as:

• Delhi
• Hong Kong
• Seoul
• Newark
• Sydney

Our Vancouver hub is key to connecting Asia, Europe, the US, South America and Canada to and from our global network of over 450 destinations.

Book today using our e-Booking tool.

LEARN MORE

• Introducing Port of Spain
• Download the latest version of our mobile app
• Newly certified AC Absolute° stations

Schedule and aircraft are subject to change without notice.

January 27 SYD, BNE and MEL - e-AWB Enabled

We are pleased to inform you that e-AWB is now enabled for shipments originating in Sydney (SYD), Brisbane (BNE) and Melbourne (MEL).

The e-AWB Single Process will enable you to tender your shipments without a paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

As we work towards our goal of moving away from paper air waybills, we encourage you to take the necessary steps to join us in this effort that will result in multiple benefits for everyone involved in the air freight industry.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Request the IATA Multilateral Activation Notice from Air Canada Cargo.
3. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP (FWB), XML (XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB, our e-Booking tool or any of our other e-services, visit those areas of our website, or contact your local Air Canada Cargo representative.

January 25 Shipping To and From China During the New Year Holiday

While Air Canada Cargo service to and from Beijing, Shanghai and Hong Kong is not affected during Chinese New Year, there will be an interruption of service for the following cities, from Jan. 26 to Feb. 2, inclusively:

• Guangzhou Airport (CAN)
• Guangzhou Free Trade Zone, Huangpu (ZMY)
• Dongguan, Humen (DGM)
• Shenzhen Airport (SZX)
• Fuzhou Airport (FOC)

Service to and from these airports will also be affected CGQ, DLC, SHE, TSN, SIA, TAO, NKG, HGH, NGB, HFE, WNZ, WUH, SZV.

Please contact your local representative or call center for details.

We thank you for your cooperation.

January 13 Air Canada Cargo Rates Now Available on WebCargoNet

Air Canada Cargo is pleased to announce that we are now distributing our rates on WebCargoNet.

WebCargoNet is a secure online rate distribution system that allows subscribers to view their rates (including any applicable preferred rates) and carrier schedules. It is used by over 850 freight forwarders worldwide.

Air Canada Cargo rates for Canada and the US are available, and more rates will be published soon.

If your company is already subscribed to WebCargoNet, your rates will be available immediately when you log on.

If your company is not yet subscribed, you can contact info@webcargonet.com for more information. A trial subscription is available by mentioning Air Canada Cargo.

Learn more about WebCargoNet by visiting their website at www.webcargonet.com.

January 12 Introducing Montreal - Shanghai

Air Canada Cargo is launching direct year-round service between Montreal and Shanghai (PVG) on February 16 with a Boeing 787-8 aircraft.

This new flight is in addition to existing daily flights between Vancouver and Shanghai, and Toronto and Shanghai.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YUL > PVG	AC017	Daily	13:30	16:40 + 1
PVG > YUL	AC018	Daily	18:15	18:35
YVR > PVG	AC025	Daily	12:20	16:20 + 1
PVG > YVR	AC026	Daily	17:50	12:10
YYZ > PVG	AC087	Daily	12:20	16:00 + 1
PVG > YYZ	AC088	Daily	18:05	18:45

MORE ROUTES TO AND FROM CHINA

In addition to our daily flights to and from PVG, we have daily widebody flights to and from both Beijing (PEK) and Hong Kong (HKG).

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YVR > PEK	AC029	Daily	12:35	16:00 + 1
PEK > YVR	AC030	Daily	17:40	11:55
YYZ > PEK	AC031	Daily	14:20	16:50 + 1
PEK > YYZ	AC032	Daily	18:45	18:35
YVR > HKG	AC007	Daily	12:10	17:40 + 1
HKG > YVR	AC008	Daily	19:50	15:15
YYZ > HKG	AC015	Daily	10:00	14:40 + 1
HKG > YYZ	AC016	Daily	16:30	18:15

Shipments connect easily to multiple cities throughout China thanks to our extensive trucking network.
Book your shipments today using our e-Booking tool, or by contacting your local Air Canada Cargo Call Centre.

LEARN MORE What's New in 2017 Introducing Port of Spain Discover our Mobile App

OTHER ROUTES TO ASIA YYZ > HND YVR > NRT YYC > NRT YYZ > NRT YVR > TPE YVR > NGO

January 9 Introducing Port of Spain

Starting January 10, Air Canada Cargo will begin direct widebody service to and from Port of Spain, Trinidad and Tobago, on a Boeing 767-300ER aircraft.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > POS	RV1880	.2.4...	08:45	15:10
POS > YYZ	RV1881	.2.4...	16:35	21:25

Air Canada Cargo also provides direct, widebody service to and from other Caribbean locations:

• Bridgetown, Barbados
• Port-au-Prince, Haiti
• Montego Bay, Jamaica

Book your cargo today using our e-Booking tool, or by contacting your local Air Canada Cargo Customer Service Centre.

LEARN MORE

• What's to come in 2017
• Freighter service to the US, Mexico, South America and Europe
• Japan: 5 reasons to ship with Air Canada Cargo

Schedule and aircraft are subject to change without notice.

January 5 Hours of Operation at SFO

Please take note that we've changed our hours of operation at our San Francisco (SFO) station to the following:

Monday: Closed
Tuesday - Saturday: 08:00 - 21:30
Sunday: Closed

Our contact information remains unchanged:

Phone: (650) 876-7450
Fax: (650) 875-3601

For bookings, please contact the Air Canada Cargo Sales Team at (773) 686‑3602, or by email at ACCCARGOUSA@aircanada.ca.

Or contact your local SFO sales rep, Drew Kwok, at (971) 930‑0505, or by email at Drew.Kwok@aircanada.ca.

January 4 Nine New Routes to Know About

2017 promises to be an exciting year for Air Canada Cargo with continued network growth and fleet renewal at the core of our activities. Take a look at some of what we have in store!

WIDEBODY CAPACITY TO NEW CITIES!

• Montreal > Shanghai (starts Feb. 16, Boeing 787-8)
• Toronto > Berlin (starts June 3, Boeing 767-300ER)
• Vancouver > Taipei, China (starts June 8, Boeing 787-9)
• Montreal > Marseille (starts June 9, Boeing 767-300ER)
• Montreal > Algiers (starts July 1, Boeing 767-300ER)
• Toronto > Mumbai (starts July 1, Boeing 787-9)

NEW ROUTES!

• Vancouver > Frankfurt (starts June 1, Boeing 787-8)
• Vancouver > Nagoya (starts June 1, Boeing 767-300ER)
• Vancouver > London Gatwick (starts June 8, Boeing 767-300ER)

NEW AIRCRAFT

In addition to these new routes, Air Canada is expecting to take ownership of nine new cargo-friendly Boeing 787-9 Dreamliner aircraft throughout 2017, for increased capacity to and from key markets.

And this is just the beginning - watch for more announcements to come.

Happy New Year!

Aircraft and schedule are subject to change without notice.

2016

December 28 Air Canada Cargo's 2016 Headlines

2016 has been a year filled with good news from Air Canada Cargo. Here are some of the highlights we shared with you.

FREIGHTER SERVICE

Air Canada Cargo launched dedicated year-round freighter service with main deck capacity between Canada and key locations like Atlanta, Dallas-Fort Worth, Bogota, Lima, Mexico City and Frankfurt.

A GROWING NETWORK

During 2016, we launched cargo service to seven new cities around the world:

• Brisbane (BNE)
• Lyon (LYS)
• Casablanca (CMN)
• Budapest (BUD)
• Glasgow (GLA)
• Prague (PRG)
• Warsaw (WAW)

We also expanded service to key cities with new international routes:

• YVR > EWR
• YYZ > ICN
• YVR > DEL

SPECIALIZED SHIPPING SOLUTIONS

Adding value to our specialized solutions means a stronger offering for our customers.

AC Cool Chain

• We received QEP accreditation from Envirotainer.
• 15 more of our stations earned AC Absolute° certification, for a total of 54 locations now certified to handle active temperature control containers.

AC Animals

• We partnered with veterinary consultant David Landers.

ONLINE

We updated the Air Canada Cargo iOS mobile app and celebrated one year of e-Booking with enhancements to make online booking and shipment management as easy as can be.

e-AWB

We focused on our electronic processes by requiring domestic shipments in Canada to be booked with an e-AWB, and announced several new international stations where e-AWB is now the preferred means of booking cargo.

EVENTS

We were pleased to meet with our customers at key industry events around the world, including CargoLogistics in Montreal, CPMA in Calgary, PMA Fresh Summit in Orlando, the Cold Chain GDP & Temperature Management Logistics Global Forum in Boston, PetExpo and Woofstock in Toronto, and the TIACA Air Cargo Forum in Paris.

AWARDS

Air Canada Cargo was honoured to receive the Air Cargo Excellence Diamond Award in the carrier, up to 399,999 tonnes category at the 10th Annual World Cargo Symposium, hosted by Air Cargo World.

And on behalf of the Air Canada Cargo team, happy holidays and we look forward to working with you in the New Year.

December 23 Holiday Closures and Hours of Operation for Air Canada Cargo Stations

Stations not listed are operating as usual during the holidays. However, for smaller stations not included on this list, it is a good idea to communicate with the station to confirm holiday hours.

Station	Holiday Closures (freight cannot be tendered or retrieved)	Holiday Hours of Operation
ATL	Closed Dec. 25, Jan. 1	Dec. 24, 31: closed at 16:00
BDA	Closed Dec. 24, 25, 26, 27, 31 Jan. 1, 2
BOS	Closed Dec. 25, 26, Jan. 1, 2
DFW	Closed Dec. 25, Jan. 1
DTW	Closed Dec. 26, Jan. 2
DUB	Closed Dec. 25, 26, Jan. 1
EDI	Closed Dec. 25, Jan. 1	Dec. 24, 31: closed at 16:00 Dec. 26, Jan. 2: 06:00 - 17:00
FCO	Closed Dec. 25, 26, 31, Jan. 1
FLL	Closed Dec. 24, 25, 31, Jan. 1
GLA	Closed Dec. 25, 26, Jan. 1, 2	Dec. 24, 27-31, Jan. 3-4: Reduced hours, call ahead
IAH	Closed Dec. 25, Jan. 1
IAD	Closed Dec. 25, 26, Jan. 1, 2
LAX	Closed Dec. 25, Jan. 1
LGA	Closed Dec. 25
MCO	Closed Dec. 25	Dec. 24, 31: closed at 13:30
MIA	Closed Dec. 25, Jan. 1	Dec. 24, 31: closed at 16:00
ORD	Closed Dec. 25, Jan. 1
PHL	Closed Dec. 25, 26, Jan. 1, 2
PHX	Closed Dec. 25	Dec. 24 : 06:00 - 14:00
SAN	Closed Dec. 25, Jan. 1	Dec. 24, 31: 05:30 - 13:00
		Dec. 26, Jan. 2: 05:30 - 10:00
SFO	Closed Dec. 25, Jan. 1
YCG		Dec. 24: 10:30 - 13:45
YLW	Closed Dec. 25, 26, Jan. 1
YQB	Closed Dec. 26
YSB	Closed Dec. 25, 26, Jan. 1
YXT	Closed Dec. 25, 26, Jan. 1
YYF		Dec. 25: Closed: 19:30 - 22:30, Open: 22:30 - 00:15
ZRH	Closed Dec. 25, 26, Jan. 1, 2	Dec. 24, 31: 04:00 - 12:00

December 22 Easing the Holiday Peak

Keeping shipments flowing through our facilities is key during this peak period and helps us better serve all our customers. From now until the end of December, we recommend that our valued Toronto-area customers ensure the retrieval of their inbound freight from our facilities in a timely manner.

We thank you for your cooperation.

December 15 SEA and PDX - e-AWB Enabled

We are pleased to inform you that e-AWB is now enabled for shipments originating in Seattle (SEA) and Portland (PDX).

The e-AWB Single Process will enable you to tender your shipments without a paper AWB (a plain paper copy, however, is required to be tendered for the trucks to cross the border). For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

As we work towards our goal of moving away from paper air waybills, we encourage you to take the necessary steps to join us in this effort that will result in multiple benefits for everyone involved in the air freight industry.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Request the IATA Multilateral Activation Notice from Air Canada Cargo.
3. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP (FWB), XML (XFWB) messages or via tool. This covers the front side of a traditional paper AWB.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB, our e-Booking tool or any of our other e-services, visit those areas of our website, or contact your local Air Canada Cargo representative.

December 9 Added Capacity in the Maritimes for the Holidays

Starting December 15, we have added capacity on select routes thanks to Boeing 767-300ER aircraft within the Maritimes.

FLIGHT	ROUTE	START	END	DEPART	ARRIVE	FREQUENCY
AC691	YYT > YYZ	December 16	December 25	05:00	07:27	Daily
AC1318	YYZ > YHZ	December 15	December 24	19:45	22:53	Daily
AC1318	YHZ > YYT	December 15	December 24	23:55	02:10 + 1	Daily
AC1318	YYZ > YYT	December 25	January 8	08:00	12:35	Daily
AC1319	YYT > YYZ	December 25	December 25	13:45	14:02	One day only
AC1319	YYT > YHZ	December 26	January 7	13:45	15:02	123456.
AC1319	YHZ > YYZ	December 26	January 7	16:25	18:00	123456.

To take advantage of this new capacity contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

December 8 Easy Shipments Throughout Texas

Shipping to Texas?

Air Canada Cargo has coverage throughout the state, including Austin, El Paso, Houston, Laredo and San Antonio via Dallas-Fort Worth (DFW).

DFW is served year-round by our dedicated Boeing 767-300ER freighter aircraft, ideally suited for large main deck shipments.

Book shipments online or visit our website to find an Air Canada Cargo Customer Service Centre near you. Speak to your regional representative to find out more about our shipping options to Texas.

LEARN MORE ABOUT

• Our new 2017 routes expanding our network even more
• Other US shipping destinations
• Our specialty solutions

December 2 Sending Holiday Cheer?

To be compliant with Transport Canada's Security Screening guidelines, our agents may need to open packages for security screening.

Holiday wrapping may need to be removed and may be damaged during this process.

Thank you for your cooperation.

December 1 Download the Latest Version of our Mobile App

An updated version of the Air Canada Cargo iOS application is now available from the Apple App Store. Make sure you update yours to take advantage of the newest features, including an up-to-date Contact Us section.

And if you haven't already downloaded our iOS app, you can do so here, in the Apple App Store. The app allows you to keep track of your cargo shipments and get updates on their status easily from your mobile device.

Keep Air Canada Cargo with you wherever you go.

December 1 Japan: Top Five Reasons to Ship With Us

Air Canada Cargo has a number of shipping options to and from Japan, with 34 direct, year-round widebody flights per week operating on Boeing 767-300ER, 777-300ER and 787-9 aircraft.

1) Haneda - 14 flights per week, operating between Tokyo's Haneda airport and Toronto.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > HND	AC005	Daily	13:40	17:05 + 1
HND > YYZ	AC006	Daily	18:50	16:45

2) Narita - choose from 20 flights per week serving Tokyo's Narita International Airport.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YVR > NRT	AC003	Daily	13:50	16:40 + 1
NRT > YVR	AC004	Daily	19:00	10:40
YYC > NRT	AC009	.2.4.6.	11:45	14:40 + 1
NRT > YYC	AC010	..3.5.7	16:10	09:45

3) Nagoya - Starting June 2017, Air Canada is launching service between Vancouver and Nagoya, operated up to four times a week on a Boeing 767-300ER aircraft.

4) A worldwide network - Our Vancouver and Toronto hubs provide access to hundreds of flights, making it easy to ship to Japan from anywhere in our network, or from Japan to any of the cities we serve around the world.

5) Specialized shipments - Our Haneda and Narita stations are fully certified to handle AC Cool Chain, AC DGR, AC Secure and more.

Book shipments online or visit our website to find an Air Canada Cargo Customer Service Centre near you.

Aircraft and schedule are subject to change without notice.

November 18 Newly Certified AC Absolute° Stations

Air Canada Cargo is expanding its network of AC Absolute° certified locations. Now reaching six continents, our network of 54 certified locations includes the following newly certified locations:

• Atlanta, US (ATL)
• Brisbane, Australia (BNE)
• Budapest, Hungary (BUD)
• Casablanca, Morocco (CMN)
• Dallas, US (DFW)
• Istanbul, Turkey (IST)
• Mexico City, Mexico (MEX)
• Miami, US (MIA)
• Newark, US (EWR)
• Prague, Czech Republic (PRG)
• San Francisco, US (SFO)

AC ABSOLUTE°

An AC Cool Chain solution, AC Absolute° is ideally suited for high-value healthcare products and other perishable commodities that are time and temperature-sensitive and require an active temperature controlled unit.

AC Absolute° bookings can be made on our eBooking tool, or by contacting an Air Canada Cargo Customer Service Centre near you.

We work closely with our customers to find solutions for temperature-controlled shipping needs. Please contact the Cargo Solutions Team at cargo.solutions@aircanada.ca to find out more about our AC Cool Chain solutions and how we can provide you with the options you need.

MORE ABOUT AC ABSOLUTE°

• List of all 54 AC Absolute° certified locations
• QEP accreditation
• Learn about other temperature sensitive shipment solutions

Subject to change without notice. Certain restrictions and conditions apply based on Air Canada flying schedule.

November 17 Frankfurt and London Gatwick from Vancouver in 2017

Air Canada announced two new international routes from its Vancouver hub, with daily flights to Frankfurt, and three flights per week to London Gatwick as of June.

The new flight between Vancouver and Frankfurt complements our existing widebody flights to Frankfurt, as well as our recently announced year-round freighter service between Toronto and Frankfurt.

For more information on these new routes, read the media release from Air Canada.

OTHER NEW ROUTES

• Freighter service to Frankfurt
• Mumbai, Taipei, Berlin, Algiers, Marseille and Nagoya in 2017
• Montreal - Shanghai launches February

November 11 eManifest for Consolidated Imports

The Canada Border Service Agency (CBSA), as of this past November 7th, requires freight fowarders responsible for consolidated imports to transmit advance house bill data electronically for in-bond and in-transit shipments.

The CBSA has announced a transition period from now until January 10, 2017, to assist with this new requirement. During this time, the CBSA will be working with Air Canada Cargo to ensure we are receiving the eManifest Deconsolidation Notice Messages. When the process between the CBSA and Air Canada Cargo has been deemed fully functional, we will communicate with you further.

During this transition period, and until such time that Air Canada Cargo can receive the eManifest Deconsolidation Notice Messages, we will continue to accept the following paper options:

• Paper copy of the EDI deconsolidation notice message - NO CBSA stamp required
• Paper copy of House Bill Close Message - CBSA stamp IS required
• Paper copy of the consolidated cargo control document (CCD) - CBSA stamp IS required

UPDATE: Please note that during the transition period, those not yet registered for eManifest, can continue to use all previously accepted methods to clear their shipments.

Should you have any questions regarding this new policy, you can visit the CBSA website at www.cbca-asfc.gc.ca/prog/manif/menu-eng.html or send them an email at emanifest-manifestelectronique@cbsa-asfc.gc.ca.

November 3 Frankfurt is the Next City to Join Our Freighter Network

Frankfurt is the next addition to our growing network of all-freighter routes, with service between Frankfurt and Toronto commencing November 19.

With these weekly freighter flights complementing the 28 weekly widebody flights we currently operate between Canada and Germany, Air Canada Cargo now has more direct flights and cargo capacity between Canada and Germany than any other carrier.

HIGHLIGHTS

• Flight operated with 767-300 aircraft
• Up to 52 tonnes of main deck and belly capacity
• Direct, year-round service
• Flight continues to Mexico and Dallas, providing a fast option for shipments between Frankfurt, Mexico and the US.
• Quick connection to freighter flights to Atlanta, Bogota and Lima
• Flights to Toronto connect to over 75 cities in our international network
• Certified for specialized shipments

TORONTO > FRANKFURT > TORONTO

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > FRA	AC7140	.....6.	14:45	09:20 + 1
FRA > YYZ	AC7141	......7	11:05	17:35

Bookings for freighter flights are handled via Air Canada Cargo's established channels, including e-Booking, regional call centres and representatives.

Subject to space availability. Certain restrictions apply. Schedule, flight number may change without notice. RFS service several times daily between YYZ and YHM. Freighter flights operated by Cargojet.

October 31 Spotlight on Tel Aviv

Shipping to Tel Aviv? Take advantage of our direct, year-round service.

Our Toronto hub has over 70 widebody flights from across Canada and hundreds of flights from the US, Mexico and South America connecting through it every week. Add to that our exclusive freighter service from Bogota, Lima and Dallas-Forth Worth and Air Canada Cargo provides multiple possibilities for Tel Aviv-bound shipments.

Flights are operated on Boeing 787 Dreamliner aircraft, six days a week.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > TLV	AC84	.234567	17:00	10:15
TLV > YYZ	AC85	1.34567	11:55	16:55

Book your shipments today, online, through our e-Booking tool, or by contacting your local Air Canada Cargo representative.

IN OTHER NEWS

• New 2017 routes
• Freighter service in the Americas
• More South American capacity

Aircraft and schedule are subject to change without notice.

October 27 More Capacity In and Out of SFO

Starting October 30, Air Canada Cargo will have two daily widebody flights into and out of San Francisco with Boeing 767-300ER aircraft.

ROUTE	FLIGHT	FREQUENCY	DEPART	ARRIVE
YYZ > SFO	AC737 AC739	Daily Daily	08:00 18:55	10:20 21:15
SFO > YYZ	AC738 AC754	Daily Daily as of Oct. 30	11:45 22:45	19:37 06:37 + 1

In addition to the added flights, we have expanded our trucking service with regular weekday trucking between SFO and SMF (Sacramento) and RNO (Reno), as well as within California. Additionally, our Toronto hub allows connections with hundreds more cities all over the world.

And to serve you better, our San Francisco station is now open daily, with extended hours on Sunday from 07:00 to 15:30.

Book now using our e-Booking tool, or with your local Air Canada Cargo representative

Aircraft and schedule are subject to change without notice.

October 21 More Flights, More Capacity To and From South America

Take advantage of added capacity on flights to and from South America thanks to aircraft upgauges and additional frequencies on our Toronto-Santiago-Buenos Aires and Toronto-Sao Paulo routes.

YYZ > SCL > EZE

Boeing 777 starting November 8

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > SCL	AC92	.2.4567 Daily as of Dec. 19	23:45	12:05 + 1
SCL > EZE	AC92	1.3.567 Daily as of Dec. 20	13:35	15:25
EZE > SCL	AC93	1.3.567 Daily as of Dec. 20	17:30	19:40
SCL > YYZ	AC93	1.3.567 Daily as of Dec. 20	21:10	05:40

YYZ > GRU

Boeing 787 starting December 1

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > GRU	AC90	Daily	22:55	11:55 + 1
GRU > YYZ	AC91	Daily	22:35	05:50 + 1

Book now using our e-Booking tool, or by contacting your local Air Canada Cargo representative.

RECENT NEWS ABOUT OUR ROUTES

• US, Mexico and South America freighter routes
• New 2017 Routes
• Europe, UK and Ireland like never before

Aircraft and schedule are subject to change without notice.

October 20 Our New Vancouver-Delhi Route Starts Today!

Take advantage of Air Canada Cargo's added capacity to and from Delhi! Starting October 20, three new flights per week will operate between Vancouver and Delhi, in addition to our existing daily service between Toronto and Delhi.

Flights will be operated by our latest 787-9 Dreamliner.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YVR > DEL	AC72	.2.4.6.	21:40	01:20 + 2
DEL > YVR	AC73	1..4.6.	06:30	06:55

For shipments to and from Delhi, our Vancouver hub connects to our global network, with flights to cities across Canada, the US, Asia and Europe.

Book a shipment today using our e-Booking tool, or by contacting your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

October 19 Visit Us at the 2016 Air Cargo Forum

Heading to the TIACA Air Cargo Forum in Paris? Make sure to visit Air Canada Cargo at booths 1817 / 1917.

Click here for the agenda.

And join us for our special cocktail event on October 27, in partnership with Tourism Toronto and the Greater Toronto Airport Authority as we celebrate the next Air Cargo Forum to be held in Toronto, Canada in 2018.

Other recent announcements:

• Upcoming 2017 Routes
• Freighter Service
• Celebrating One Year of e-Booking

October 14 Our Freighter Routes Provide Additional Capacity and Options

Air Canada Cargo's growing network means more options for shipments between the US and Canada. With freighter service now operating twice weekly to and from Dallas Fort Worth, we've doubled capacity and opened up Air Canada Cargo's vast global network to the Texas market.

Road Feeder Service (RFS) is available throughout Texas.

MEXICO CITY > DALLAS > TORONTO

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
MEX > DFW	AC7140	1....6.	05:30	07:55
DFW > YYZ	AC7140	1....6.	09:10	15:30
YYZ > MEX	AC7141	....5.7	21:00	04:10

We've also added an extra day to the Canada - US - South America freighter service.

TORONTO > ATLANTA > BOGOTÀ > LIMA > TORONTO

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > ATL	7145	....5.. .....7	03:00 12:00	08:00 17:15
ATL > BOG	7145	....5.. ......7	09:00 18:15	12:40 21:55
BOG > LIM	7145	....5.. ......7	14:15 23:25	17:05 02:25 + 1
LIM > YYZ	7144	....5.. ......7	18:15 03:40 + 1	06:30 + 1 16:00 + 1

Visit our website for more information on our freighter service, with flights to and from Mexico, South America and the US.

Book as you would any other shipments with Air Canada Cargo, including online with our e-Booking tool and on Cargo Portal services, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

October 13 Visit us at the 2016 PMA Fresh Summit!

Are you headed to the 2016 PMA Fresh Summit in Orlando, Florida? If so, drop by booth 4258 to meet our Air Canada Cargo team. We'll be in the First-Time Exhibitor Pavilion from October 14 to 16.

Visit the PMA Fresh Summit website for more information.

Learn more about our AC Cool Chain family of solutions in advance:

• DuPont Tyvek Air Cargo Covers
• General information on our AC Cool Chain family of solutions

October 7 EWR: Our US Gateway To and From Asia

Air Canada Cargo's growing network means more options for shipments between Asia and the US, and our recently added daily 787 service in Newark, NJ opens up multiple possibilities.

• Shipments to Asia - US shipments destined to Asia easily transit from EWR to key cities like Tokyo, Hong Kong, Shanghai, Beijing and Seoul thanks to any one of our daily flights from Vancouver.
• Shipments to the US - Daily flights from Tokyo, Hong Kong, Shanghai, Beijing and Seoul continue to the eastern US thanks to our convenient trucking service between Newark (EWR) and multiple cities, including New York (JFK), Washington (IAD) and Philadelphia.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YVR > EWR	AC548	Daily	09:05	17:05
EWR > YVR	AC549	Daily	19:00	21:45

Speak to your local Air Canada Cargo representative today to explore your shipment options and what our routes can offer you or for schedule information and bookings.

Learn about our other global routes:

• Seven reasons to choose Air Canada Cargo to and from the US
• More capacity to and from South America
• Europe, UK and Ireland like never before

Schedule and aircraft are subject to change without notice.

October 3 Added Frequency: Canada / US / South America

Air Canada Cargo freighter service is growing!

On October 9, our Canada - US - South America freighter service will benefit from an additional day of service, with a new flight on day 7.

TORONTO > ATLANTA > BOGOTÀ > LIMA > TORONTO

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > ATL	7145	....5.. ......7	03:00 12:00	08:00 17:15
ATL > BOG	7145	....5.. ......7	09:00 18:15	12:40 21:55
BOG > LIM	7145	....5.. ......7	14:15 23:25	17:05 02:25 + 1
LIM > YYZ	7144	....5.. ......7	18:15 03:40 + 1	06:30 + 1 16:00 + 1

Plus, freighter service to and from Dallas - Forth Worth (DFW) on flight 7140 starts October 1.

Visit our website for more information on our freighter service, with flights to and from Mexico, South America and the US.

Book as you would all other shipments with Air Canada Cargo, including online with our e-Booking tool and on Cargo Portal Services, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

September 28 Air Canada Adds Mumbai, Taipei and Four More Cities in 2017

Air Canada's expansion continues! The summer 2017 season will introduce the following year-round direct service:

• Toronto - Mumbai
• Vancouver - Taipei, China*

Four other new destinations have also been announced:

• Toronto - Berlin
• Montreal - Algiers*
• Montreal - Marseille
• Vancouver - Nagoya

We invite you to read the press releases on the Air Canada website.
Look for more details about Cargo service to and from these cities in future communications from Air Canada Cargo

*Subject to government approvals

September 28 We're Ready for Transport Canada's Air Cargo Security Program. Are You?

October 17 marks the start of Transport Canada's changes to the Air Cargo Security Program.
This is an important change that concerns all of us involved in air freight.

WORKING TOGETHER

Over the past several months, we at Air Canada Cargo have been working to ensure we are fully prepared to ensure the transition to this new program is smooth. We've encouraged our customers and partners to apply in time to the new program.
We're also investing. We will increase the number of onsite screening agents at our key Canadian stations to accommodate additional volume of screenings and invest in additional equipment.

BEING PREPARED

If your business has already applied to Transport Canada's Transport Canada's Air Cargo Security Program, make sure you are prepared when your file comes up for review by Transport Canada to avoid delays.
If you have not yet applied to Transport Canada's Air Cargo Security Program, Transport Canada will continue to process all application received beyond October 17. As the approval process can take up to 6 months, it is important for your business to submit as soon as possible.

TIPS FOR A SMOOTH TRANSITION

As partners in the secure chain, it is important that we all work together. Gere are a few things you can do to help make this transition smooth:

• As October 17 approaches, make sure everyone in your organization is aware of the changes.
• Talk to your drivers. Let them know this change is coming.
• Ensure your shipments are tendered with all the proper paperwork filled out.
• Keep peak periods in mind, and when possible tender ahead of times that are likely to be busy.

For more information regarding Transport Canada's Air Cargo Security Program, please visit Transport Canada's website, or call their Air Cargo Security Support Centre at 1-866-375-7342.

September 27 Air Canada to Launch Non-Stop Montreal Shanghai Flights

Recently, Air Canada announced a new non-stop service between Montreal and Shanghai, China beginning February 16, 2017 on a state-of-the-art Boeing 787-8 Dreamliner.

We invite you to read the entire press release on the Air Canada website here.

Look for more details about Cargo service to and from Shanghai in future communications from Air Canada Cargo.

September 27 Cold Chain GDP & Temperature Management Logistics Global Forum

Come visit us at the 14th Cold Chain GDP & Temperature Management Logistics Global Forum at the Hynes Convention Centre in Boston. Find us at Booth 500 on September 28 & 29 and enter our draw, co-sponsored by Envirotainer, for a chance to win a pair of Air Canada tickets.

Click here to download the agenda for the event.

Learn more about our AC Cool Chain family of solutions in advance of the global forum:

• Air Canada Cargo attains QEP accreditation
• General information on our AC Cool Chain family of solutions

September 26 Introducing Freighter Service to DFW

Air Canada Cargo freighter service to and from Dallas-Fort Worth (DFW) starts October 1, operated with a Boeing 767-300ER freighter aircraft.

MEXICO CITY > DALLAS > TORONTO

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
MEX > DFW	AC7140	1....6.	05:30	07:55
DFW > YYZ	AC7140	1....6.	09:10	15:30
YYZ > MEX	AC7141	....5.7	21:00	04:10

Visit our website for more information on our freighter service, with flights to and from Mexico, South America and the US.

Book as you would all other shipments with Air Canada Cargo, including online with our e-Booking tool and on Cargo Portal Services, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

September 13 Samsung Galaxy Note 7 - Not Permitted as Cargo

As a result of the recent global recall of all Samsung Galaxy Note 7 devices, due to issues with its lithium battery, Air Canada Cargo will not accept these items for transport until further notice.

Thank you for your cooperation.

September 13 Updated Lease Pricing for AC Absolute° Active Containers

We regularly evaluate our pricing structure to ensure we continue to provide the best quality and customer service and are aligned with current market conditions, while remaining competitive.

Despite some pricing increases announced in the marketplace by some active container vendors, Air Canada Cargo has taken a decision to maintain its current active container lease pricing and not impose any increases except for the Envirotainer RAPe2. Adjustments are also required for the additional day fees for all container types, and these apply only when customers exceed the 5-day lease term.

Effective October 1, 2016, pricing for active temperature-controlled containers will be as follows:

ENVIROTAINER				CSAFE
Dry Ice		Electric		Electric
RKNt2	RAPt2	RKNe1	RAPe2	AcuTempRKN
5 Day Lease Fee (USD$)	$1,490	$2,200	$3,220	$8,055	$3,220
Additional Day Fee (starts 6th day)	$316	$498	$766	$1,881	$766

The revised pricing sheet will be available on our website by October 1, 2016.

LEARN MORE ABOUT AC ABSOLUTE°

• Air Canada Cargo attains QEP accreditation
• Our AC Absolute° certified stations
• General information on our AC Cool Chain family of solutions

September 1 Celebrating One Year of Online Booking

It's been a year since we launched our e-Booking tool! So far, more than 2,000 of you have signed up to use it for easy and convenient booking. e-Booking currently represents over 8.3% of all Air Canada Cargo bookings and that number hasn't stopped growing.

Our e-Booking tool can be used to book shipments to anywhere in our network, using any of our specialized solutions and even for shipments on our exclusive freighter service to the US, South America and Mexico.

For those of you who have already discovered the benefits of e-Booking and have championed it - thank you!

And for those of you who haven't yet experienced our e-Booking tool, it's never too late to sign up.

August 25 Spotlight on Amsterdam

The Netherlands' largest city and business capital, Amsterdam has been known throughout its history as an import centre for international trade and transport. With a major hub airport, Amsterdam plays a key role in the movement of goods into and out of Europe.

With Air Canada Cargo's extensive network, trucking connections and daily flights from Toronto to Amsterdam on an Airbus A330-300, companies in Canada, the US, Mexico and Latin America can easily connect with valuable markets in the Netherlands and beyond.

For importers, Air Canada Cargo's daily A330-300 flights from Amsterdam to Toronto can bring European goods to destinations throughout North and South America.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > AMS	AC824	Daily	20:45	10:15 + 1
AMS > YYZ	AC825	Daily	11:55	14:10

BOOK NOW!

Book shipments online using our e-Booking tool today, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

August 24 MIA: New Address as of Sunday, September 4

Effective Sunday, September 4, Air Canada Cargo will be served at a new address at Miami International Airport.

Tri-Star Airport Handling
6065 N.W. 18th Street
Building 716-D
Miami, FL 33126

Hours of Operation: Daily, 08:00 - 20:00

Freight can be tendered and retrieved at our current location until 16:00 on September 3.

Operations will resume at our new location at 08:00, Sunday September 4.

The contact information for our sales and operations remains the same:

OPERATIONS
Telephone: (305) 526-5433
Email: miacargo@aircanada.ca

SALES
Telephone: (305) 526-3552
Email: susan.casselman@aircanada.ca

We look forward to serving you at our new location.

August 19 Daily Direct Service Between Toronto and Copenhagen Continues

Thanks to our extensive network, shipping freight to Copenhagen from anywhere in Canada, the United States, Latin America and Asia is fast and convenient.

Ship beyond Copenhagen thanks to our trucking connections to destinations like Billund, Gothenburg, Helsinki, Malmö, Oslo, Stockholm, Riga and Vilnius.

From Copenhagen, easy connections at our Toronto hub provide access to markets across Canada, the US, Latin America and Asia every day, and to Atlanta, Lima, Bogota and Mexico City with three weekly all-freighter flights.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > CPH	AC882 Boeing 787	Daily	20:55	10:20 + 1
CPH > YYZ	AC883 Boeing 787	Daily	12:15	14:15

BOOK NOW!

Book shipments online using our e-Booking tool today, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

August 16 e-Air Waybill - Preferred in Geneva

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at our Geneva station (GVA), effective October 1, 2016.

e-AWB: 3 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP or XML (FWB/XFWB) messages or via web tool. This covers the front side of a traditional paper AWB.
3. Tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB or our e-Booking tool, or contact your local Air Canada Cargo representative.

August 11 Spotlight on Tokyo: 28 Flights Every Week!

With daily flights to and from Tokyo, Air Canada Cargo offers shippers ready access to Japanese markets. Flights from Toronto, Calgary and Vancouver allow you to ship each and every day to Tokyo's Narita and Haneda airports on widebody aircraft.

From Japan, connections to Air Canada Cargo's global network provide seamless shipping to anywhere in Canada, the US, South America and Europe.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > HND	AC005 Boeing 777-300ER	Daily	13:35	15:35 + 1
YYZ > NRT	AC001 Boeing 787-9	Daily	14:00	15:50 + 1
YYC > NRT	AC009 Boeing 787-8	Daily	13:00	14:20 + 1
YVR > NRT	AC003 Boeing 777-300ER	Daily	13:25	15:10 + 1
HND > YYZ	AC006 Boeing 777-300ER	Daily	17:40	16:45
NRT > YYZ	AC002 Boeing 787-9	Daily	17:30	16:20
NRT > YYC	AC010 Boeing 787-8	Daily	16:20	10:40
NRT > YVR	AC004 Boeing 777-300ER	Daily	17:00	09:35

Book shipments online using our e-Booking tool today, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

August 8 Available Capacity for Delhi

Air Canada Cargo has flights between Toronto and Delhi operated by a Boeing 787-9 Dreamliner aircraft four times a week. That's up to 48 tonnes of cargo capacity to and from Delhi each week.

From Canada, the US, South America and Europe, freight easily connects to Delhi via our Toronto hub.

From Delhi, freight can quickly transit through Toronto to any of over 450 destinations throughout our global network.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > DEL	Boeing 787-9 Dreamliner	1.3.5.7	22:50	22:20 + 1
DEL > YYZ	Boeing 787-9 Dreamliner	.23.5.7	00:10	05:00

MORE DELHI

Starting late October, three flights per week will operate between Delhi and Vancouver, as well as a frequency increase to daily for our Toronto - Delhi route, for a total of 10 flights per week.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > DEL	Boeing 787-9 Dreamliner	Daily	22:30	22:50 + 1
DEL > YYZ	Boeing 787-9 Dreamliner	Daily	00:45	05:00
YVR > DEL	Boeing 787-9 Dreamliner	.2.4.6.	21:40	01:20 + 1
DEL > YVR	Boeing 787-9 Dreamliner	1..4.6.	06:30	06:55 + 1

Book a shipment today using our e-Booking tool, or by contacting your local Air Canada Cargo representative.

Aircraft and schedule are subject to change.

July 28 NEW ROUTES ADDED IN 2016

Our international expansion is in full swing! Air Canada Cargo provides direct service in multiple new markets around the world thanks to the addition of new destinations and routes in 2016. Here's a recap of this year's launches.

EUROPE / UK / IRELAND

• LYON: Direct year-round service between Montreal and Lyon, France
• EUROPE/UK: Now serving Budapest, Glasgow, London Gatwick, Prague, Warsaw
• DUBLIN: Three new flights between Vancouver and Dublin, in addition to existing service to and from Toronto

ASIA / INDIA

• SEOUL: New daily direct service between Toronto and Seoul, Korea, in addition to existing service to and from Vancouver
• DELHI: New service between Vancouver and Delhi starts October 20, in addition to existing service to and from Toronto

AUSTRALIA

• New daily direct year-round service between Vancouver and Brisbane, Australia

AFRICA

• Now serving Africa with direct service between Montreal and Casablanca

SOUTH AMERICA

• New all-freighter service between Toronto/Bogota/Lima as well as Toronto/Mexico City

US

• ATLANTA: New all-freighter service between Toronto and Atlanta, and Atlanta and South America
• NEWARK: New daily widebody service between Vancouver and Newark, New Jersey

With our new flights connecting to our wider network of over 450 destinations around the world, Air Canada Cargo goes further than ever before.

For details, visit our website or contact your local Air Canada Cargo representative.

July 13 Seven Reasons to Choose Air Canada Cargo To and From the US

Our network expansion extends to the United States where new destinations, increased frequencies and capacities mean more opportunities for shipping to and from key US cities. Highlights include:

1. EWR - Daily flights operated with Boeing 787 aircraft to and from Vancouver. Convenient road feeder connections between Newark, JFK, Boston and Philadelphia.
2. LAX - Double daily widebody service to and from Toronto.
3. SJU - Five widebody flights weekly connect to Toronto via Orlando.
4. SFO - Double daily widebody service to and from Toronto starting July 24.
5. IAD - Trucking operations begin July 13, with twice weekly connections to Toronto.
6. ATL - Weekly freighter service to Bogotà and Lima.
7. MCO - Daily flights operated with a Boeing 767 to and from Toronto, connecting to Atlanta and Miami via road feeder service.

Flights to Toronto connect to our Canadian hubs in Vancouver, Calgary and Montreal, as well as over 75 cities in our international network.

For bookings or more information on our service to and from the United States, please contact your local Air Canada Cargo representative.

July 8 Avoid Payment Delays in the Event of a Potential Work Stoppage by Canada Post

As Air Canada Cargo invoices are sent directly via email, invoicing will not be delayed a potential Canada Post work stoppage. Payment can always be made with electronic fund transfers (EFT) or even by credit card. In the event of a Canada Post work stoppage, these payment methods would make staying on top of your payments easy.

If you wish to use either of these methods of payment, please contact your Air Canada Cargo Account Representative. Alternately, please send an e-mail to cargo.customerrelations@aircanada.ca and Air Canada’s EFT information will be emailed to you. 

June 28 More Capacity To and From South America

Reach South America with your cargo shipments more often than ever thanks to additional flights each week (in red below) between Toronto and Lima, and between Toronto and Buenos Aires via Santiago.

ROUTE	FLIGHT	FREQUENCY	DEP.	ARRIVE
YYZ > LIM	RV1946	1..4.67	17:45	00:35 + 1
LIM > YYZ	RV1947	12..5.7	02:55	11:55
YYZ > SCL > EZE	AC092	12.4567	22:40	09:25 / 13:35
EZE > SCL > YYZ	AC093	123.567	15:40 / 18:35	05:40 + 1

FREIGHTER SERVICE TOO!

This capacity increase compliments our new dedicated freighter service. A Boeing 767-300ER freighter aircraft now provides service once a week to Atlanta, Bogotà and Lima, and to Mexico City twice weekly, all departing from Toronto.

Book shipments online any time with the Air Canada Cargo e-Booking tool or through Cargo Portal Services.

For more information about reaching South America and beyond, please contact your local Air Canada Cargo representative.

June 27 Europe, Uk, Ireland like never before

With direct, year-round service to Lyon just kicking off, Air Canada Cargo now has direct service to 25 cities across the UK, Ireland and Europe, with connections to many more! Take advantage of new routes, increased frequencies and added capacity starting today!

NOW SERVING

• Budapest
• Glasgow
• London Gatwick
• Lyon
• Prague
• Warsaw

HIGHLIGHTS

• Dublin: New! Three flights weekly to and from Vancouver; plus daily service from Toronto
• Paris: Double daily flights to and from Montreal, Toronto
• Frankfurt: Daily flights to and from Ottawa

Plus, service continues to Amsterdam, Athens, Barcelona, Brussels, Copenhagen, Edinburgh, Frankfurt, Geneva, Istanbul, Lisbon, London Heathrow, Madrid, Manchester, Milan, Munich, Nice, Rome, Tel Aviv, Venice and Zurich.

SERVICE TO
Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America and Asia via regular Air Canada Cargo flights. Our new freighter flights from Bogotà, Lima, and Mexico City all provide additional connectivity via our Toronto hub.

SERVICE FROM
Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient. Freighter flights from Toronto to Bogotà, Lima, Mexico City and Atlanta provide additional capacity and frequency.

BOOK NOW
Visit our website for easy online booking or to find out more about our routes and service. We also invite you to contact your local Air Canada Cargo representative.

June 13 EWR - Daily Widebody Service Starts June 17

Air Canada Cargo is opening up the US East Coast to a world of opportunities with daily widebody service to and from Newark Liberty International Airport!

The Boeing 787-8 Dreamliner aircraft will operate between Newark and Vancouver, continuing on to Brisbane, Australia.

Air Canada Cargo offers convenient trucking service between Newark-EWR and many cities, including New York (JFK), Washington (IAD), Philadelphia and Toronto.

With this new service and trucking to Toronto, Air Canada Cargo has more capacity than ever between major freight markets in North America and the Far East, South Pacific and Western Canada.

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEP.	ARR.
YVR > EWR AC548	Boeing 787-8	Daily	09:05	17:05
EWR > YVR AC549	Boeing 787-8	Daily	19:00	21:45

Contact your local Air Canada Cargo representative for details, or visit our website to book space.

Aircraft and schedule are subject to change without notice.

June 8 Service to Lyon Starts and Paris Double Dailies Return!

Shipping to France - Canada's third-largest trading partner in Europe - will get even easier this month when Air Canada Cargo adds a third destination there.

As of June 16, our new service to Lyon will complement existing service to Nice and Paris. Plus, double daily flights to Paris from Montreal and Toronto are back starting June 14!

LYON + NICE

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEP.	ARR.
YUL > LYS AC828	Boeing 767-300ER	Up to 6	21:15	10:25 + 1
LYS > YUL AC829	Boeing 767-300ER	Up to 6	12:00	14:00
YUL > NCE RV1932	Boeing 767-300ER	Up to 4	18:55	08:25 + 1
NCE > YUL RV1933	Boeing 767-300ER	Up to 4	09:55	12:20

PARIS

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEP.	ARR.
YUL > CDG AC870	Boeing 777-300ER	Daily	20:55	09:35 + 1
YUL > CDG AC884	Boeing 777-300ER	Daily Resumes June 16	18:55	07:35 + 1
CDG > YUL AC871	Boeing 777-300ER	Daily	13:05	14:25
CDG > YUL AC885	Boeing 777-300ER	Daily Resumes June 17	15:30	16:50
YYZ > CDG AC880	Boeing 777-300ER	Daily	19:40	08:45 + 1
YYZ > CDG AC886	Boeing 767-300ER	Daily Resumes June 14	18:05	07:30 + 1
CDG > YYZ AC881	Boeing 777-300ER	Daily	11:00	13:00
CDG > YYZ AC887	Boeing 767-300ER	Daily Resumes June 15	09:30	11:50

TAKING CARGO FURTHER

Our extensive network of over 450 destinations opens up the world to your shipments.

For more information on our many routes, visit our website, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

May 30 For their comfort and safety, warm-blooded animals cannot travel during periods of extreme heat

Air Canada Cargo does not accept warm-blooded animals for transport when the outside ground temperature is 29.5°C or higher at any location in the routing.

If the temperature is 29.5°C or higher at the departure city, the destination, or any point in between on a route with connections, animals will not be accepted and will therefore be rebooked for the next available flight(s).

Find out more about our temperature policy for animals

May 27 Service to Brisbane Starts; New Locations For SYD and MEL

Along with our new service to and from Brisbane, starting on June 1, we are pleased to announce that we will also be handled at new locations at Sydney and Melbourne as of June 6.

BRISBANE - YEAR-ROUND SERVICE STARTS JUNE 1

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEP.	ARR.
YVR > BNE	AC35 Boeing 787-8	Up to 7	23:45	07:15 + 2
BNE > YVR	AC36 Boeing 787-8	Up to 7	10:40	07:15

Ground Handling:

Menzies Aviation
1 Rosa Street
Brisbane Airport

For sales, bookings and all inquiries, please contact:

Telephone: 61-7-3860-6700
Email: aircanada@gsacargo.com.au

GROUND HANDLING, NEW ADDRESSES FOR SYDNEY AND MELBOURNE

As of June 6, our ground handling at Sydney Airport (SYD) and Melbourne Airport (MEL) will be managed by Menzies Aviation.

SYD
Menzies Aviation
276 Sixth Street
Sydney Domestic Airport

Contact information for sales, bookings and all inquiries remains the same:

Telephone: 61-2-9669-2881
Email: sydcargo@aircanada.ca

MEL
Menzies Aviation
1 Apac Drive
Melbourne Airport

Contact information for sales, bookings and all inquiries remains the same:

Telephone: 61-3-9334-2623
Email: mel@gsacargo.com.au

TAKING AUSTRALIA FURTHER

With multiple flights per day between Vancouver and Australia, connecting shipments to or from the other 450 cities in our international network is easy.

For more information on our service to Australia, communicate with the Air Canada Cargo representative in your region.

Aircraft and schedule are subject to change without notice.

May 26 Customs Requirements For Shipments To Turkey - Effective June 1

The Republic of Turkey Ministry of Customs and Trade requires that all shipments tendered to Air Canada Cargo destined to or transiting via Turkey (IST) must be reported down to the House Air Waybill (HAWB) level. This applies to simple master air waybills, consolidation master air waybills and each HAWB, and each consignee.

Non-compliance: Air Canada Cargo will not be able to move shipments until the required information has been prepared.

IMPORTANT: TURKISH REPUBLIC TAX IDENTITY NUMBER (TR IDENTITY NUMBER)

All air waybills destined to Turkey must contain the consignee's Turkish Republic Tax Identity Number (TR Identity Number) as well as the HCC (Harmonized Commodity Code).

Turkish Republic Tax Identity Number (TR Identity Number):

• The consignee's Turkish Republic Tax Identity Number (TR Identity Number) is mandatory for all simple master air waybills, consolidation master air waybills and each HAWB and each consignee destined to Turkey.
• Each consignee has a single Turkish Republic Tax Identity Number (TR Identity Number); it does not change for each shipment.
• The shipper, forwarder and/or agent are responsible to assign the appropriate Turkish Republic Tax Identity Number (TR Identity Number) to the AWB.
• The Turkish Republic Tax Identity Number (TR Identity Number) MUST be indicated on the source document to avoid fines and delays for both the consignee and the carrier:
• e-AWB - MUST be indicated on the OCI line.
• Paper air waybill (AWB) - MUST be indicated on the "Handling Information" section of the AWB

IMPORTANT: HCC (HARMONIZED COMMODITY CODE)

• All air waybills destined to or transiting via Turkey must contain the HCC (Harmonized Commodity Code).
• HCC (Harmonized Commodity Code) - this code is mandatory for each good's description at the MAWB and HAWB level.
• The HCC number consists of a minimum of 6 numerical characters and MUST be indicated on the source document to avoid fines and delays for both the consignee and the carrier
• e-AWB - MUST be indicated on the OSI line
• Paper air waybill (AWB) - MUST be indicated on the "NATURE OF GOODS" section of the AWB.

Non-compliance: Air Canada Cargo will not be able to move shipments until the required information has been provided.

May 20 Freighter Service to the US, Mexico, South America – Book Now!

Air Canada Cargo's new freighter service starts June 10, opening up multiple opportunities and routes! Routes are operated with a Boeing 767-300ER freighter aircraft with a 52 tonne capacity.

US - Twice weekly flights to and from!
Mexico - Twice weekly flights to and from!
South America - Weekly flight to and from!

Book shipments to the US, Mexico and South America from any other city in our network thanks to easy widebody connections in Toronto.

From South America, the US and Mexico, book shipments to Toronto or connect beyond to any city in our international network.

BOOKING
You can book as you would all other shipments with Air Canada Cargo, including online with our e-Booking tool and on Cargo Portal Services.

For details about our freighter service, please contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice. Subject to government approval.

May 19 Effective Immediately - Security Screening For Shipments From Canada To India

Please be advised that Transport Canada requires that all shipments on flights from Canada to India be security screened by the carrier, regardless of the security status of the shipper or forwarder.

To comply with these requirements, shipper loaded units cannot be accepted for carriage to India, since the contents must be screened at the piece level.

Security screening is subject to additional fees.

We appreciate your cooperation.

May 17 Easy New Pricing For The Transport Of Dogs And Cats in Canada and the US

Air Canada Cargo is proud to announce an easy new pricing structure for its AC Animals solution.

Starting June 13, a flat rate based on kennel size will apply for dogs and cats being shipped with Air Canada Cargo within Canada, and between Canada and the US. Pricing is available for five different kennel sizes, ranging from extra small to extra large.

The new pricing will allow dog and cat owners to quickly determine the correct container size for their animal and the cost of transportation.

The new pricing is available on our website.

ABOUT AC ANIMALS

AC Animals is our dedicated solution for the transportation of animals. With fully-trained staff, strict adherence to safety regulations and special handling, AC Animals ensures the safety and well-being of all animals that travel with us.

To find out more information about dog and cat travel with Air Canada Cargo, or our AC Animals solution, visit our website, or contact your local Air Canada Cargo representative.

May 13 Air Canada Cargo Attains QEP Accreditation

Air Canada Cargo has received QEP Accreditation from Envirotainer at its Canadian global hub - Toronto Pearson International Airport (YYZ) as well as six more stations across its network: London Heathrow (LHR), Paris (CDG), Frankfurt (FRA), Amsterdam (AMS), Chicago (ORD) and Indianapolis (IND). Qualified Envirotainer Provider (QEP) Accreditation demonstrates Air Canada Cargo's expertise in handling Envirotainer container and cold chain shipments.

"We are proud to receive QEP Accreditation from Envirotainer. This is an important acknowledgement of our commitment to maintaining the highest industry standards when it comes to the handling of temperature-controlled shipments," says Lise-Marie Turpin, Vice President Air Canada Cargo.

TAKING THE COLD CHAIN FURTHER

An AC Cool Chain solution, AC Absolute° is offered at over 40 certified locations throughout Air Canada Cargo's international network. Air Canada Cargo will pursue QEP Accreditation at all AC Absolute° locations in its continued commitment to quality handling of temperature-controlled shipments.

AC Absolute° and other AC Cool Chain shipments can be booked using CPS or Air Canada Cargo's e-Booking tool.

For more information on our AC Cool Chain solutions, visit our website, or contact your local Air Canada Cargo representative.

May 6 Asia is Ramping Up

Our Toronto / Tokyo Narita route resumes this week, complementing our ongoing service to Tokyo from Vancouver and Calgary. More flights to and from Asia start in the coming weeks, including our new service between Toronto and Seoul in June.

TOKYO, NARITA

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEPARTURE	ARRIVAL
YYZ > NRT Resumed	AC001 Boeing 787-9	Daily	14:00	15:50 + 1
NRT > YYZ Resumed	AC002 Boeing 787-9	Daily	17:30	16:20
YVR > NRT Ongoing	AC003 Boeing 787-8 / 777-300ER	Daily	13:25	15:10 + 1
NRT > YVR Ongoing	AC004 Boeing 787-8 / 777-300ER	Daily	17:00	09:35
YYC > NRT Ongoing	AC009 Boeing 787-8	Up to 7	13:00	14:20 + 1
NRT > YYC Ongoing	AC010 Boeing 787-8	Up to 7	16:20	10:40

TOKYO, HANEDA

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEPARTURE	ARRIVAL
YYZ > HND Ongoing	AC005 Boeing 787-9 / 777-300ER	Daily	13:30	15:35 + 1
HND > YYZ Ongoing	AC006 Boeing 787-9 / 777-300ER	Daily	17:40	16:45

OSAKA

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEPARTURE	ARRIVAL
YVR > KIX Resumes May 14	RV1951 Boeing 767-300ER	Up to 6	12:05	14:55 + 1
KIX > YVR Resumes May 15	RV1952 Boeing 767-300ER	Up to 6	16:25	09:55

SEOUL, INCHEON

ROUTE	AIRCRAFT	FLIGHTS PER WEEK	DEPARTURE	ARRIVAL
YYZ > ICN Begins June 17	AC061 Boeing 787-9 / 787-8	Daily	13:35	16:20 + 1
ICN > YYZ Begins June 18	AC062 Boeing 787-9 / 787-8	Daily	18:00	17:50
YVR > ICN Ongoing	AC063 Boeing 787-9 / 787-8	Daily	11:00	13:45 + 1
ICN > YVR Ongoing	AC064 Boeing 787-9 / 787-8	Daily	15:15	09:05

ANNOUNCING VANCOUVER > DELHI

We are pleased to announce service between Vancouver and Delhi, starting October 20, adding to existing service between Toronto and Delhi.

TAKING ASIA FURTHER

Our extensive network of over 450 destinations easily connects Canada, the United States, Latin America and Europe to and from Asia, opening the world up to your shipments.

For more information on our many routes, visit our website, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

May 5 Using e-Booking? Make Sure You're Issuing an e AWB

When making a booking using our e-Booking tool, issuing an e-AWB is a separate step. Remember to do it, otherwise the e-AWB will not be issued. Here's how:

After you have completed a booking, a confirmation message will appear. Click the red Create AWB button and the system will walk you through the generation of the e-AWB.



When you see the following message, your electronic air waybill is done and submitted.

NO NEED FOR PAPER

DO NOT tender your shipment with a paper AWB if you've issued your e-AWB. If we receive a paper AWB with your shipment, we are obligated to accept the paper version and not the e-AWB, as the paper version is the last version associated with your shipment.

FEE WILL APPLY JUNE 1

Remember that as of June 1, an $18 charge will apply for domestic shipments in Canada tendered without an e-AWB.

If you haven't registered for our e-Booking tool, you can register any time.

Should you have any problems generating an e-AWB, please contact your local Air Canada Cargo representative.

May 5 TIACA Air Cargo Professional Development Workshops - June 14-17

Air Canada Cargo is proud to sponsor an upcoming professional development workshop offered by TIACA.

The air cargo logistics supply chain market is changing rapidly, and the next five years will see fundamental changes in the way business is done. E-commerce and the effects it will have on the supply chain must be understood to prepare for this new landscape.

Learn from industry experts and have the chance to discuss issues and things that matter to you in your workplace with our special sessions with leading professionals who will answer all of your questions.

HOW WILL YOU BENEFIT?

• Recognize the challenges in the air cargo market environment and direct your marketing efforts
• Identify future opportunities to increase revenues and profits
• Learn the concept of revenue management and how it shapes demand
• Learn basic financial analysis techniques that are routinely used by managers
• Create and present key financial analysis results
• Evaluate your professional conduct in business ethics
• Assess your leadership skills
• Develop an understanding of the different stakeholders' roles in the air cargo chain
• Work in team to develop a compelling business case
• Obtain individual attention
• Participate actively
• Network with participants and industry leaders

Visit www.tiaca.org for more information.

See you there!

May 4 Air Cargo Security - Secure Supply Chain

Thank you for participating in Transport Canada's Air Cargo Security Program.

The Secure Supply Chain keeps air cargo secure and free from tampering while being handled at different stages of its journey, while reducing cargo screening bottlenecks at airports.

As a participant in Transport Canada's Air Cargo Security Program (as a Known Consignor or Regulated Agent), you have a critical role to play in ensuring that all cargo maintains its secure status throughout the chain.

Transporting cargo from your facility to the airline is part of that chain. This means that any other party you do business with that is involved with accepting, storing or transporting your freight on your behalf must also be a Certified Agent in time for the October 17 deadline. This ensures that your cargo maintains its secure status through verifiable chain-of-custody procedures.

If your company applied to be a Known Consignor, as originators of cargo, you will be able to secure air cargo through a screening process applied at the time of packing. The air carrier can then treat the cargo as secure so long as the chain of custody is maintained by certified members of the Air Cargo Security Program.



Screening can be conducted by a Regulated Agent when cargo is received from outside the Secure Supply Chain. Once screened, the cargo can continue as secure to the air carrier so long as the chain of custody can be maintained.



Should you have any questions regarding the Secure Supply Chain, or the Air Cargo Security Program, you can refer to the Transport Canada website for more details:

http:www.tc.gc.ca/eng/aviationsecurity/asc-41.htm

Or, please contact the Transport Canada Air Cargo Security Program Support Centre:

Email: aircargo.fretaerien@tc.gc.ca
Toll-free: 1-866-375-7342

Images courtesy of Transport Canada.

 

April 29 4 New European Destinations + More!

Opportunities abound as we add new destinations and routes to our global network. In addition to our year-round service to Lyon, we're proud to introduce direct service to four new European cities: Budapest, Glasgow, Prague and Warsaw!

BUDAPEST

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > BUD Starts June 10	RV1910 Boeing 767-300ER	3 flights per week	19:00	10:00 + 1
BUD > YYZ Starts June 11	RV1911 Boeing 767-300ER	3 flights per week	12:00	15:40

GLASGOW

YYZ > GLA Starts June 13	RV1938 Boeing 767-300ER	3 flights per week	18:55	06:40 + 1
GLA > YYZ Starts June 14	RV1939 Boeing 767-300ER	3 flights per week	08:30	10:55

PRAGUE

YYZ > PRG Starts May 29	RV1922 Boeing 767-300ER	3 flights per week	16:50	07:15 + 1
PRG > YYZ Starts May 30	RV1923 Boeing 767-300ER	3 flights per week	09:35	12:45

WARSAW

YYZ > WAW Starts June 14	RV1926 Boeing 767-300ER	Up to 4 flights per week	17:10	08:10 + 1
WAW > YYZ Starts June 15	RV1927 Boeing 767-300ER	Up to 4 flights per week	10:05	13:55

DUBLIN: MORE SERVICE!

In addition to our new destination, we're adding service between Vancouver and Dublin.

YVR > DUB Starts June 10	RV1940 Boeing 767-300ER	3 flights per week	15:05	08:35 + 1
DUB > YVR Starts June 10	RV1941 Boeing 767-300ER	3 flights per week	11:35	13:35

OTTAWA-FRANKFURT: SERVICE RESUMES

YOW > FRA Starts May 19	AC838 A330-300 / Boeing 767-300ER	Up to 7 flights per week	19:05	08:20 + 1
FRA > YOW Starts May 20	AC839 A330-300 / Boeing 767-300ER	Up to 7 flights per week	10:00	12:00

TAKING THE WORLD FURTHER

Our extensive network of over 450 destinations makes connecting to and from Canada, the US, Latin America, and Asia from any of our European stations as easy prospect - opening the world up to your shipments.

For more information on our many routes contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

April 26 100% Domestic e-AWB: The Home Stretch!

On January 21, we launched a campaign aimed at obtaining 100% e-AWB usage on domestic shipments by April 28. Thanks to your engagement and response, we have seen dramatic usage increases over the course of our campaign. Here are some of the highlights:

• e-AWB usage in Canada has increased by 55% over last year
• 60% of our top customers have an e-AWB usage of 90% or more
• Usage of our e-Booking tool has doubled since December

We are aware that many of you are still in the midst of making the conversion to e-AWB. To support those of you that are finalizing your e-AWB conversion plans, the $18 fee for shipments tendered without an e-AWB will be waived until June 1.

There is still time to get on board with e-AWB. If you have any questions, please visit our website, or contact your local Air Canada Cargo representative.

The success of the campaign so far is attributable to hard work and a willingness of the industry to embrace the many benefits of switching to e-AWB. Thank you to all of you who have joined us and made this goal attainable.

April 18 Cargo Service On Six Continents!

Air Canada Cargo is proud to announce the start of its service to Casablanca on June 3. With this new service to and from Africa, we now provide cargo options on 6 continents and over 450 destinations worldwide.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YUL > CMN NEW!	RV1936 Boeing 767-300ER	Up to 4 times per week	18:55	07:10 + 1
CMN > YUL NEW!	RV1937 Boeing 767-300ER	Up to 4 times per week	09:10	12:00

TAKING THE WORLD FURTHER

Our extensive network of over 450 destinations easily connects Canada, the United States, Latin America, Europe, Australia, Asia, Africa and the Middle East, opening the world up to your shipments.

For more information on our many routes, contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

April 18 100% Domestic e-AWB: Forwarders Love our e-Booking!

More and more customers are discovering the benefits of e-AWB at the same time as our e-Booking tool.

"It's so easy to use - a great timesaver!"
"The fact that it conforms to our needs makes it an invaluable new tool."
"We couldn't be more satisfied."

If you haven't already registered for our e-Booking tool, sign up now to discover the best way of generating an e-AWB.

MAKE SURE YOU'RE READY

As of April 28, domestic shipments within Canada must be tendered with an electronic air waybill (e-AWB). A fee of $18 will be applied to non-e-AWB domestic shipments tendered in Canada.

If you have any questions about our e-Booking tool, e-AWB or how to transition, please visit our website, or contact your local Air Canada Cargo representative.

April 13 Air Canada Cargo to Introduce Dedicated Freighter Service to Latin America and Europe in a Commercial Arrangement with Cargojet
Only direct scheduled freighter service between Canada and Latin America

MONTREAL, QC and MISSISSAUGA, ON, April 13, 2016 – Air Canada (TSX: AC) and Cargojet Airways Ltd., a subsidiary of Cargojet Inc. (TSX: CJT, CJT.A), (“Cargojet’) today announced they are finalizing a commercial arrangement that will result in Air Canada Cargo introducing dedicated freighter services from Canada to Latin America and Europe with Boeing 767-300ER freighter aircraft operated by Cargojet. Air Canada Cargo will become the only provider of direct scheduled freighter service between Canada and Latin America. ,
The new Air Canada Cargo flights will provide 52 tonnes of net cargo capacity and are scheduled to begin June 9, 2016, subject to obtaining the necessary regulatory approvals. Initial service will operate on the following routes:

• Toronto to Bogota, Colombia and Lima, Peru via Atlanta, GA
• Toronto to Mexico City via Dallas/Fort Worth, TX.

Under the arrangement, Air Canada Cargo also plans to introduce dedicated freighter service to Europe from Toronto in the second half of 2016.
“We are thrilled to offer our customers the only dedicated freighter service between Canada and Latin America,” said Lise-Marie Turpin, Vice President, Air Canada Cargo. “Working with Cargojet, we are able to leverage and build upon Air Canada’s extensive North American and international networks. We look forward to continuing to grow our dedicated freighter network to Europe later this year and for a successful and mutually beneficial relationship with Cargojet into the future.” “This new arrangement builds on Cargojet’s long-standing relationship with Air Canada Cargo and is a win-win for both parties,” said Ajay K. Virmani, President and Chief Executive Officer of Cargojet. “It allows us to optimize our overall freighter aircraft utilization and to expand our range of services and customer base with Air Canada.”

About Air Canada Cargo

Air Canada Cargo provides direct cargo services to over 150 Canadian, U.S. transborder and international destinations and has sales representation in over 50 countries. With hubs in Montreal, Toronto, Calgary, Vancouver, London and Frankfurt, the Air Canada Cargo network is extended through interline agreements with other air carriers and through ground trucking services offered in selected markets, serving more than 450 destinations in all.
Air Canada Cargo is Canada’s largest provider of air cargo services as measured by cargo capacity. Main customers are large freight forwarding companies and businesses whose products require the use of air services to expedite their time sensitive cargo shipments. Shipping solutions are tailored to best meet specific commodities and time requirements of our customers cost-efficiently. For more information, please visit: www.aircanada.com/cargo

About Cargojet

Cargojet is Canada's leading provider of time sensitive overnight air cargo services. Cargojet services 14 major city centers coast to coast each business night. Cargojet operates its network across North America carrying approximately 1,300,000 pounds of cargo each business night. Cargojet has a fleet of 22 aircraft consisting of B767-300ER, B767-200ER, B757-200ER and B727-200AF long range freighter aircraft. For more information please visit www.cargojet.com

CAUTION REGARDING FORWARD-LOOKING INFORMATION

This news release includes forward-looking statements within the meaning of applicable securities laws. Forward-looking statements relate to analyses and other information that are based on forecasts of future results and estimates of amounts not yet determinable. These statements may involve, but are not limited to, comments relating to preliminary results, guidance, strategies, expectations, planned operations or future actions. Forward-looking statements are identified by the use of terms and phrases such as "preliminary", "anticipate", "believe", "could", "estimate", "expect", "intend", "may", "plan", "predict", "project", "will", "would", and similar terms and phrases, including references to assumptions. Forward-looking statements, by their nature, are based on assumptions, including those described herein and are subject to important risks and uncertainties. Forward-looking statements cannot be relied upon due to, amongst other things, changing external events and general uncertainties of the business. Actual results may differ materially from results indicated in forward-looking statements due to a number of factors, including the factors identified throughout this news release and those identified in any issuer’s public disclosure record. The forward-looking statements contained in this news release represent expectations as of the date of this news release (or as of the date they are otherwise stated to be made), and are subject to change after such date. However, any intention or obligation to update or revise any forward-looking statements whether as a result of new information, future events or otherwise, is disclaimed, except as required under applicable securities regulations.

Media Contacts

Air Canada: Isabelle Arthur (Montréal)   Isabelle.arthur@aircanada.ca    514 422-5788
Peter Fitzpatrick (Toronto)  peter.fitzpatrick@aircanada.ca    416 263-5576
Angela Mah (Vancouver)    angela.mah@aircanada.ca    604 270-5741
Cargojet: Pauline Dhillon  pdhillon@cargojet.com   905 501-7373

April 11 Turkish Customs Authority Suspends Requirement for Tax Number and HCC Code

The Republic of Turkey Ministry of Commerce and Trade has decided to cancel the requirement to provide the consignee tax identity number and Harmonized Commodity Codes for shipments destined to or transiting via Turkey, which came into effect April 1, 2016.
The new date for the implementation of these requirements will be communicated later.
Thank you for your cooperation.

April 08 100% Domestic e-AWB - Communications

Air Canada Cargo is dedicated to obtaining 100% e-AWB usage for all domestic shipments within Canada by April 28. Make sure you're ready!

COMMUNICATIONS

By submitting an e-AWB for your shipment, you can register for automated email notifications so you can stay up to date with your shipment every step of the way, from the booking confirmation to when it has been picked up.
And if you have our iOS Cargo app, you can sign up for the same notifications as well. Download it today!
If you have any questions about e-AWB or how you can transition to e-AWB for all domestic shipments within Canada, please visit our website or contact your local Air Canada Cargo representative.

April 07 Year-Round Service to Lyon Starts June 16

Air Canada Cargo is pleased to announce the start of year-round service to and from Lyon, France, our third destination in the Tricolour along with Nice and Paris.

LYON + NICE

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YUL > LYS NEW!	AC828 767-300ER de Boeing	Up to 6 flights per week	21:15	10:25 + 1
LYS > YUL NEW!	AC829 767-300ER de Boeing	Up to 6 flights per week	12:00	14:00
YUL > NCE Resumes May 28	RV1932 Boeing 767-300ER	Up to 4 flights per week	18:55	08:25 + 1
NCE > YUL Resumes May 29	RV1933 767-300ER de Boeing	Up to 4 flights per week	09:55	12:20

PARIS

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YUL > CDG Ongoing	AC870 777-300ER de Boeing	Daily	20:55	09:35 + 1
YUL > CDG Resumes June 16	AC884 777-300ER de Boeing	Daily	18:55	07:35 + 1
CDG > YUL Ongoing	AC871 777-300ER de Boeing	Daily	13:05	14:25
CDG > YUL Resumes June 16	AC885 777-300ER de Boeing	Daily	15:30	16:50
YYZ > CDG Ongoing	AC880 777-300ER de Boeing	Daily	19:40	08:45 + 1
YYZ > CDG Resumes June 14	AC886 777-300ER de Boeing	Daily	18:05	07:30 + 1
CDG > YYZ Ongoing	AC881 777-300ER de Boeing	Daily	11:00	13:00
CDG > YYZ Resumes June 14	AC887 767-300ER de Boeing	Daily	09:30	11:50

TAKING FRANCE FURTHER

Our extensive network of over 450 destinations easily connects Canada, the United States, Latin America and Asia to or from France, opening the world up to your shipments. For more information on our many routes, visit our website, or contact your local Air Canada Cargo representative.

April 01 Come Visit Us at the CPMA!

The Air Canada Cargo team will be on hand at the upcoming Canadian Produce Marketing Association Convention and Trade Show! The CPMA 2016 will be held in Calgary, Alberta April 13 and 14. Come and visit us at booth 102!
Visit our website any time for information about our AC Cool Chain family of solutions for perishables.

March 31 100% e-AWB: Expanded Webinar

There is still time to sign up for our free webinar about e-AWB on April 1!

• Morning session: 10:30 to 11:30 EST
• Afternoon session: 14:00 to 15:00 EST

We've also added more space due to overwhelming demand. If you were not able to log into the March 29 sessions, please register for a new time.

You can sign up directly by clicking the link and choosing the session that is most convenient for you:

https://attendee.gotowebinar.com/rt/3341978060830073858

Dial-in numbers for the webinar:
Canada (Toll-free): 1-888-816-4438
Canada: +1 (647) 497-9385

Topics covered include an overview of e-AWB, as well as a demonstration on how to create and issue an e-AWB using our e-Booking tool and CPS. Our experts will be on hand to answer questions.

We're dedicated to obtaining 100% e-AWB usage for all domestic shipments within Canada by April 28. Make sure you're ready.

March 30 Important Information About Customs Requirements For Shipments to Turkey - Effective April 1

The Republic of Turkey Ministry of Customs and Trade requires that all shipments tendered to Air Canada Cargo destined to or transiting via Turkey (IST) must be reported down to the House Air Waybill (HAWB) level. This applies to simple master air waybills, consolidation master air waybills and each HAWB, and each consignee.

Non-compliance: Air Canada Cargo will not be able to move shipments until the required information has been prepared.

IMPORTANT: TURKISH REPUBLIC TAX IDENTITY NUMBER (TR IDENTITY NUMBER)

All air waybills destined to or transiting via Turkey must contain the consignee's Turkish Republic Tax Identity Number (TR Identity Number) as well as the HCC (Harmonized Commodity Code).

Turkish Republic Tax Identity Number (TR Identity Number):

• The consignee's Turkish Republic Tax Identity Number (TR Identity Number) is mandatory for all simple master air waybills, consolidation master air waybills and each HAWB and each consignee destined to or via Turkey.
• Each consignee has a single Turkish Republic Tax Identity Number (TR Identity Number); it does not change for each shipment.
• The shipper, forwarder and/or agent are responsible to assign the appropriate Turkish Republic Tax Identity Number (TR Identity Number) to the AWB.
• The Turkish Republic Tax Identity Number (TR Identity Number) MUST be indicated on the source document to avoid fines and delays for both the consignee and the carrier:
• e-AWB - MUST be indicated on the OCI line.
• Paper air waybill (AWB)- MUST be indicated on the "Handling Information" section of the AWB

To avoid fines and delays for both the consignee and the carrier, special precautions must be taken to ensure that all cargo be manifested:

• HCC (Harmonized Commodity Code) - this code is mandatory for each goods description at the MAWB and HAWB level.
• The HCC number consists of a minimum of 6 numerical characters and MUST be indicated on the source document to avoid fines and delays for both the consignee and the carrier
• e-AWB - MUST be indicated on the OSI line
• Paper air waybill (AWB) - MUST be indicated on the "NATURE OF GOODS" section of the AWB.

Non-compliance: Air Canada Cargo will not be able to move shipments until the required information has been provided.

Thank you for your cooperation.

March 29 Air Cargo Security Program: Deadline to Apply: March 31

March 31, 2016 is the deadline to apply to Transport Canada's Air Cargo Security Program for applications to be processed in time for the changes that go into effect October 17, 2016.

If your company's application is NOT processed by October 17, 2016, you can expect:

• Shipping delays as your cargo will require security screening
• Additional security screening fees
• No shipments can be sent to the USA

To apply to the Program, obtain more information, and to learn more about what to expect during the application process, please visit the Program's website:

http://www.tc.gc.ca/eng/aviationsecurity/asc-41.htm

Or, please contact the Transport Canada Air Cargo Security Program Support Centre:

Email: aircargo-fretaerien@tc.gc.ca
Toll-Free: 1-866-375-7342

March 24 Year-Round Service to Brisbane Starts June 1

Air Canada Cargo is pleased to announce the start of year-round service to and from Brisbane, Australia - our second Australian destination.

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YVR > BNE NEW!	AC35 Boeing 787-8	Up to 7 flights per week	23:45	07:15 + 1
BNE > YVR NEW!	AC36 Boeing 787-8	Up to 7 flights per week	10:40	07:15
YVR > SYD Ongoing	AC33 Boeing 777-200LR	Daily flights	23:40	08:15 + 1
SYD > YVR Ongoing	AC34 Boeing 77-200LR	Daily flights	10:10	07:30

ROUTE UPDATES: ASIA

• NEW! Introducing service between YYZ-ICN, June 17
• YYZ-NRT, May 1
• YVR-KIX, May 14

STARTING THIS WEEK: YYZ-BCN, March 25

For more information on our many routes, visit our website, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change without notice.

March 23 SHIPPERS TO THE US: DEADLINE TO APPLY TO THE NEW TRANSPORT CANADA AIR CARGO SECURITY PROGRAM IS MARCH 31

When the changes to Transport Canada's Air Cargo Security Program come into effect on October 17, 2016, only cargo that originates from an Account Consignor (and has been screened by an authorized participant in the Air Cargo Security Program to make it secure, like a Regulated Agent) or a Known Consignor will be able to fly into the United States.

The deadline to apply in order for your company to be approved in time for the start of the new program is MARCH 31, 2016, as the application process can take up to 6 months. Applications received after March 31, 2016, will continue to be processed but may not be finalized before the program changes go into effect.

TRANSPORT CANADA WEBINARS

Transport Canada has an English webinar scheduled for March 29, and a French webinar scheduled for March 30, to provide a general overview of the new Program.

Current participants are invited to register for the webinars by using the links below. There is a capacity of 200 participants per webinar, and therefore registration will be first come, first served.

ENGLISH: MARCH 29, 14:00 - 15:00 EST
Register Now

FRENCH: MARCH 30, 14:00 - 15:00 EST
Register Now

Note: To switch the language in the registration screen, click Change time zone and select French from the Language drop down menu, then select Save.

To apply to the new Program, obtain more information, and to learn more about what to expect during the application process, please visit the Program's website:

http://www.tc.gc.ca/eng/aviationsecurity/asc-41.htm

Or, please contact the Transport Canada Air Cargo Security Program Support Centre:

Email: aircargo-fretaerien@tc.gc.ca
Toll-Free: 1-866-375-7342

March 23 Come Meet Us at The Spring Canadian Pet Expo!

The Air Canada Cargo team will be at the Spring Canadian Pet Expo at the International Centre in Mississauga, Ontario from March 25 to 27. We will be answering all your pet shipping questions and drawing for prizes at Booth 286.

If you can't make it to the Pet Expo, you can always learn more on our website.

See you there!

March 22 Join our e-AWB Webinar!

Air Canada Cargo is dedicated to obtaining 100% e-AWB usage for all domestic shipments within Canada by April 28. Make sure you're ready.

WEBINARS

We're pleased to offer you a free e-AWB webinar! Topics covered will include an overview of e-AWB, as well as a demonstration on how to create and issue an e-AWB using our e-Booking tool and CPS. Our experts will be on hand to answer questions. The webinar will be offered at the following times:

MARCH 29 & APRIL 1

Morning session: 10:30 to 11:30 EST
Afternoon session: 14:00 to 15:00 EST

If you would like to register, please send an email to ines.brosig@aircanada.ca and indicate which session and how many participants you would like to join. You will be contacted with the link to the webinar in advance of the session.

March 21 Diamond Winner, Air Cargo Excellence Award

Air Canada Cargo is proud to have been recognized with the Air Cargo Excellence Diamond Award in the carrier, up to 399,999 tonnes category.

The awards were given out at the Air Cargo Excellence Awards gala on Monday, March 14 at the 10th annual World Cargo Symposium in Berlin.

The awards are based on the Air Cargo Excellence Survey which is carried out and published annually by Air Cargo World.

We would like to extend our thanks to our industry partners, valued customers and readers of Air Cargo World for this recognition.

Read more about the awards on Air Cargo World.

March 18 New AC Absolute° Certified Stations

Air Canada Cargo expands its network of AC Absolute° certified locations for active temperature-controlled shipments.

The following Air Canada Cargo locations are now certified to handle AC Absolute°:

• Incheon - Seoul, South Korea (ICN)*
• Hong Kong (HKG)*
• Dubai (DXB)*
• Los Angeles (LAX)

AC Absolute° is now offered at over 40 certified locations throughout our network, spanning China, South Korea, Japan, Australia, Brazil, Chile, Canada, the US, Israel and many more locations throughout Europe. Visit our website for the complete list.

AC Absolute° is Air Canada Cargo's active temperature-controlled solution designed for temperature-sensitive commodities requiring precise temperature conditions. A selection of active temperature-controlled containers is available utilizing dry ice or electric-based technologies to maintain the required temperature range.

As we add more destinations to our global network, we will continue to engage closely with our customers to provide solutions to their temperature-controlled shipping needs.

For more information on AC Absolute°, visit our website, contact your local Air Canada Cargo representative or email cargo.solutions@aircanada.ca.

*Certain types of containers may not be available for shipments to and from select locations. Container availability will be confirmed when the request for booking is made.

March 18 Air Cargo Security Program - New Participant Categories

New and existing participants in Transport Canada's Air Cargo Security Program and other supply chain members are encouraged to apply under the new participant categories:

Known Consignor: Originates air cargo that has been made secure through a screening process applied at the time of packing. If your company is currently a Registered Shipper, you should apply to become a Known Consignor.

Regulated Agent: Screens cargo on behalf of others to make it secure and subsequently stores and/or transports the secure cargo. If your company is currently an Approved Participant, you should apply to become a Regulated Agent.

Certified Agent: Stores, transports and/or accepts cargo that an Air Cargo Security Program participant has screened and made secure. If your company transports, stores or accepts air cargo (i.e.: ground transportation company, warehousing facility, etc.), you should apply to become a Certified Agent.

Account Consignor: Originates cargo and has it screened by an authorized participant in the Air Cargo Security Program to make it secure.

Authorized Account Administrator: Directs the movement of secure cargo without coming into contact with it (i.e.: provides logistics services without screening, storing, transporting or tendering secure cargo).

DEADLINE TO APPLY: MARCH 31

Remember that your company must submit its application by MARCH 31. While the program officially starts October 17, the application process can take up to 6 months. Applications received after March 31 will continue to be processed but may not be finalized before the program changes go into effect.

Sign up for the Transport Canada webinar on March 21 (15:00 to 16:00 EST) for more information about the participant categories and what to expect during the application process.

March 17 150 Flights To and From Europe Every Week

Air Canada Cargo has a vast network serving over 450 cities around the world with over 100 weekly widebody flights to and from our European hubs: Frankfurt (FRA), London (LHR) and Paris (CDG).

FRANKFURT (FRA) - 28 flights per week

• Daily to/from Calgary (YYC)
• Twice daily to/from Toronto (YYZ)
• Daily to/from Montreal (YUL)

LONDON (LHR) - 60 flights per week

• Daily to/from Vancouver (YVR)
• Daily to/from Calgary (YYC)
• Four times daily to/from Toronto (YYZ)
• Daily to/from Ottawa (YOW)
• Daily to/from Montreal (YUL)
• 4 flights a week to/from Halifax (YHZ)

PARIS (CDG) - 14 flights per week

• Daily to/from Toronto (YYZ)
• Daily to/from Montreal (YUL)

50 MORE FLIGHTS!

In addition to our hubs, we also serve Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Dublin (DUB), Geneva (GVA), Istanbul (IST), Munich (MUC), Tel Aviv (TLV) and Zurich (ZRH), for a total of 50 more flights per week.

MORE TO COME!

NEW: year-round service to Lyon (LYS) begins in June. Also coming in 2016, new service to London Gatwick (LGW), Prague (PRG), Budapest (BUD), Warsaw (WAW) and Glasgow (GLA).

SERVICE RESUMES: Barcelona (BCN), Rome (FCO), Athens (ATH), Venice (VCE), Lisbon (LIS), Nice (NCE), Milan (MXP), Edinburgh (EDI), Madrid (MAD) and Manchester (MAN).

For more information on our European routes, contact your local Air Canada Cargo representative.

March 17 100% e-AWB Usage in Canada: Testimonials

We've been busy working with customers across Canada to help them switch to e-AWB by April 28; the results are overwhelmingly positive. Here's what some of you are saying:

• No more multipart forms or printing multiple copies of air waybills. No more missing AWB's on invoice statements!
• We no longer see errors on booking and routing details of tendered cargo.
• Switching to e-AWB is beneficial to any business, as it results in less non-productive time by support departments. We're also seeing the added benefit of automated carrier updated being populated directly into our CRM.

MAKE SURE YOU'RE READY!

Starting April 28, domestic shipments within Canada must be tendered with an electronic air waybill (e-AWB). A fee of $18 will be applied to non-e-AWB domestic shipments tendered in Canada.

If you have any questions about e-AWB or how to transition, please visit our website or contact your local Air Canada Cargo representative.

March 11 e-AWB: Preferred in Key Cities in 2016

Electronic air waybill (e-AWB) will become the preferred method of shipping cargo at the following international stations:

• Hong Kong (HKG) - effective June 1
• Montreal (YUL) - effective June 1
• Toronto (YYZ) - effective June 1
• Vancouver (YVR) - effective June 1
• New York, JFK (JFK) - effective July 1
• Dallas (DFW) - effective July 1
• Chicago (ORD) - effective August 1
• Los Angeles (LAX) - effective August 1
• Miami (MIA) - effective September 1
• Atlanta (ATL) - effective September 1
• Geneva (GVA) - effective October 1

There's still time to make sure your company and shipments are ready:

• Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
• Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP (FWB) messages or via web tool. This covers the front side of a traditional paper AWB.

The e-AWB enables you to tender your shipments without a paper AWB, saving on time and resources. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's e-Booking tool is e-AWB compatible and makes online booking an easy proposition.

FIND OUT MORE

To learn more about e-AWB, our e-Booking tool or any of our other e-services, visit our website, or contact your local Air Canada Cargo representative.

March 11 Our Service to Rome is Back!

We're pleased to announce the resumption of direct cargo service to and from Rome (FCO).

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > FCO Started	Boeing 767-300ER / A330-300	Up to 7 flights per week	18:05	08:25
FCO > YYZ Started	Boeing 767-300ER / A330-300	Up to 7 flights per week	10:05	12:45
YUL > FCO As of March 24	Boeing 767-300ER	Up to 7 flights per week	20:50	10:45
FCO > YUL As of March 25	Boeing 767-300ER	Up to 7 flights per week	12:25	15:30

Book shipments online using our e-Booking tool today. Visit our website for details or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change.

March 9 March 31: Deadline for Applying to the New Air Cargo Security Program

Last fall, Transport Canada's Air Cargo Security Program launched a new application process in support of regulatory enhancements passed earlier in the year. Canada's air cargo industry will have more options to determine where within the supply chain cargo can be screened to secure it for air transport.

Any business wishing to accept, store, transport or screen secure air cargo must submit its application by MARCH 31. While the program officially starts October 17, the application process can take up to 6 months. Applications received after March 31 will continue to be processed but may not be finalized before the program changes go into effect.

While participation in the Air Cargo Security Program is voluntary, failure to apply under one of the new participant categories will result in delays and fees associated with screening cargo.

INFORMATIONAL WEBINARS

In partnership with Transport Canada, Air Canada Cargo has arranged for free, informational webinars about the changes to help guide our customers through the process. We invite you to review the list of webinars offered below, and register for the one that suits your schedule:

March 15, 2016

• 13:30 to 14:30 EST
• Register Now

March 21, 2016

• 15:00 to 16:00 EST
•   Register Now

If you cannot attend one of these webinars and would like to obtain more information about the participant categories and what to expect during the application process, please visit the program's website:

http://www.tc.gc.ca/eng/aviationsecurity/asc-41.htm

Please contact the Air Cargo Security Program Support Centre for additional information or assistance with the application process:

Email: aircargo-fretaerien@tc.gc.ca
Toll-free: 1-866-375-7342

March 8 100% e-AWB in Canada: Fee Applies as of April 28

As someone who does business with Air Canada Cargo, we want to inform you that we are migrating to 100% e-AWB usage domestically by April 28.

WHAT DOES THIS MEAN FOR YOU?
Starting April 28, domestic shipments within Canada must be tendered with an electronic air waybill (e-AWB). A fee of $18 will be applied to non-e-AWB domestic shipments tendered in Canada.

WHAT CAN YOU DO?
If your company is not already set-up to generate electronic air waybills, there are two options to do so: the Air Canada Cargo e-Booking tool and Cargo Portal Services (CPS). If you have not already registered for either service, you can do so today:

Register for e-Booking
Register for CPS

The e-AWB is the first and most important step in shifting our industry towards e-freight and reducing our reliance on paper documentation.
If you have any questions about e-AWB or how you can transition to e-AWB for all domestic shipments within Canada, please visit our website or contact your local Air Canada Cargo representative.

March 4 Air Canada Cargo Moves To a Simplified Rate Structure in Select Regions

Effective April 1, 2016, Air Canada Cargo will introduce a simplified rate structure for its customers in the United Kingdom, Ireland, Europe, the Middle East, Israel, India and Africa. Rates will be converted to this new structure and will apply to all shipments from these regions.

The simplified rates will include amounts previously charged for fuel and security and will apply to all shipping solutions, including all our specialized solutions like AC Cool Chain, AC DGR and AC Live.

"In moving to a simple fee structure, we are responding, not only to feedback from our customers, but also to the current market environment. In 2015, Air Canada Cargo introduced simplified rates in the Americas, a move that was well received by customers," says Mark Olney, General Manager for the region.

Air Canada Cargo customers in the above mentioned regions will receive their new rates in the coming weeks.

Should you have any questions regarding this new rate structure, contact your local Air Canada Cargo representative.

February 26 Spotlight on Dublin

Air Canada Cargo can ship your freight to over 400 cities around the world. Here is a closer look at Dublin.

DUBLIN

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > DUB	Boeing 767-300ER	2*.4.6.	20:55	08:25
DUB > YYZ	Boeing 767-300ER	3*.5.7	10:05	12:45

*Starts the beginning of March

Our Dublin service has just resumed and will increase in frequency in the coming months.

The Toronto hub makes it easy to connect shipments from Dublin to almost anywhere in our global network. The Toronto hub is also fed from a vast network, making shipping to Dublin from anywhere in the Americas or Asia fast and convenient.

Book shipments online using our e-Booking tool today, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change.

February 26 100% e-AWB: 10 Weeks to Go!

Air Canada Cargo is dedicated to obtaining 100% e-AWB usage for all domestic shipments within Canada by April 28. Make sure you're ready.

LAST MINUTE SHIPMENTS

You can generate an e-AWB by using the e-Booking tool on our website, or when you book on Cargo Portal Services. You can log into these services from any computer, any time.

If you haven't already, you can register for an e-Booking account today.

If you have any questions about our mission to make e-AWB the only method in Canada, visit our website or contact your local Air Canada Cargo representative.

February 25 New Lithium Battery Regulations

On February 22, the ICAO Council adopted the recommendation of the ICAO Air Navigation Commission (ANC) that lithium ion batteries, UN 3480, Packing Instruction 965 only, be forbidden, on an interim basis, as cargo on passenger aircraft.

EFFECTIVE APRIL 1, 2016

As a result, all packages prepared in accordance with Section IA, IB or II of Packing Instruction 965 will be forbidden for carriage on passenger aircraft starting April 1, 2016.

To comply with the international dangerous goods regulations, Air Canada will no longer accept consignments containing lithium ion batteries, UN 3480, for transport as cargo as of April 1. This restriction will remain in place until such time as the regulations are changed to permit such transport on passenger aircraft.

Please note that the prohibition does not apply to lithium ion batteries packed with equipment or lithium ion batteries contained in equipment, UN 3481, Packing Instruction 966 and Packing Instruction 967 respectively.

A further addendum to the IATA Dangerous Goods Regulations will be issued shortly to align with the issuance of Addendum 4 to the ICAO Technical Instructions for the Safe Transport of Dangerous Goods.

Air Canada Cargo will continue to keep you updated about any developments.

February 19 California and Nevada Added Capacity

Air Canada Cargo has increased widebody capacity to and from the western United States with larger aircraft servicing Los Angeles (LAX), San Francisco (SFO) and Las Vegas (LAS).

LAX

ROUTE	FLIGHT	AIRCRAFT	DEPARTURE	ARRIVAL	FREQUENCY
YYZ > LAX	AC791	Boeing 787-9 Dreamliner	08:00	10:15	Daily
LAX > YYZ	AC792	Boeing 787-9	11:45	19:20	Daily
YVR > LAX	RV1878	Boeing 767-300ER	08:50	11:40	Daily
LAX > YVR	RV1881	Boeing 767-300ER	12:55	15:50	Daily

LAS

ROUTE	FLIGHT	AIRCRAFT	DEPARTURE	ARRIVAL	FREQUENCY
YVR > LAS	RV1832	Boeing 767-300ER	09:20	12:40	1..4567
LAS > YVR	RV1833	Boeing 767-300ER	13:25	16:21	1..4567
YYZ > LAS	RV1851 / RV1853	Boeing 767-300ER	09:10 / 20:10	11:10 / 22:12	Daily / Daily
LAS > YYZ	RV1852 / RV1854	Boeing 767-300ER	12:25 / 23:55	19:39 / 07:05	Daily / Daily
YUL > LAS	RV1855	Boeing 767-300ER	07:40	10:25	Daily
LAS > YUL	RV1856	Boeing 767-300ER	11:40	19:20	Daily

SFO

ROUTE	FLIGHT	AIRCRAFT	DEPARTURE	ARRIVAL	FREQUENCY
YYZ > SFO	AC757	Boeing 767-300ER	10:20	12:50	Daily
SFO > YYZ	AC756	Boeing 767-300ER	14:05	22:00	Daily

ADDITIONAL ROUTES

We also offer overnight connections for widebody cargo between Denver (DEN), Salt Lake City (SLC), Phoenix (PHX), Tucson (TUS), Nogales (OLS), El Paso (ELP), and San Diego (SAN) and our widebody flights.
Book online today with our e-Booking tool, or contact your local Air Canada Cargo representative to find out more about our service on any of these routes.
* Flights and aircraft are subject to change without notice

February 17 100% e-AWB: 11 Weeks to Go!

Air Canada Cargo is dedicated to being 100% e-AWB for all shipments within Canada by April 28. Make sure you're ready.

CARBON FOOTPRINT REDUCTION

If every one of Air Canada Cargo's Canadian domestic shipments from 2015 had been booked with an e-AWB, we would have conserved more than 185 trees worth of non-recyclable carbon paper.

Help reduce your carbon footprint by using e-AWB today and every day.

If you have any questions about our mission to make e-AWB the only method in Canada, visit our website or contact your local Air Canada Cargo representative.

February 12 Spotlight on Delhi

Air Canada Cargo can ship your freight to over 400 cities around the world. Here is a closer look at Delhi.

Delhi

ROUTE	AIRCRAFT	FREQUENCY	DEPART	ARRIVE
YYZ > DEL	Boeing 787-9 Dreamliner	1.3.5.7	20:35	20:55 +1 day
DEL > YYZ	Boeing 787-9 Dreamliner	2.3.5.7	00:45	05:00

Our Toronto hub makes it easy to connect shipments from Delhi to almost anywhere in our global network. The Toronto hub is also fed from a vast network, making shipping to Delhi from anywhere in the Americas fast and convenient.

Book shipments online using our e-Booking tool today, or contact your local Air Canada Cargo representative.

Aircraft and schedule are subject to change.

February 10 100% e-AWB: 12 Weeks to Go!

Air Canada Cargo is dedicated to being 100% e-AWB for all shipments within Canada by April 28. Make sure you're ready.

CARGO PORTAL SERVICES

Are you a CPS user? By selecting the option to create the master air waybill, a new screen will open with your shipment details and the extra fields needed for an e-AWB for easy transmission to Air Canada Cargo.

Visit the CPS website to learn more.

If you have any questions about our mission to make e-AWB the only method in Canada, visit our website or contact your local Air Canada Cargo representative.

February 10 New Location in Regina For Air Canada Cargo

As of February 19, our operations in Regina are moving to a new location.

#400 - 3010 Tutor Drive
Regina, Saskatchewan
S4W 0R7

Our brand new facility offers:

• Easy access
• Ample parking
• New customer service lobby
• Handling of large and heavy freight
• A larger ground-level overhead door
• Bonded warehouse

Our contact information will remain the same:

Telephone: 1-800-387-4865
Open daily: 07:00 - 18:00

Driving directions: Enter the airport on Regina Ave and take the first left (south bound) onto Tutor drive. We are less than 1km away from the terminal.

We look forward to serving you at our new location!

February 05 100% e-AWB: 13 Weeks To Go!

Air Canada Cargo is dedicated to being 100% e-AWB for all shipments within Canada by April 28. Make sure you're ready.

INCREASED ACCURACY

Did you know that with an e-AWB, weight discrepancies when tendering can be corrected without needing a new HAWB or MAWB? e-AWB increases accuracy by eliminating the need to re-key information, reducing errors.

Get started with e-AWB here on our website.

If you have any questions about our mission to make e-AWB the only method in Canada contact your local Air Canada Cargo representative.

February 04 Come See Us at Cargo Logistics Canada!

Air Canada Cargo is proud to sponsor the 3rd Cargo Logistics Canada Expo + Conference (CLC), to be held in Montreal, QC, February 17-18, 2016 at the Palais de Congres.

"We are very pleased to be a partner in this event," says Matthieu Casey, Cargo General Sales Manager, Canada. "This is an important meeting for supply chain professionals where we can address trends, innovations and have the types of conversations that will help propel our industry forward."

Look for the Air Canada Cargo team at booth 813 during the expo. We look forward to meeting with our supply chain partners to answer questions and showcase our air cargo solutions and expanding network.

To find out more, visit Cargo Logistics Canada.

Download our Cargo Logistics brochure and presentation package.

January 29 100% e-AWB: 14 Weeks to Go!

Are you registered for e-Booking?

Available to our customers directly on aircanadacargo.com, our e-Booking tool makes switching to e-AWB simple and fast.

e-Booking allows you to accept the terms of the e-AWB domestic agreement and generate an e-AWB in one easy step.

To get started with e-Booking, all you need to do is apply. Activation is quick and you'll have the ability to book general or specialized shipments online, create an e-AWB and manage your shipments at a glance.

If you have any questions about e-Booking or about our plans to have all shipments within Canada 100% e-AWB by April 28, visit our website or contact your local Air Canada Cargo representative.

January 29 Reinstated: Declaration for US-Bound Shipments

The United States Transport Security Administration has reinstated the following. The action required below applies as of 00:01 EST Friday, January 29, 2016, to all shipments destined to the United States.

All shipments destined to the United States must be tendered with a written declaration stating that the shipper has reviewed all available documentation and has determined that none of the cargo being offered in this consignment or consolidation has originated in, transferred from, or transited through any point in Somalia, Syria, Yemen or Egypt, as per the current embargo. See below for proper phrasing: 

"Name of entity" has reviewed all available documentation and has determined that none of the cargo being offered in this consignment or consolidation has originated in, transferred from, or transited through any point in Somalia, Syria, Yemen, or Egypt.

There are three ways to include the statement:

1 - For shipments tendered as an e-AWB, the statement is to be added in the OSI – Other Service Information or the SSR- Special Service Request fields.

2 - On a paper air waybill, the statement must be included in a field that will be printed on the air waybill, such as the Handling Information or Nature and Quantity of Goods fields.

3 - The statement can be contained on a separate document with reference to the air waybill number.

Please contact your local Air Canada Cargo representative if you have any questions. We thank you for your cooperation.

January 21 100% Domestic e-AWB in 2016

Air Canada Cargo, along with our industry partners, are leading the way in making a difference in air freight. Our goal: that from April 28 on, all shipments within Canada are booked with an e-AWB.

The electronic air waybill is the first and most important step in shifting our industry towards e-freight. Tools, such as e-Booking and CPS are already available to facilitate the transition to e-AWB.

We'll be tracking our progress each week, so join us and our industry partners in helping us reach this key milestone.

15 WEEKS TO GO

In the meantime, please visit our website to learn more about e-AWB, or speak to your local Air Canada Cargo representative.

January 11 Changes to Ground Handling Charges
Effective February 11

Please be advised of the following changes for select ground handling fees for shipments originating in Canada, the United States, South America, and Mexico.

IMPORT TERMINATION FEE

REGION	CODE	DESCRIPTION	CHANGE FOR 2016
Canada	CD	Shipments removed in bond; preparation of shipments for Customs clearance	From $50 to $60 CAD
USA	CD	Shipments removed in bond; preparation of shipments for Customs clearance	From $40 to $50 USD
South America & Mexico	CD	Shipments removed in bond; preparation of shipments for Customs clearance	New charge of $50 USD

DANGEROUS GOODS CHARGES

REGION	CODE	DESCRIPTION	CHANGE FOR 2016
Canada	MU	Excepted quantity of radioactive materials	From $30 to $35 CAD per AWB
Canada	MU	Excepted quantity of dangerous goods	From $30 to $35 CAD per AWB
Canada	RA	Charge for shipments of restricted dangerous goods per UN/ID number	From $65 to $75 CAD
Canada	RA	Additional fee for multiple entries of the same UN/ID number	From $65 to $75 CAD
Canada	RA	Maximum charge per shipment	From $200 to $225 CAD
USA	RA	Charge for shipments of restricted dangerous goods per UN/ID number	From $70 to $85 USD
USA	RA	Additional fee for multiple entries of the same UN/ID number	From $70 to $85 USD
USA	RA	Maximum charge per shipment	$255 USD
South America & Mexico	RA	Charge for shipments of restricted dangerous goods per UN/ID number	$85 USD
South America & Mexico	RA	Additional fee for multiple entries of the same UN/ID number	$85 USD
South America & Mexico	RA	Maximum charge per shipment	$255 USD

STORAGE CHARGE (US)

REGION	CODE	DESCRIPTION	CHANGE FOR 2016
USA (ORD, MIA, LGA stations only)	SR	Storage for regular shipments	Now $0.14/kg, minimum $40. Charge begins after 72 hours

VALUABLES CHARGE (US, South America, Mexico)

REGION	CODE	DESCRIPTION	CHANGE FOR 2016
USA	VL	Valuables charge	From $40 to $50 USD
South America & Mexico	VL	Valuables charge	New charge of $50 USD

NEW CHECK FEE FOR LITHIUM ION/METAL BATTERIES

REGION	CODE	DESCRIPTION	FEE
Canada	FK-I	Check fee for lithium ion batteries (ELI)	$30 CAD
Canada	FK-M	Check fee for lithium metal batteries (ELM)	$30 CAD
USA	FK-I	Check fee for lithium ion batteries (ELI)	$25 USD
USA	FK-M	Check fee for lithium metal batteries (ELM)	$25 USD
South America & Mexico	FK-I	Check fee for lithium ion batteries (ELI)	$25 USD
South America & Mexico	FK-M	Check fee for lithium metal batteries (ELM)	$25 USD

NEW DRY ICE CHARGE (South America & Mexico)

REGION	CODE	DESCRIPTION	FEE
South America & Mexico	WA	Dry ice-vulnerable cargo	New charge $25 USD

FIND OUT MORE

For a complete list of ground handling charges by region, refer to our website. If you have any questions regarding these fee changes, contact our call centre for Canada at 1-800-387-4865 or your local Air Canada Cargo representative.

January 7 Coming Up In 2016

Air Canada Cargo is taking 2016 further! New destinations, increased service and new widebody aircraft mean more capacity and more opportunities for the new year.

NEW DESTINATIONS

In 2016, Air Canada Cargo is adding 8 new international destinations, including our first to Africa, making Air Canada one of only a few carriers flying to 6 continents.

Year-round service to:

• Brisbane (June 1)
• Lyon (June 16)

Seasonal service to:

• London, Gatwick (May 19)
• Prague (May 29)
• Casablanca (June 3)
• Budapest (June 10)
• Glasgow (June 13)
• Warsaw (June 16)

MORE SERVICE ON KEY ROUTES

We're boosting service to key destinations with new routes or additional flights:

• Vancouver - London (Additional flight daily as of June 1)
• Vancouver - Dublin (New! June 10)
• Toronto - Seoul (New! June 17)

FLEET EXPANSION

New widebody aircraft continue to enter our growing fleet in 2016:

• Ten 787-9 Boeing Dreamliner aircraft
• Two 777-300ER
• Two 767-300ER

And that's just the beginning. Stay tuned for more initiatives and announcements as 2016 unfolds. Happy New Year!

January 5 Fee for Dangerous Goods Transiting Through Frankfurt by Truck

Effective February 2, 2016, the ADR form completion fee for dangerous good shipments transported by truck from Frankfurt will increase from 10 EUR to CAD 25.00 for shipments originating in Canada, or USD 25.00 originating elsewhere. The fee will be applied at the origin station when applicable.

Should you have any questions about this rate increase, please contact your local Air Canada Cargo representative.

2015

December 22 Holiday Closures and Hours of Operation for Air Canada Cargo Stations. 

Stations not listed are operating as usual during the holidays. However, for smaller stations not included on this list, it is a good idea to communicate with the station to confirm holiday hours.

Station	Holiday Closures (freight cannot be tendered or retrieved)	Holiday Hours of Operation
US AND INTERNATIONAL STATIONS
ATL	Customs closed on Dec. 25, Jan. 1
AZS	Closed Dec. 25, Jan. 1	Dec. 24, 31 : Inbound services close at 12:00
BDA	Closed Dec. 25, Jan. 1
BOS	Closed Dec. 25, Jan. 1
CMH	Closed Dec. 25, Jan. 1
DFW	Closed Dec. 25, Jan. 1
DTW	Closed Dec. 25, Jan. 1
FLL	Closed Dec. 25, Jan. 01
FRA		Dec. 24, 31: 06:00 - 20:00
HND		Open daily 07:00 - 22:00
IAH	Closed Dec. 25, Jan. 01
IAD	Closed Dec. 25, Jan. 01
LGA	Closed Dec. 25, Jan. 01
LAX	Closed Dec. 25, Jan. 01
MCO	Closed Dec. 25, Jan. 01
MIA	closed December 25, January 1
NAS	closed December 25, 26, 27, 28, and January 1	Dec. 31: 09:00 - 12:00
KIN EXPORT		December 25, 26: Inbound services only from 11:00 to 16:00
KIN IMPORT		December 25, 26, January 1: Inbound services only from 11:00 to 16:00
KIN IMPORT		December 31: 8:30 - 15:00
NRT		Open daily 07:00 - 22:00
ORD	Closed Dec. 25, Jan. 01
PUJ	Closed Dec. 25, Jan. 1	Dec. 24, 31 : Inbound services close at 12:00
POP	Closed Dec. 25, Jan. 1	Dec. 24, 31 : Inbound services close at 12:00
PHL	Closed Dec. 25, Jan. 01
PIT	Closed Dec. 25, Jan. 01
SEA	Closed Jan. 01
SFO	Closed Dec. 25, Jan. 01	Dec. 24, 31 open 08:00-14:00
SYD		Dec. 25, 26, Jan. 01 05:00-15:00
CANADIAN STATIONS
YEG		Dec. 25, 26, 27, 28 Jan. 1 06:00-23:59
YOW		Dec. 25, 26, 31 Jan. 1 09:00-17:00
YQB	Closed Dec. 25, 26, 27, 28, Jan. 01
YWG		Dec. 24, 25, Jan. 1 06:00-18:00. Security screening not available. Dec. 26 06:00-18:00 Security screening available.
JFK	Closed Dec. 25, Jan. 01
LAS	Closed Dec. 25, Jan. 01
SAN	Closed Dec. 25, Jan. 01
PHX	Closed Dec. 25, Jan. 01

December 22 Fee for dangerous goods that are not accepted comes into effect January 1, 2016

Safety is Air Canada’s top priority. Air Canada Cargo also prides itself in its expert handling of dangerous goods in compliance with regulatory requirements.

To maintain our standard of excellence with regards to the handling of dangerous goods and our commitment to safety, it is critical that all dangerous goods shipments be properly identified, classified, packed, marked, labelled, documented and be in condition for transport in accordance with the international dangerous goods regulations when tendered to Air Canada Cargo.

Effective January 1, 2016, Air Canada Cargo will charge a non-acceptance fee of $40 for all dangerous goods shipments tendered in Canada and the United States that do not pass the acceptance checklist, due to errors or omissions on the package(s) or documentation.

The fee will be charged and added to the air waybill when the unaccepted shipment is corrected and tendered again to Air Canada Cargo. This fee will be in addition to the regular dangerous goods acceptance fee.

We appreciate your cooperation in this matter and look forward to serving you soon. Please contact your local Air Canada Cargo representative if you have any questions

December 8 Shipping Small Vehicles Powered by Lithium Batteries

Safety is Air Canada’s number one priority. Air Canada no longer accepts small lithium-battery powered vehicles as checked or carry-on baggage given the potential safety risks associated with the size of the batteries that power them, which are classified as dangerous goods.

Small lithium battery-powered vehicles are commonly referred to as hoverboards, electric skateboards, airwheels, mini-segways and balance wheels.

UPDATE: Effective December 18, 2015, Air Canada Cargo will only accept these types of vehicles which are brand new, in the original manufacturers packaging that has not been opened or tampered with. If you are planning to travel with one of these vehicles, Air Canada Cargo may be able to help. Please contact our call center in Canada at 1-800-387-4865 or a local Air Canada Cargo representative in advance of your flight for more information on the very rigorous requirements for dangerous goods packaging, documentation and other requirements to ensure the safe shipment of your vehicle. Our experts can assist you in finding a solution and navigating the various booking, security and regulatory procedures. Certain restrictions may apply.

November 24 Have You Gone Digital?

Join hundreds of Air Canada Cargo customers who have gone digital and are using our new e-Booking tool.

e-BOOKING MAKES e-AWB EASY!

e-Booking is a simple tool for managing and booking shipments online directly from our website. Book general cargo or specialized solutions like AC Secure and AC DGR to anywhere in our network, complete with an electronic air waybill.

What's more, if your company has not signed the Air Canada Cargo Domestic e-AWB agreement, save a step! Companies that register for e-Booking automatically consent to the terms of the agreement, and can immediately proceed in creating air waybills on the e-Booking tool.

READY TO SIGN UP?

If your company has an Air Canada Cargo account, a representative from your company can register for e-Booking any time.

Don't have an Air Canada Cargo account? Apply today.

WANT TO LEARN MORE?

To find out more information about our e-Booking tool speak to your local Air Canada Cargo representative.

November 9 e-AWB: Preferred Method In Key Cities In 2016

We are pleased to inform you that we are switching over to electronic air waybill (e-AWB) as the preferred means of shipping cargo to all destinations by using the e-AWB Single Process at the following international stations:

• Amsterdam (AMS) - effective January 1
• Paris (CDG) - effective February 1
• Frankfurt (FRA) - effective February 1
• London (LHR) - effective March 1
• Zurich (ZRH) - effective March 1
• Milan (MXP) - effective March 1
• Dubai (DXB) - effective March 1

The e-AWB Single Process will enable you to tender your shipments without paper AWB. For destinations where a paper AWB might be required due to regulatory, operational, or other reasons, we will print the paper AWB for you, based on the air waybill data transmitted.

As we work towards our goal of moving away from paper air waybills, we encourage you, our customer, to take the necessary steps to join us in this effort that will result in multiple benefits for everyone involved in the air freight industry.

e-AWB: 2 EASY STEPS

1. Join the IATA Multilateral e-AWB Agreement. This agreement covers the terms and conditions found on the reverse side of traditional paper AWBs. See the IATA website for details.
2. Transmit air waybill data before cargo acceptance at the terminal. Data can be delivered using IATA's EDI Cargo IMP (FWB) messages or via web tool. This covers the front side of a traditional paper AWB.

e-BOOKING: A SIMPLE SOLUTION

Air Canada Cargo's new e-Booking tool is e-AWB compatible and makes online booking of cargo an easy proposition.

FIND OUT MORE

To learn more about e-AWB, our e-Booking tool or any of our other e-services, visit those areas of our website, or contact your local Air Canada Cargo representative.

October 22 We`ve Got Europe Year Round

Air Canada Cargo has service to and from 13 European cities all year round, including daily flights to London, Paris, Frankfurt and Munich

TO EUROPE

ROUTE	AIRCRAFT	DEPART	ARRIVE	FREQUENCY
YYZ – AMS	Boeing 767-300ER	20:25	21:55 10:35	.23.5.7
YYZ – BCN	Boeing 767-300ER	21:10	10:55	.2..5.7 Ends January
YUL – BRU	A333	20:10	09:00	1.34567
YUL – CDG	Boeing 777-300ER	20:10	08:45	Daily
YYZ – CDG	Boeing 787-8	20:40	09:50	Daily
YYZ – CPH	Boeing 767-300ER	21:05	10:45	.2.4.67
YYZ – DUB	Boeing 767-300ER	20:55	08:25	.2.4.6.
YUL - FCO	Boeing 767-300ER	20:50	11:10	.2.4.6. Ends January
YYZ – FCO	Boeing 767-300ER	20:10	11:05	.3.5.. Ends January
YUL – FRA	A333	17:20	06:30	Daily
YYZ – FRA	Boeing 777-300ER	17:00	06:30	Daily
YYZ – FRA	A333	21:25	11:10	Daily
YYC – FRA	A333	17:25	11:05	Daily
YUL – GVA	A333	20:55	10:05	.2.4567
YYZ – IST	Boeing 767-300ER	16:35	10:25	1.3.5..
YHZ – LHR	Boeing 767-300ER	23:25	09:15	12.4.6.
YYT – LHR	A319	01:40	09:15	1..4.6.
YUL – LHR	A333	20:00	07:30	Daily
YOW – LHR	Boeing 767-300ER	21:50	09:35	Daily
YYZ – LHR	Boeing 777-300ER	20:35	08:25	Daily
YYZ – LHR	Boeing 767-300ER	18:25	06:25	Daily
YYZ – LHR	Boeing 787-8	23:55	11:15	Daily
YYZ – LHR	Boeing 767-300ER	08:25	20:30	Daily
YYC – LHR	Boeing 767-300ER	18:00	10:10	Daily
YVR – LHR	Boeing 777-300ER	17:55	11:15	Daily
YYZ – MUC	A333	20:10	10:00	Daily
YYZ – TLV	Boeing 787-8	17:00	10:15	...4567
YYZ – ZRH	Boeing 767-300ER	16:40	06:25	1.34.67

TO EUROPE

ROUTE	AIRCRAFT	DEPART	ARRIVE	FREQUENCY
AMS – YYZ	Boeing 767-300ER	12:05	15:40	1.34.6.
BCN – YYZ	Boeing 767-300ER	12:30	15:40	1.3..6. Ends January
BRU – YUL	A333	10:30	13:25	12.4567
CDG – YUL	Boeing 777-300ER	13:05	15:40	Daily
CDG – YYZ	Boeing 787-8	11:30	14:50	Daily
CPH – YYZ	Boeing 767-300ER	12:15	15:55	1.3.5.7
DUB – YYZ	Boeing 767-300ER	10:05	12:35	..3.5.7
FCO – YUL	Boeing 767-300ER	12:40	16:15	..3.5.7 Ends January
FCO – YYZ	Boeing 767-300ER	11:35	16:40	.2.4.6. Ends January
FRA – YUL	A333	13:30	16:45	Daily
FRA – YYZ	Boeing 777-300ER	10:00	13:35	Daily
FRA – YYZ	A333	17:10	19:50	Daily
FRA - YYC	A333	10:30	13:20	Daily
GVA – YUL	A333	11:50	15:10	1.3.567
IST – YYZ	Boeing 767-300ER	11:00	16:20	.2.4.6.
LHR – YHZ	Boeing 767-300ER	11:10	15:05	Daily
LHR – YYT	A319	11:10	13:25	1..4.6.
LHR – YUL	A333	13:00	16:30	Daily
LHR – YOW	Boeing 767-300ER	12:05	15:55	Daily
LHR – YYZ	Boeing 777-300ER	12:00	15:50	Daily
LHR – YYZ	Boeing 767-300ER	18:00	22:20	Daily
LHR – YYZ	Boeing 787-8	15:00	19:00	Daily
LHR – YYZ	Boeing 767-300ER	09:00	13:20	Daily
LHR – YYC	Boeing 767-300ER	13:30	15:55	Daily
LHR – YVR	Boeing 777-300ER	14:25	17:00	Daily
MUC – YYZ	A333	11:50	16:05	Daily
TLV – YYZ	Boeing 787-8	10:55	16:55	1...567
ZRH – YYZ	Boeing 767-300ER	09:25	13:40	12.45.7

NETWORK STRENGTH
Take advantage of easy connections to and from anywhere in Canada, the US, Latin America and Asia, thanks to our global network of over 300 cities, served with our interline partnerships and trucking services that connect more than 70 European cities.

NETWORK GROWTH
Our European reach is expanding, with service to six new European cities starting in spring 2016, including year-round service to Lyon and seasonal service to Budapest, Gatwick, Glasgow, Prague and Warsaw.

BOOK TODAY
You can book online directly using our new e-Booking tool, or by calling your local Air Canada Cargo representative.
* All flights are subject to change without notice

October 15 Booking Active Temperature Controlled Containers Just Got Easier

Last year, we introduced a simplified pricing for our AC Absolute° solution, and we hinted that more enhancements were coming.

We're pleased to announce that requests for AC Absolute° bookings can now be made online via a dedicated link on our new e-Booking tool.

JUST A CLICK AWAY

Once logged into the e-Booking tool, you can enter the specific requirements for leasing active containers (container type, size, quantity, set temperature, etc.) and the desired dates for the transportation of your shipment on a simple form.

After you submit a request, you will receive a message summarizing your order. You'll receive a final booking confirmation once the container is ordered and space is secured on the chosen flight.

TAKING YOUR BUSINESS FURTHER

This new function is part of a set of process enhancements we've introduced to AC Absolute°. Here's what you can continue to expect when choosing AC Absolute° and Air Canada Cargo:

• Simplified and competitive leasing rates for Envirotainer and CSafe containers
• Easy-to-read decision charts to help you determine when to order, which fees apply and when
• Expedited tarmac times
• Dedicated staff trained in quality handling of AC Absolute° shipments
• Full compliance with IATA regulations
• Growing network of AC Absolute° certified locations

We remain focused and dedicated to improving your customer experience for these highly specialized temperature-controlled shipments. You may also continue to reserve AC Absolute° shipments by calling your local Air Canada Cargo representative or call centre.

ABOUT e-BOOKING

e-Booking is an easy-to-use booking and management system for Air Canada Cargo customers. Get a confirmed booking, see all your shipments, and create electronic air waybills in just a few steps. Visit our website to learn more about e-Booking.

October 5 Air Canada Cargo Makes AZ Shipping EZ

In addition to the daily direct service between Phoenix and Toronto, Air Canada Cargo offers wide-body cargo service to and from the cities of Tucson and Nogales, Arizona as well.

With the city of Tucson developing into a new technological hub, and the city of Nogales becoming a key cross-border trading region with Mexico, there's no better time for Air Canada Cargo's simple and convenient service, connecting Arizona to our global network.

TAKING CARGO FURTHER

With Arizona representing just three cities in our more than 300 destination global network, Air Canada Cargo can take your cargo further than you may believe.

Book your cargo to or from anywhere in our network by using our new e-Booking tool, download our new iOS application in the App Store, or speak to your local Air Canada Cargo representative - Air Canada Cargo is everywhere you need us to be.

September 23 New Improved Invoicing

Investing in technology to better serve our customers is an important part of our mission.

This year alone, Air Canada Cargo has launched a fresh new website with a unique and dedicated e-Booking tool to simplify online bookings and the use of electronic air waybills, as well as a new stand-alone mobile app.

Multiple behind-the-scenes initiatives have also been introduced. We've invested in new software for our call center in Toronto for an enhanced caller experience, rolled out a central toll-free Canada-wide telephone number for customer service. We continue to expand our iLynx and iRamp technology to stations across our network to increase efficiencies in our warehouses.
Starting October, Air Canada Cargo customers will notice another enhancement. Air Canada is migrating to a new accounting system that will affect the timing and appearance of invoices.

You will see changes reflected beginning Oct. 1, 2015. Here's what you can expect:

• IATA format invoices
• Separate invoices for export and import shipments
• Invoices delivered to by email as PDF attachments

Sample invoices and reports are available for download so you can familiarize yourself with the new format.

We will continue to innovate to better serve you. For any questions related to your invoices, or to update the email address for your company please contact acevolve@aircanada.ca.

September 18 Cargo Service to Delhi and Dubai Starts Soon!

We're pleased to announce the start of direct, year-round service to Delhi and Dubai, both operated with our newest 787-9 Dreamliner aircraft!

DELHI, INDIA
Service between Toronto and Delhi starts November 1, 2015.

ROUTE	DEPART	ARRIVE	FREQUENCY
YYZ > DEL	20:55	20:25	1.3.5.7
DEL > YYZ	00:45	05:00	.23.5.7

Service between Toronto and Dubai starts November 3, 2015.

ROUTE	DEPART	ARRIVE	FREQUENCY
YYZ > DXB	20:55	18:40	.2.4.6.
DXB > YYZ	23:55	05:00	.3.5.7

EVEN MORE IN 2016!

There are even more routes coming in 2016:

• London Gatwick - May 19
• Prague - May 29
• Casablanca - June 3
• Budapest - June 10
• Glasgow - June 13
• Warsaw - June 16
• Lyon - June 16
• Brisbane - June 17

FIND OUT MORE

For more information on Air Canada Cargo service to Delhi or Dubai contact your local Air Canada Cargo representative orbook online today using our new e-Booking tool.

September 10 Download our Updated Mobile App!

Air Canada Cargo is pleased to announce that a NEW cargo dedicated version of our popular mobile application is now available from the Apple App Store.

This new application is a stand-alone version uniquely designed for Air Canada Cargo customers. Download it today!

You can continue to use the current version until the next update to the Air Canada mobile applcation. Upon opening the Air Canada Cargo section, you will be prompted to download the new app.

Once you've downloaded the new Air Canada Cargo app, you can continue to manage your shipments on the go and receive notifications, all in a fresh new interface.

ABOUT OUR APP

Our mobile application for Apple iOS allows you to easily track your shipments, find flights, view schedules and receive notifications about your shipments, all from a single location.

Find out why thousands of Air Canada Cargo customers around the world use the app every day.

Download it today!

September 1 AC Absolute° Changes to RAP e2 Leasing Costs

Dear Valued Customer,

We regularly evaluate our pricing structure to ensure we continue to provide the best quality and customer service and are aligned with current market conditions, while remaining competitive.

Although Envirotainer is imposing a 3% general rate increase to both their E technology containers, Air Canada Cargo is pleased to announce a decision to maintain its current active container lease pricing and not impose any increases, except for the Envirotainer RAP e2.

October 1, 2015 pricing for active temperature-controlled containers will be as follows:

	Envirotainer				CSafe
	Dry Ice		Electric		Electric
	RKNt1	RAPt2	RKNe1	RAPe2	AcuTemp RKN
5 Day Lease Fee (USD$)	$1,490	$2,200	$3,220	$7,880	$3,220
Additional Day Fee (starts on 6th day)	$309	$486	$733	$1,835	$733

The updated AC Absolute° pricing will be available on our website as of October 1.

August 31 Go Digital with Air Canada Cargo and e-AWB!

Fast, paperless, accurate… and within your reach!

Over the past two years, we at Air Canada Cargo have worked closely with our customers to increase the use of e-AWB across our domestic and global networks.

e-AWB reduces errors, improves accuracy and speeds up processing times,  benefitting all those involved with air cargo.

We’re committing to providing the tools shippers and forwarders need to submit air waybills electronically and reap all the benefits of e-AWB.

Introducing e-Booking and Enhanced CPS

We’ve introduced tools and resources to make e-AWB easily accessible to all shippers and forwarders, including those without EDI capabilities:

• e-Booking – Now available to Air Canada Cargo account holders on our website, our e-Booking tool makes it easy to book all types of shipments online, including specialized shipments, and submit an e-AWB.
• Enhanced CPS – Users of Cargo Portal Services can now book specialized shipments on CPS, making it possible to use e-AWB functionality in CPS for most bookings, not just those booked as general cargo.

What You Can Do Today

If you are an Air Canada Cargo account holder and you would like to make the switch to e-AWB, here’s what you can do today:

• If your company hasn’t already done so, it must sign a domestic and/or international e-AWB agreement.
• You can­ register for an Air Canada Cargo e-Booking account.
• CPS users – You can now book special commodities in CPS, in addition to general cargo shipments. Try it today!
• Already have an in-house system for e-fright messaging? Here's how you can get started.

Join Us!

Visit our website for more information, or to apply for an Air Canada Cargo account if your company doesn’t already have one.

We’re committed to reducing paper waste in our industry and improving efficiencies. Go digital, and join us!

August 12 1-2-3-4 Introducing e-Booking

Get online with Air Canada Cargo's new e-booking tool! Booking shipments online is now easier than ever.

Our new e-booking tool makes booking and managing your shipments fast and easy. In minutes, book general and specialized shipments to anywhere in our global network, complete with e-AWB and estimated price. Or manage multiple shipments at a glance from a single dashboard.

Get Online

If you are an Air Canada Cargo account holder, you can get started with e-booking today.

A representative from your company, who will become the administrator for your company's e-bookings with Air Canada Cargo, can apply to create an e-booking account.
Don't have an Air Canada Cargo account? Apply today!

Discover aircanadacargo.com

We're proud to showcase our updated website! You'll find all the news, tools and references you need in a clean, modern interface that is easy to navigate.

Find out more about e-booking, our network and shipping solutions, or keep up with Air Canada Cargo news, all on aircanadacargo.com, or speak to your local Air Canada Cargo representative.

July 16 Japan by the Numbers

5 reasons for shipping to and from Japan with Air Canada Cargo.

5 direct routes

• Vancouver ↔ Narita
• Calgary ↔ Narita
• Toronto ↔ Narita
• Toronto ↔ Haneda
• Vancouver ↔ Osaka

4 daily flights (and sometimes a fifth)

• 4 flights daily to and from Tokyo
• and 5 flights per week to and from Osaka

3 methods of getting your shipment there

• Flights from anywhere in our network
• Connections with our interline partnerships
• Further access via our extensive trucking network

2 Tokyo airports served

• Narita International Airport
• Haneda Airport

1 carrier that connects it all: Air Canada Cargo

Speak with your local Air Canada Cargo representative for more details.

Schedule is subject to change without notice.

June 25 Air Canada Cargo has European Service from A to Z

With more than 560 flights a week to and from Europe, Air Canada Cargo has more service than ever! Take advantage of the new routes, the increased frequencies and added capacity - available now!

ROUTE	FREQUENCY
Amsterdam ↔ Toronto	Daily July 3
Athens ↔ Toronto	Daily
Athens ↔ Montreal	4 times per week
Barcelona ↔ Toronto	Daily June 29
Barcelona ↔ Montreal	3 times per week
Brussels ↔ Montreal	Daily
Copenhagen ↔ Toronto	Daily
Dublin ↔ Toronto	11 times per week
Edinburgh ↔ Toronto	5 times per week as of July 1
Frankfurt ↔ Calgary	Daily
Frankfurt ↔ Ottawa	Daily
Frankfurt ↔ Toronto	Twice daily
Frankfurt ↔ Montreal	Daily
Geneva ↔ Montreal	Daily
Istanbul ↔ Toronto	Daily
Lisbon ↔ Toronto	4 times per week as of July 3
London ↔ Vancouver	Daily
London ↔ Edmonton	3 times per week
London ↔ Calgary	11 times per week
London ↔ Toronto	Four times daily
London ↔ Ottawa	Daily
London ↔ Montreal	Daily
London ↔ Halifax	Daily
London ↔ St. John's	Daily
Madrid ↔ Toronto	6 flights per week as of July 2
Manchester ↔ Toronto	6 flights per week as of July 4
Milan ↔ Montreal	5 times per week
Munich ↔ Toronto	Daily
Nice ↔ Montreal	3 times per week
Paris ↔ Toronto	Twice Daily
Paris ↔ Montreal	Twice Daily
Rome ↔ Toronto	Daily
Rome ↔ Montreal	Daily
Tel Aviv ↔ Toronto	Daily
Venice ↔ Toronto	5 times per week
Venice ↔ Montreal	2 times per week
Zurich ↔ Toronto	Daily

Service to Europe
Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America, and Asia. Ship beyond any of our European destinations with our trucking or interline services.

Service from Europe
Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

FIND OUT MORE
Contact your local Air Canada Cargo representative.

Schedule and aircraft type are subject to change without notice.

June 19 Service to Amsterdam in Full Swing!

Direct year-round service between Toronto and Amsterdam is in full swing with daily service starting July 3.

UPCOMING - DELHI!
Starting November 1, Air Canada Cargo will have direct year-round service between Toronto and Delhi, India. Operating four times a week on a Boeing 787 Dreamliner aircraft.

UPCOMING - DUBAI!
Also, starting November 3 will be direct year-round service between Toronto and Dubai, in the United Arab Emirates. Operating three times a week on a Boeing 787 Dreamliner aircraft.

FIND OUT MORE
Contact your local Air Canada Cargo representative for any information about our routes and services.

June 16 CIFFA honours Air Canada with Outstanding Community Contribution Award

On Friday, June 12, CIFFA recognized Air Canada with the Outstanding Community Contribution award at the annual Eastern Region FCA (Forwarders Celebrating Associates) Gala organized by CIFFA, the Canadian International Freight Forwarders Association.

The award was based on Air Canada's community contributions through the Air Canada Foundation.

FCA Leadership Awards are given in four categories, Environmental Excellence, Humanitarian Excellence, Excellence in Innovation and Outstanding Community Contributions, in each of three Canadian regions, Central, Eastern and Western.

Cargo General Sales Manager for Canada Matthieu Casey, Regional sales manager Emmanuelle Etur along with the Cargo Montreal sales teams were at the gala to receive the award.

"It is a privilege to receive this kind of award in front of our colleagues, industry peers and customers" says Mr. Casey. "Corporate involvement in the community is a key part of the culture and business of Air Canada, and being recognized for that is great incentive to continue achieving our goals."

June 11 Double Up on Paris!

Take advantage of double daily service to Paris!

ROUTE	FLIGHT	DEPARTURE	ARRIVAL	STARTING
Montreal - Paris	AC 870	20:55	9:35	Ongoing
Montreal - Paris	AC 884	18:45	7:35	Starting June 11
Toronto - Paris	AC 880	19:30	8:35	Ongoing
Toronto - Paris	AC 886	23:10	12:40	Starting June 16
Paris - Montreal	AC 871	13:05	14:25	Ongoing
Paris - Montreal	AC 885	14:45	16:30	Starting June 12
Paris - Toronto	AC 881	11:00	13:00	Ongoing
Paris - Toronto	AC 887	12:25	14:45	Starting June 17

NETWORK STRENGTH
Air Canada Cargo's interline partnerships and extensive trucking network provide additional access to almost anywhere in Europe, or farther to Canada, the US, Latin America, Asia and beyond.

FIND OUT MORE
For more information, contact your local Air Canada Cargo representative.

Schedule and aircraft type subject to change without notice.

June 11 Re-LAX... Even Further!

Air Canada Cargo is pleased to announce even more widebody capacity between Los Angeles and Toronto, with a Boeing 777-200LR aircraft now operating daily.

This significant increase in cargo capacity complements our daily widebody service between Los Angeles and Vancouver, operated with a Boeing 767-300ER aircraft.

Route	Aircraft	Departure	Arrival
Toronto → Los Angeles	Boeing 777-200LR	08:00	10:05
Los Angeles → Toronto	Boeing 777-200LR	11:35	19:10
Vancouver → Los Angeles	Boeing 767-300ER	08:45	11:38
Los Angeles → Vancouver	Boeing 767-300ER	13:10	15:54

GOING FURTHER
Air Canada Cargo's extensive interline and trucking networks provide further access to the US, Canada, South America, Europe, Asia and beyond.

FIND OUT MORE
For more information, contact your local Air Canada Cargo representative.

Schedule and aircraft type subject to change without notice.

May 22 A New Toll-Free Number Across Canada

To better serve you, Air Canada Cargo is introducing a new, single toll-free number for customer service across Canada.

Effective June 22, all bookings, rate and customer service inquiries in Canada can be made by dialing: 1-800-387-4865

Menu options will guide your call, and you will be routed to a specialist who will be happy to assist you. Our new number will replace all existing local numbers for operations, sales and bookings.

Additional Contact

You can continue visiting our website to obtain information about products, services, schedules, fleet, or track your shipments. Or download our mobile app to manage your shipment any time from your mobile device.

May 13 Air Canada Cargo wins Humanitarian Excellence award!

On Thursday, May 7, Air Canada Cargo won the Humanitarian Excellence award at the annual Central Region FCA (Forwarders Celebrating Associates) Gala organized by CIFFA, the Canadian International Freight Forwarders Association. The award was based on Air Canada's contributions to humanitarian efforts through the Air Canada Foundation, and on Air Canada Cargo's assistance with humanitarian shipments.

FCA Leadership Awards are given in four categories, Environmental Excellence, Humanitarian Excellence, Excellence in Innovation andOutstanding Community Contributions, in each of three Canadian regions, Central, Eastern and Western.

Cargo General Sales Manager for Canada Matthieu Casey, Regional sales manager Ken McDonald along with the Cargo YYZ sales and operations teams were at the gala to receive the award.

The galas for the Eastern and Western region will be held later.

“We take great pride in being recognized for an award like this,” says Matthieu. “By assisting organizations that help people around the world at the worst of times, Air Canada makes a difference. We are all part of that, and in working to achieve Air Canada's goals, we ensure that this support will be there for the long term.”

May 4 Now Serving Osaka and More Access to Asia!

Air Canada Cargo now has direct service to Osaka and additional capacity to Tokyo Narita.

OSAKA
Air Canada Cargo now operates service between Vancouver and Osaka up to 5 times a week, on a Boeing 767-300ER aircraft.

NARITA
Direct service between Toronto and Tokyo Narita resumes, now upgauged to a Boeing 787-8 Dreamliner aircraft, complementing existing service between Toronto and Tokyo Haneda, as well as Vancouver and Tokyo Narita.

	Route	Flight	Aircraft	Frequency	Change
	Toronto - Hong Kong	015	77L	Daily	Added capacity as of March 28
	Toronto - Shanghai	087	77L	Daily	Added capacity for the month of May
	Toronto - Beijing	031	77W	Daily	Ongoing
	Toronto - Haneda	005	77W	Daily	Aircraft change as of March 28
	Toronto - Narita	001	788	Daily	Seasonal starting May 1
	Calgary - Narita	009	763	Daily	Frequency increase as of May 31
	Vancouver - Incheon	063	788	Daily	Upgauge as of March 1
	Vancouver - Shanghai	025	788	Daily	Ongoing
	Vancouver - Beijing	029	77W	Daily	Ongoing
	Vancouver - Narita	003	788	Daily	Ongoing
	Vancouver - Hong Kong	007	77W	Daily	Ongoing
	Vancouver - Osaka	1951	763	123.5.7	Seasonal starting May 1

NETWORK STRENGTH
Take your cargo farther in Asia with our interline partnerships and extensive trucking network. And connect easily through multiple points in our Canadian, US, Latin American, and European network.

FIND OUT MORE
To find out more about our schedule, contact your local Air Canada Cargo representative.

Schedule and aircraft type are subject to change without notice.

April 23 From A to Z, 21 Cities Served Across Europe

With direct, year-round service to Amsterdam starting June 4, Air Canada Cargo now has direct service to 21 cities across the UK, Ireland and Europe, with connections to over 50 more! Take advantage of new routes, increased frequencies on seasonal routes and added capacity starting today.

New!

• Amsterdam: Service from Toronto starts June 4, increase to daily as of July 3, Boeing 767-300ER
• Rome
  - From Toronto, now three times weekly, increase to daily on May 1, A333 aircraft;
  - From Montreal, five times weekly starting May 15, increase to daily June 1. Boeing 767-300ER
• Venice
  - NEW! From Montreal, two flights a week starting May 13, Boeing 767-300ER
  - From Toronto, five flights a week, Boeing 767-300ER

Increased Frequencies

• Paris: Double daily flights start June 11 from Montreal, and June 16 from Toronto
• Dublin: Regular daily service from Toronto starts May 1, additional flights 4 times weekly starts July 13

Our additional seasonal routes to cities like Athens, Barcelona, Edinburgh, Lisbon, Madrid, Manchester, Nice, Rome and Venice complement our regular year-round service to Brussels, Copenhagen, Frankfurt, Geneva, Istanbul, London, Munich, Milan, Paris, Tel Aviv, and Zurich.

Service to Europe

Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America, and Asia. Ship beyond any of our European destinations with our trucking or interline services.

Service from Europe

Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

Route	Start Date	Frequency
Toronto - Athens	May 1	DAILY as of June 19
Montreal - Athens	May 2	5 flights weekly as of June 7
Toronto - Barcelona	May 8	DAILY as of June 7
Montreal - Barcelona	May 10	8 flights weekly as of July 1
Toronto - Edinburgh	June 16	5 flights weekly as of July 3
Ottawa - Frankfurt	March 28	DAILY as of June 1
Toronto - Lisbon	June 8	4 flights weekly as of July 3
Toronto - Madrid	June 3	6 flights weekly as of July 2
Toronto - Manchester	June 28	6 flights weekly as of July 4
Montreal - Nice	May 19	3 flights weekly
Toronto - Rome	March 29	DAILY as of May 7
Montreal - Rome	May 15	DAILY as of June 2
Toronto - Venice	May 13	5 flights weekly as of June 21

Service from Europe

Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America, and Asia quick and convenient.

Route	Start Date	Frequency
Athens - Toronto	May 3	DAILY as of June 19
Athens - Montreal	May 2	5 flights weekly as of June 7
Barcelona - Toronto	May 9	DAILY as of June 7
Barcelona - Montreal	May 10	8 flights weekly as of July 1
Edinburgh - Toronto	June 17	5 flights weekly as of July 3
Frankfurt - Ottawa	March 29	DAILY as of June 1
Lisbon - Toronto	June 9	4 flights weekly as of July 3
Madrid - Toronto	June 4	6 flights weekly as of July 2
Manchester - Toronto	June 29	6 flights weekly as of July 4
Nice - Montreal	May 20	3 flights weekly
Rome - Toronto	March 30	DAILY as of May 7
Rome - Montreal	May 16	DAILY as of June 2
Venice - Toronto	May 14	5 flights weekly as of June 21

FIND OUT MORE

For more information about cargo capacity or to book, please contact your local Air Canada Cargo representative.

Schedule and aircraft type subject to change without notice.

April 2 Our Service to Rome Starts Now, For Longer!

Air Canada Cargo is pleased to announce extended service to Rome FCO from Toronto and Montreal.

Regular seasonal service on this key route continues through to January 2016.

• Toronto-Rome will operate three times weekly with Boeing 767-300ER aircraft starting March 28, with daily service starting May 7.

• Montreal - Rome will operate three times weekly with Boeing 767-300ER aircraft starting May 8, with daily service starting June 2.

Looking Ahead: Europe Schedule Highlights for 2015

• Amsterdam: Year-round daily direct service starts June 3, Boeing 767-300ER
• Montreal - Venice: Seasonal service starts May 3, 2 flights weekly, Boeing 767-300ER
• Toronto - Barcelona: Service starts May 15, daily service starting June 2 season extended until January 2016.
• Paris double-daily: Additional flights from Toronto and Montreal from June to September, Boeing 767-300ER
• Frankfurt: Seasonal service from Ottawa starts March 28 Boeing 767-300ER

Find Out More

Find out more about our schedule, please contact your local Air Canada Cargo representative.

March 31 More Certified Locations for AC Absolute° Shipments

Air Canada Cargo is pleased to announce that AC Absolute° shipments are now available from several new locations around the world:

• Amsterdam (AMS)
• Glasgow (GLA)
• Manchester (MAN)
• Milan (MXP)
• Munich (MUC)
• Portland (PDX)
• Vienna (VIE)

AC Absolute° is now offered at over 30 certified locations throughout our network, spanning from Japan, Australia, Brazil, Chile, Canada, USA, Israel and many more locations throughout Europe.

AC Absolute° is Air Canada Cargo’s active temperature-controlled solution designed for temperature-sensitive commodities that require precise temperature conditions. A selection of active temperature-controlled containers is available, using dry ice or electric-based technologies to maintain the required temperature range.

For a complete list of AC Absolute° stations or more information about the solution, visit the AC Cool Chain section, or contact your local Air Canada Cargo representative.

March 13 DuPont^™ Tyvek^® Air Cargo Covers Now Available in Montreal and Rio

DuPont^™ Tyvek^® Air Cargo Covers are now offered as an optional value-added feature for AC Fresh and AC Pharmacair shipments originating in Montreal and Rio de Janeiro.
Available in LD7 pallet size, DuPont^™ Tyvek ^® Air Cargo Covers can be reserved with Air Canada Cargo at the time of booking. They are also available for shipments originating from Lima, Bogota, Santiago, Frankfurt, Copenhagen and Istanbul, with the aim to expand to other Air Canada Cargo stations soon.
Tyvek ^® Air Cargo Covers are specifically engineered to address the threat of cold chain breaks during air transit - when temperature-sensitive products are at the greatest risk for temperature excursions. Validated in a wide variety of applications worldwide, Tyvek ^® air cargo covers provide:

• Proven protection against temperature excursions caused by extreme solar radiation
• Breathability, allowing oxygen to reach the product avoiding suffocation and damage
• Breathable barrier allowing excess moisture to escape
• Protection from physical hazards such as rain, dust, and insects
• Easy installation

For additional information on the covers, please visit www.aircargocovers.dupont.com.
For any additional information on how to use these covers on your Air Canada Cargo shipment, please contact your local Air Canada Cargo station, or visit us at www.aircanadacargo.com.
Air Canada offers the use of DuPont^™ Tyvek ^® Air Cargo Covers for the convenience of its customers, at their request. The use of the covers are at the customer's own risks and perils. Air Canada does not provide any warranty, express or implied. Without limitation, Air Canada excludes any warranty for hidden defects, merchantability or fitness for a particular purpose.

February 19 Introducing Osaka and 787 Service to Seoul

Air Canada Cargo has more capacity to Asia thanks to aircraft upgauges and new seasonal service to Osaka, Japan. Take a look!

Seoul: Boeing 787 Aircraft as of March 2

Starting March 2, a 787-8 Dreamliner aircraft will operate on our Vancouver - Seoul route, for extra capacity every day.

May 1 Osaka Starts and Service to Narita Resumes

Direct service between Vancouver and Osaka, Japan starts May 1, operating up to five times per week with a 767-300ER aircraft.

Plus, daily 787 service between Toronto and Tokyo Narita resumes, complementing existing service to Tokyo Haneda.

Route	Flight	Aircraft	Frequency
YVR – KIX	AC1951	763	.23.5.7 + day 1 as of June 1
KIX – YVR	AC1952	763	1.3.5.7 + day 2 as of June 2
YYZ – NRT	AC001	788	DAILY
NTR – YYZ	AC002	788	DAILY

Connect easily to Vancouver from multiple points within our network in Canada, the U.S., Latin America and Europe.

Looking Ahead

It's time to plan for the multiple opportunities presented by more aircraft upgauges and new routes, all starting on March 28.

• Hong Kong: Flight 015/016 YYZ - HKG - YYZ, aircraft upgauge to 777L
• Tokyo Haneda: Flight 005/006 YYZ - HND - YYZ, aircraft upgauge to 777W
• Sydney: Flight 033/034 YYZ - SYD - YYZ, aircraft upgauge to 777L
• Rome: YYZ – FCO - YYZ, start of seasonal service
• Frankfurt: YOW – FRA – YOW, start of seasonal service

February 18 Fly your bike with Air Canada Cargo

Did you know that Air Canada can also ship your motorcycle?

This convenient service is available from Montréal, Toronto and Vancouver to multiple destinations around the world. When your travel is booked with Air Canada, you'll benefit from a special rate for your motorcycle.

Find Out More

For more information on shipping your motorcycle with Air Canada Cargo, please contact us:

MONTRÉAL: 1-800-361-2159 yulff.lcacc@aircanada.ca
TORONTO: 1-800-387-4865 yyzff.acconnect@aircanada.ca

January 23 New Sales Representation in Mexico and the Caribbean

Air Canada Cargo has appointed Network Cargo Systems International as its general sales agent in Mexico and the Caribbean, effective February 2, 2015.

“As our capacity and network continues to expand, it is critical that Air Canada Cargo continues to strengthen its commercial presence in Mexico and the Caribbean. Choosing NCS reflects our commitment to the region, and to our partners and customers,” says Rene Rojas, General Manager, Cargo Sales and Services - South America/Mexico and the Caribbean.

For more information about our service from Mexico and the Caribbean, or to find your NCS local representative, please visit the Contact Us section.

2014

November 10 Introducing DuPont™ Tyvek® Air Cargo Covers for AC Fresh and AC Pharmacair Shipments

Air Canada Cargo is pleased to introduce DuPont TM Tyvek® Air Cargo Covers, now offered as an optional value-added feature for AC Fresh and AC Pharmacair shipments.

“Further to testing the DuPont TM Tyvek® Air Cargo Covers on perishable and pharmaceutical shipments, and given their success and acceptance in the marketplace, we are pleased to provide our customers with this value added offering”, said Vito Cerone, Director, Marketing and Cargo Sales, Americas.

Tyvek® Air Cargo Covers are specifically engineered to address the threat of cold chain breaks during air transit - when temperature-sensitive products are at the greatest risk for temperature excursions. Validated in a wide variety of applications worldwide, Tyvek® air cargo covers provide:

• Proven protection against temperature excursions caused by extreme solar radiation
• Breathability, allowing oxygen to reach the product avoiding suffocation and damage
• Breathable barrier allowing excess moisture to escape
• Protection from physical hazards such as rain, dust, and insects
• Easy installation

"We are proud of our long-standing collaboration with Air Canada Cargo to protect perishable and temperature sensitive products through cold chain. Air Canada Cargo is deeply committed to offering the best cold chain solutions to their customers and was one of the earliest adopters of Tyvek® Air Cargo Covers,” said Diego Boeri, DuPont TM Tyvek® Global Business Director. “We are pleased that Air Canada Cargo is extending this service broadly across their network and look forward to collaborating on future cold chain protection innovations for customers shipping perishable and pharmaceutical products.”

DuPont TM Tyvek® Air Cargo Covers are currently being offered for shipments originating from Lima, Bogota, Santiago, Frankfurt, Copenhagen and Istanbul, with the aim to expand to other Air Canada Cargo stations soon. They are available in LD7 pallet size and can be reserved with Air Canada Cargo at the time of booking.

For additional information on the covers, please visit www.aircargocovers.dupont.com.

For any additional information on how to use these covers on your Air Canada Cargo shipment, please contact your local Air Canada Cargo station, or visit us at www.aircanadacargo.com.

Air Canada offers the use of DuPont™ Tyvek® Air Cargo Covers for the convenience of its customers, at their request. The use of the covers are at the customer’s own risks and perils. Air Canada does not provide any warranty, express or implied. Without limitation, Air Canada excludes any warranty for hidden defects, merchantability or fitness for a particular purpose.

October 10 Haneda Restriction on Live Animal Shipments Ends Oct. 26

Live animal shipments to Haneda airport (Tokyo International, HND) can resume starting October 26.

Live animal shipments to Haneda airport have been suspended since September 10 due to a customs and quarantine issue. This ban does not apply to shipments to Narita International Airport (NRT). Please contact aclive@aircanada.com if you have any questions regarding live animal shipments to HND.

October 1 Air Canada Cargo wins Outstanding Community Contribution Leadership Award at CIFFA!

Air Canada Cargo was awarded the Outstanding Community Contribution Leadership Award at the CIFFA Western Region Forwarders Choice Awards last week in BC!

Stephen Phillips, Regional Manager, Cargo Sales Western Canada told us, "We were recognized for our employees supporting both our national corporate programs as well as undertaking local community initiatives. Our corporate programs included the Air Canada Foundation's Breakfast Clubs of Canada, Pathways to Education, and Ride to Conquer Cancer initiatives, as well as support of amateur sports through our Commercial Services initiatives. Last year during our YVR Customer Event, we organized a give-back program to the YWCA's Crabtree Corner, which provides a range of programs and services to help the most marginalized women and families in one of the country's poorest neighbourhoods - Vancouver's Downtown Eastside. Some of the other local initiatives we were involved in included a food drive for the Food Bank of Greater Vancouver at Christmas, and helping out at a soup kitchen."

Earlier this year, Air Canada Cargo won the Innovation Award at CIFFA's Central Region Forwarders Choice Awards for their Cargo mobile app, which allows forwarders to track their shipments, verify flight schedules and receive real-time Cargo Status notification updates on a variety of smartphones.

August 8 Embargo on shipments to Russia

As directed by the Government of Canada’s sanctions against Russia, please be advised that effective immediately Air Canada Cargo must embargo the following cargo shipments which have a final destination in Russia:

• Military equipment
• Oil field and oil exploration equipment

The embargo will remain in place till advised otherwise. For more information, please visit Canada’s Foreign Affairs, Trade and Development website.

June 13 Lisbon: Starting June 21

Air Canada Cargo's new direct non-stop service between Toronto and Lisbon, Portugal starts June 21!

Route	Flight*	Aircraft	Departure	Arrrival	Frequency
YYZ-LIS	RV 1916	763	22:35	10:55 (+1)	1.3..6.
LIS-YYZ	RV 1917	763	12:25	15:35	.2.4..7

Take advantage of easy connections from anywhere in Canada, the U.S. and Latin America.

Find Out More

Contact your local Air Canada Cargo representative.

*RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

June 6 Service to Milan Starts June 18

Air Canada Cargo is pleased to introduce its new direct year-round service to and from Milan Malpensa (MXP) starting June 18.

This complements our existing year-round direct service to key European gateways such as Brussels, Copenhagen, Geneva, Frankfurt, London, Munich, Paris, Zurich,Dublin, as well as seasonal service to Rome and Venice, Manchester, Madrid, Barcelona, Edinburgh.

Network Strength

Connect easily to Milan from anywhere in our extensive network in Canada, the US, Latin America and Asia.

Ship beyond Milan to Florence, Bologna, Genova, Turin and Venice with our trucking services.

Route	Flight	Aircraft	Departure	Arrrival	Frequency
YYZ-MXP	AC 842	763	20:25	10:50 (+1)	1.3.567
MXP-YYZ	AC 843	763	12:20	15:40	.2.4567

More Europe Coming Soon!

New and seasonal flights are in full swing with service to and from Edinburgh, Lisbon, Madrid and Manchester starting in the next few weeks.

Shipping from Europe?

Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

Toronto - Edinburgh	RV 1904	12-Jun
Edinburgh - Toronto	RV 1905	13-Jun
Toronto - Milan	AC 842	18-Jun (year-round)
Milan - Toronto	AC 843	19-Jun (year-round)
Toronto - Lisbon	RV 1916	21-Jun
Lisbon - Toronto	RV 1917	22-Jun
Toronto - Madrid	AC 836	25-Jun
Madrid - Toronto	AC 837	26-Jun

Find Out More

Contact your local Air Canada Cargo representative to book or for more information.

*RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

June 2 Haneda: Starting July 1

As of July 1, Air Canada Cargo has more options than ever before to ship your freight to and from Japan with its new year-round, daily direct service to and from Tokyo's Haneda Airport.

A central hub close to downtown Tokyo, Haneda is the second busiest airport in Asia and one of the world's top five busiest airports.

Our cargo service includes access to the state-of-the-art Tokyo International Cargo Terminal, offering a general and temperature-controlled warehouse, a dedicated pharmaceutical center and dedicated medical room.

Service to Haneda complements our existing daily services to Narita International Airport from Calgary, Toronto and Vancouver.

Network Strength

Our interline partnerships allow for easy connections to points beyond in Japan, as well as key Asian markets such as Singapore, Manila, Bangkok and Jakarta.

YYZ-HND	AC 005	Dep. 13:00	Arr. 14:55 (+1)	DAILY
July 1	77W
July 15	788*
HND-YYZ	AC 006	Dep. 17:40	Arr. 16:40	DAILY
July 2	77W
July 16	788*

*Flight operated by our new Boeing 787 Dreamliner aircraft starting July 16!

Find Out More

Contact your local Air Canada Cargo representative for details.

April 28 More Europe: Now Serving Rome

Rome has kicked off our European service expansion for 2014, with service to and from Rome FCO now in effect.
Cargo service to and from Athens, Barcelona, Dublin, Nice and Venice begins in May, complementing our existing year-round direct service to key European gateways in Europe: Brussels, Copenhagen, Geneva, Frankfurt, London, Munich, Paris, Zurich.

Cargo Service to Europe

Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America and Asia. Ship beyond any of our European destinations with our trucking and interline services.

New and Seasonal Routes	Flight*	Start Date
Toronto - Rome	AC 890	16-Apr
Toronto - Dublin	RV 1908	1-May
Toronto-Barcelona	RV 1914	8-May
Toronto - Athens	RV 1900	14-May
Toronto - Venice	RV 1906	16-May
Montreal - Athens	RV 1902	16-May
Montreal - Nice	RV 1910	22-May
Montreal - Rome	RV 1920	22-May
Montreal - Barcelona	RV 1912	4-Jun
Toronto - Edinburgh	RV 1904	12-Jun
Toronto - Milan	AC 842	18-Jun (year-round)
Toronto - Lisbon	RV 1916	21-Jun
Toronto - Madrid	AC 836	25-Jun
Toronto - Manchester	RV 1930	26-Jun
Toronto - Istanbul	AC 810	Ongoing; daily starts June 30

Cargo Service from Europe

Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

New and Seasonal Routes	Flight*	Start Date
Rome - Toronto	AC 891	18-Apr
Dublin - Toronto	RV 1909	2-May
Barcelona - Toronto	RV 1915	9-May
Athens - Toronto	RV 1901	15-May
Venice - Toronto	RV 1907	17-May
Athens - Montreal	RV 1903	17-May
Nice - Montreal	RV 1911	23-May
Rome - Montreal	RV 1921	23-May
Barcelona - Montreal	RV 1913	5-Jun
Edinburgh - Toronto	RV 1905	13-Jun
Milan - Toronto	AC 843	19-Jun (year-round)
Lisbon - Toronto	RV 1917	22-Jun
Madrid - Toronto	AC 837	26-Jun
Manchester - Toronto	RV 1931	27-Jun
Istanbul - Toronto	AC 811	Ongoing; daily starts July 1

Find Out More

Contact your local Air Canada Cargo representative for details.

* RV indicates an Air Canada rouge flight number. Schedule is subject to change without notice.

April 15 Air Canada Cargo Receives Excellence in Innovation Award at Central FCA Gala

Air Canada Cargo has received the Excellence in Innovation Award at the Canadian International Freight Forwarders’ Association (CIFFA) Forwarders’ Choice Awards (FCA) Gala for the central region! This year CIFFA introduced a new format, and the focus is now on networking and the community. The new FCA Leadership Awards are awarded in four categories:

• Environmental Excellence
• Humanitarian Excellence
• Excellence in Innovation
• Outstanding Community Contributions

The Central region event was held on Thursday April 10, 2014, and was attended by close to 500 participants. Earlier this month, the regional committee selected associate member firms to be recognized for their social contributions.

“It’s important to note that Air Canada Cargo was the only airline to win an award at this event, and this was a great honor,” said  Matthieu Casey, General Sales Manager, Canada. “The awards are now combined for all CIFFA Associate members, and are no longer divided by mode of transportation.”

Air Canada Cargo was recognized for its iLynx and iRamp technogies, and and its mobile application.

“In this heavily regulated environment, innovations like these are what gives us a competitive edge and ultimately allow us to evolve in efficiency and speed, and ultimately to better serve our customers,” says Mr. Casey.

April 2 More Europe: More Routes, More Flights, More Capacity

Air Canada Cargo has more direct options to and from Europe than ever before with new destinations, increased frequencies and additional capacity.

New! Air Canada Cargo introduces cargo service to four new European destinations this is this summer: Lisbon, Manchester, Milan and Nice.

Other Highlights:

• Dublin, Istanbul: New year-round direct service.
• Montreal-Barcelona: New direct service
• Brussels, Frankfurt, Geneva, Istanbul, London: Extra capacity due to aircraft upgauges
• Athens, Edinburgh: Increased frequencies

New and seasonal routes complement our existing year-round direct service to key European gateways in Europe: Brussels, Copenhagen, Geneva, Frankfurt, London, Munich, Paris, Zurich

Shipping to Europe - Connect easily to any of our flights to Europe from anywhere in our extensive network in Canada, the US, Latin America and Asia. Ship beyond any of our European destinations with our trucking and interline services.

Shipping from Europe – Our key interline partnerships and trucking services easily link to any city we serve in Europe and make shipping to anywhere in Canada, the US, Latin America and Asia quick and convenient.

Find out more - contact your local Air Canada Cargo representative for details.

New and Seasonal Routes	Start Date
Toronto-Athens	14-May
Montreal - Barcelona	4-Jun
Toronto-Barcelona	8-May
Toronto-Dublin	Daily service starts May 1
Toronto-Edinburgh	12-Jun
Toronto-Istanbul	Ongoing; daily starts July 1
Toronto-Lisbon	21-Jun
Toronto-Madrid	25-Jun
Toronto-Manchester	26-Jun
Toronto-Milan	18-Jun
Montreal-Nice	22-May
Toronto-Rome	27-Apr
Montreal-Rome	25-May
Toronto-Venice	16-May

March 21 All Roads Lead to London

Shipping to London?

With up to 84 flights per week to London Heathrow, Air Canada Cargo has the most flights between Canada and London than any other airline, with direct service available from:

• Calgary
• Edmonton*
• Halifax
• Montreal
• Ottawa
• St. John's*
• Toronto
• Vancouver

Extra capacity!

Montreal, Calgary and Vancouver routes newly served by Boeing 777-300ER aircraft.

Network Strength

Connect easily to any of our flights to London from anywhere on our extensive network in Canada, the US, Latin America and Asia.

From London, our interline and trucking services provide connections to over 90 destinations in the UK, Europe and the Middle East.

Coming Soon! Dublin, Edinburgh, Manchester

• Starting May 1, direct service between Toronto and Dublin will be offered daily, year-round
• Starting June 12, three weekly direct flights between Toronto and Edinburgh
• Starting June 26, five weekly direct flights between Toronto and Manchester

For more information, please contact your local Air Canada Cargo representative.

March 14 Air Canada Cargo Wins at the Air Excellence Awards

Earlier this week, Air Canada Cargo won the Gold award at the Air Excellence Awards ceremony held in Los Angeles during the IATA World Cargo Symposium.

Air Canada Cargo was grouped in the up to 299,999 tons category.

The awards are based on Air Cargo World’s Air Cargo Excellence Survey, which measures carriers and airports on specific criteria and ranks them to identify above or below average performances. Airline winners are determined by freight forwarders who rate cargo carriers on customer service, performance, value and information technology.

January 9 Dangerous Goods Shipments To Beijing Are Now Permitted

Air Canada Cargo has renewed its permit with the Civil Aviation Administration of China to transport dangerous goods to Beijing*.

We now accept all shipments to PEK that meet IATA's dangerous goods regulations.

*Some restrictions apply on dangerous goods shipments from China. Please contact our offices in Beijing and Shanghai for details.

January 7 Fee for Preparing Air Waybills Is Now in Effect

We're Working to Serve You Better

We regularly review our processes such as goods acceptance to improve and expedite our service. This process is rendered more efficient when air waybills are tendered with all the fields completed. We ask that you remember to fill out all the fields on the air waybill prior to tendering.

Effective January 6, 2014, a fee of CAD $40.00 will apply for the preparation and completion of air waybills should all the fields not be completed at the time of acceptance*. Preparation includes:

• The provision of a paper air waybill if none is presented unless using an e-awb
• The completion of missing fields on the air waybill
• Amendments to any fields

Mastering the Air Waybill

For tips on how to complete an air waybill and an explanation of which fields need to be filled out, please consult Mastering the Air Waybill.

We thank you for your cooperation.

*The fee will not apply to AC Expedair shipments. There will be no charge for amendments made to weight and piece count. For shipments originating in Canada only.

2013

December 16 Pet Owners: Please Read Our Holiday Restrictions for Cats and Dogs

Cats and dogs are not accepted for transport with Air Canada Cargo within North America, or on international flights with a connection in North America from December 15 2013 to January 12 2014.

The restriction applies to to pets travelling as checked baggage, shipments from breeders, kennels and freight forwarders.

Cats and dogs are allowed on direct international flights. The restriction does not apply to other animals.

Visit our AC Live section for details about shipping pets and live animals, or contact ACLive@aircanada.ca.

December 9 Air Canada's New Boeing 787 Dreamliner Aircraft an Advantage for Cargo

Air Canada launched a special website to provide a sneak peak at the new Boeing 787 Dreamliner aircraft. Visit 787.aircanada.com for a virtual tour of the aircraft, including new cabin amenities as well as technical specifications and route information.

Improved cargo capacity and larger ULDs are some of the key advantages for Air Canada Cargo.

"From a cargo perspective, there are multiple benefits to the 787s, since they will replace 767s in our fleet," says Manager, Cargo Network Control Urs Wiesendanger. "We'll gain capacity with an extra pallet position, and use of LD3 containers, which are larger than the LD2 used on the 767s. We'll be working with a streamlined fleet, which is an operational advantage."

The airline will take delivery of the first of 37 Boeing 787 aircraft in the spring of 2014.

787 Cargo Quick Facts:

• Room for up to 8 pallets
• 1 pallet position in the aft cargo hold(not available in the 767)
• Cargo volume: 144.4 m³ (typical use)

To consult the Air Canada news release about the Boeing 787 Dreamliner aircraft, visit aircanada.mediaroom.com.

November 29 It's Time to Re-LAX: Added Capacity Resumes

Starting December 18, Air Canada Cargo has daily widebody service between Toronto and Los Angeles with 763-300 and A330 aircraft.

Make the most of the added capacity on this key route thanks to Air Canada's extensive network.

Toronto and Los Angeles are ideal gateways for shipments transiting to/from anywhere in North America and Europe. Recently added connections to/from Los Angeles include:

• San Francisco
• San Diego
• Phoenix
• Las Vegas
• Salt Lake City
• Guadalajara
• Mexico City

Effective December 18, 2013:

Flight	Dep./Arv*.:	Frequency
YYZ > LAX AC791	08:35- 11:08	Daily
LAX > YYZ AC792	12:35 - 20:17	Daily

Service to Los Angeles complements our new year-round 763 widebody service to Las Vegas.

For more information contact your local Air Canada Cargo representative.

*Departure and arrival times are subject to change without notice.

November 20 Air Canada Cargo and Cargojet Begin Discussions Towards Commercial Cooperation

MONTREAL and MISSISSAUGA, ON, November 20, 2013 – Air Canada and Cargojet today announced they have signed a Letter of Intent (LOI) to explore strategic opportunities in both cargo and airline operations within Canada and in international markets. More information

October 25 A Winning Combination: Year-Round Daily Widebody Service to LAS

Starting October 27, Air Canada Cargo has increased capacity to and from the Western United States thanks to daily 767-300 service between Toronto and Las Vegas.

Network Strength

With extensive network and trucking connections feeding into our Toronto hub, shipping freight to the western USA via Las Vegas from Canada, Europe and Asia has never been easier.

From the Western US, trucking connections to Las Vegas from Los Angeles, San Francisco, Phoenix, San Diego, Salt Lake City, and Tucson make shipping to Canada, Europe, and Asia fast and convenient.

Flight	Dep./Arv*.:	Frequency
YYZ > LAS AC1851	09:05- 10:56	Daily
LAS > YYZ AC1852	12:15 - 19:22	Daily
YYZ > LAS AC1853	20:45 - 22:36	4, 5 and 7
LAS > YYZ AC1854	23:55 - 07:00 (+1)	4, 5 and 7

More Options

Widebody service between Las Vegas and Toronto complements our existing narrow body service between Las Vegas and Vancouver, Calgary and Montreal.

Book Now!

Book your freight online by logging on to Cargo Portal Services or contact your local Air Canada Cargo representative.

*Departure and arrival times are subject to change without notice.

October 10 Added Capacity for South America

Air Canada Cargo's service to and from Latin America gets a boost at the end of October thanks to aircraft upgauges to Brazil, Chile and Argentina.

Starting October 26, flights to Sao Paulo, Santiago and Buenos Aires will be operated with B777 aircraft.

Network Strength

With extensive network and trucking connections feeding into our Toronto hub, shipping freight to Latin America from almost anywhere in the Middle East, Europe, North America and Asia has never been easier. From Latin America, connect easily from Toronto to multiple points in North America, Europe, the Middle East or Asia.

Flight	Dep./Arv*.	Start	Frequency
YYZ > GRU AC90	22:50 - 10:50 (+1)	Oct. 31	Daily
GRU > YYZ AC91	22:30 - 05:40 (+1)	Nov. 1	Daily
YYZ > SCL AC92	23:45 - 11:05 (+1)	Oct. 26	2, 4, 5, 6, 7
SCL > YYZ AC93	20:40 - 06:10 (+1)	Oct. 27	1, 3, 5, 6, 7
YYZ > EZE AC92	23:45 - 14:30 (+1)	Oct. 26	2, 4, 5, 6, 7
EZE > YYZ AC92	16:55 - 06:10 (+1)	Oct. 27	1, 3, 5, 6, 7
SCL > EZE AC92	12:35 - 14:30	Oct. 27	1, 3, 5, 6, 7
EZE > SCL AC93	16:55 - 19:05	Oct. 27	1, 3, 5, 6, 7

Book Now!

Book your freight online by logging on to Cargo Portal Services or contact your local Air Canada Cargo representative.

*Departure and arrival times will change as of November 3. Please confirm the schedule upon booking, or consult the online fight schedule.

October 4 Istanbul, Anytime

We are pleased to announce that our direct cargo service to and from Istanbul is available year-round.

YYZ - IST: Connect to Toronto from anywhere in Canada, the US and Latin America.

IST - YYZ: Ship beyond Toronto to anywhere in Canada, the US, and Latin America.

Beyond Istanbul, Air Canada Cargo road feeder service provides convenient access to and from Ankara (ESB), Ismir (ADB), Adana (ADA).

		Depart	Arrive	Frequency
YYZ-IST	AC 810	20:00	13:15 (+1)	.2.45..
IST-YYZ	AC 811	14:45	18:50	..3.56.

Find Out More!

Book now at www.aircanadacargo.com, or contact your local AirCanada Cargo representative.

July 31 IATA and CNS Host e-AWB Kick-Off Meetings

Good news! IATA and CNS have organized kick-off meetings to introduce you to e-AWB. This is a great opportunity to learn just how easy it is to implement e-AWB.

Mark your calendar! The kick-off meetings will be from 10:00 AM to 12:00 PM at the following locations:

• Vancouver: Aug. 8 Delta Vancouver Airport Hotel, 3500 Cessna Drive, Richmond BC V7B 1C7
• Montreal: Aug.13 Sheraton Montreal Airport Hotel, 555 McMillan Avenue, Dorval
• Toronto: Aug. 15 Courtyard by Marriott Toronto Airport, 231 Carlingview Drive

Register Now!

Space is limited. Register at mycnsc.com/events/registration or contact Mike White at whitem@iata.org or 1 (202) 255 4492 for details.

United States: Sessions have already taken place in the US. The next session is planned for Seattle, August 6. Please contact Mike White for details.

Find out more about e-AWB!

June 4 Cargo information for Air Canada rouge

Air Canada’s new leisure carrier, rouge, begins passenger service on July 1st. What does this mean for Air Canada Cargo customers?

Cargo bookings on rouge routes can be made as they would be on any other route serviced by Air Canada Cargo:

• on Cargo Portal Services
• by contacting your local Air Canada Cargo call center or representative.

The rouge schedule is integrated in our online flight schedule tool. Rouge destinations include Edinburgh, Venice, Athens and several Caribbean destinations.

For all passenger information related to rouge, visit http://www.aircanada.com/en/about/rouge.html.

May 31 Shipping live animals? Check local weather at departure city and destination before tendering

Air Canada Cargo would like to remind its customers that live animals cannot be accepted as cargo on flights when the ground temperature at the departure city or destination is higher than 35 degrees Celsius (including the humidity index).

Live dogs and cats younger than 6 weeks old cannot be transported if the temperature at any station along the routing is 27 C (including the humidity index) or higher.

Please contact the Air Canada Cargo Live Animal Desk if you are not sure your animal can travel or to make arrangements for your animal at a different date:

aclive@aircanada.ca
Canada: 1 (866) 615-1155
Elsewhere: Click Contact Us to find the number of your local Air Canada Cargo station.

May 31 Copenhagen Daily Starts June 2

Daily direct service between Toronto and Copenhagen starts June 2.

Thanks to our extensive network, interline agreements and trucking services, shipping freight to Copenhagen from anywhere in Canada, the United States and Latin America is fast and convenient.

Ship beyond Copenhagen thanks to our trucking connections to destinations like Helsinki, Malmo, Gothenburg, Oslo, Stockholm, Vilnius and Riga.

		Depart	Arrive
YYZ-CPH	AC 882	21:05	10:45 (+1)
CPH-YYZ	AC 883	12:25	14:45 (+1)

Book now!

Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

*Schedule is subject to change without notice.

May 7 Brussels Daily Starting May 1

Shipping to and from Brussels just got much easier.

Our Montreal – Brussels flight is now offered daily, with same aircraft service from Toronto*.

With our extensive network and road feeder services, connecting via Toronto or Montreal from anywhere in Canada, the United States or Latin America makes shipping to Brussels easier than ever.

Book now!

Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

		Depart	Arrive
YYZ-YUL-BRU	AC 418/832	16:00	8:35 (+1)
YUL-BRU	AC 832	19:45	8:35 (+1)
BRU-YUL-YYZ	AC 833/417	10:50	16:22
BRU-YUL	AC 833	10:50	12:30

*Aircraft may vary. Schedule is subject to change without notice.

May 7 More Options For Tokyo, Seoul, Beijing

With increased frequencies and a new flight, Air Canada Cargo has more options to and from Asia starting May 1.

Tokyo: More Daily Direct Flights Starting May 1 — Service between Calgary and Tokyo will increase to daily stating May 1. This complements our existing service between Toronto, Vancouver and Tokyo (for a total of 21 direct non-stop flights to and from Tokyo per week).

Seoul: B777 Service 3 Days a Week Starting June 2 — This new flight from Toronto complements existing service between Vancouver and Seoul, for a total of 7 flights per week.

Beijing: 24 Flights Per Week Starting June 1 — Beijing benefits from increased frequency with a total of two flights every day to and from Vancouver and 10 flights per week from Toronto (YYZ-PEK flights are serviced by B777 aircraft).

Book now!

Log on to Cargo Portal Services, or contact your local Air Canada Cargo call center or representative.

April 11 New Routes and Seasonal Service to Europe

Air Canada Cargo is expanding its reach in Europe this summer by introducing cargo service to three key cities: Istanbul, Venice and Edinburgh.

These new routes and the resumption of service of service to Dublin, Madrid, Barcelona, Rome and Athens complement our current cargo service to Europe. Thanks to our network, interline and trucking agreements, shipping to multiple points beyond all these gateways fast and convenient.

Starting	Origin - Destination
03 April	YYZ-FCO	AC 890
04 April	FCO-YYZ	AC 891
02 May	YYZ-BCN	AC 814
03 May	BCN-YYZ	AC 815
17 May	YYZ-DUB	AC 894
18 May	DUB-YYZ	AC 895
24 May	YUL-FCO	AC 892
25 May	FCO-YUL	AC 893
04 June	YYZ-IST	AC 810
05 June	IST-YYZ	AC 811
06 June	YYZ-ATH	AC826/1900
07 June	ATH-YYZ	AC827/1901
08 June	ATH-YUL	AC829/1903
08 June	YUL-ATH	AC828/1902
01 July	YYZ-MAD	AC 836
02 July	MAD-YYZ	AC 837
02 July	YYZ-EDI	AC 1904
03 July	EDI-YYZ	AC 1905
03 July	YYZ-VCE	AC 1906
04 July	VCE-YYZ	AC 1907

Check Flight Schedule for details or contact your local Air Canada Cargo representative.

April 3 More Options for Shipping Your Dangerous Goods

New York (JFK) is the latest station in the Air Canada Cargo network to be certified to handle dangerous goods. In the past year, we’ve certified seven other stations to meet growing demand, including Tel Aviv (TLV), Dublin (DUB), Madrid (MAD), Barcelona (BCN), Pittsburgh (PIT), San Diego (SAN) and Phoenix (PHX).
Find out more about our AC DGR solution

January 11 ORD, LHR, YVR Now Certified to Handle Envirotainer RAP e2 Container

Chicago (ORD), London Heathrow (LHR) and Vancouver (YVR) become the latest stations to join the list of certified Envirotainer RAP e2 Air Canada Cargo stations.

On Oct 29, 2012, Air Canada Cargo became the first airline in North America to offer the Envirotainer RAP e2 container as part of our AC Absolute° solution.

The following Air Canada Cargo stations have now been certified to offer and handle this container:

• Toronto (YYZ)
• Montreal (YUL)
• Vancouver (YVR)
• Chicago (ORD)
• London (LHR)
• Frankfurt (FRA)
• Zurich (ZRH)

Envirotainer RAP e2: What’s new?

• More space makes it more economical to ship: With an internal cube volume of 6.38m3 /224.2 cubic feet, the RAP e2 container can accommodate four standard (North American) skids (or five standard European skids).
• Maintains product temperatures in the +2 to +8°C range, +15 to +25°C, or any other chosen set temperature between ±0 and +25°C in nearly any ambient condition.
• The battery can last up to 100 hours under normal operating conditions.
• Newly designed shell offers superior insulation performance, allowing for the most temperature-stable shipments regardless of the ambient conditions.

Click here for more information AC Absolute°, or contact your local Air Canada Cargo representative.

To learn more about the Envirotainer RAP e2 container, please visit www.envirotainer.com.

2012

November 19 Effective December 3, 2012, Air Canada Cargo will accept the following methods of payment:

• Major credit cards (Visa, MasterCard, American Express)
• Debit cards (at stations equipped with Point of Sale machines)
• Air Canada Cargo credit account

Cash and cheques will no longer be accepted as form of payment.

November 7 Air Canada Cargo Accepts the Use of the OnAsset SENTRY 400 FlightSafe® GPS Tracking Device.

Air Canada now allows the use of OnAsset Sentry 400 FlightSafe® onboard Air Canada and Air Canada Express flights.

The Sentry 400 FlightSafe® is an electronic tracking device that makes it possible to locate a shipment any time it is not on board an aircraft.

Please note that:

• These devices are not part of the Air Canada Cargo product offering and will not be stocked or sold by Air Canada Cargo.
• These devices are not approved for transport on interline routings with other air carriers.
• No other brand of GPS is approved or will be accepted by Air Canada at this time.
• Customers wishing to acquire the Sentry 400 FlightSafe® should contact OnAsset directly.

OnAsset users: what to do

• The device must be included in the description of goods on the air waybill as "OnAsset GPS tracking device".
• The device must be securely enclosed within the shipment. Air Canada will not be responsible for damage caused to (or loss of) GPS devices in transit.

For additional information, please visit www.onAsset.com.

October 30 Air Canada Cargo Now Offers Envirotainer's New RAP e2 Container

On Oct 29, 2012, Air Canada Cargo became the first airline in North America to offer the new RAP e2 container from Envirotainer as part of our AC Absolute° solution. The RAP e2 is built on the same technology as the RKNe1, which is a very successful active container for Air Canada Cargo.

The following Air Canada Cargo stations have been certified to offer and handle this new container with more stations to be certified in the following weeks:

• Toronto
• Montreal
• Frankfurt
• Zurich

For details, please visit Envirotainer.com

October 24 Online Asian Stations Now Certified to Handle AC Pharmacair Shipments

The following stations are now certified to handle AC Pharmacair shipments:

• Shanghai (PVG)
• Beijing (PEK)
• Hong Kong (HKG)
• Seoul (ICN)
• Narita (NRT)

Find out more about AC Pharmacair, or contact your local Air Canada Cargo sales representative.

May 1 San Diego (SAN) added to rate sheets effective May 1, 2012

San Diego (SAN) has been added to the rate sheets, available on the Rates, Charges & Fees page, effective May 1, 2012.

March 23 No Interruption of Service March 23

Due to the illegal work action by Air Canada ground handling employees in Toronto and Montreal earlier this morning, there have been some delays and cancellation of flights.

Air Canada has undertaken legal measures and obtained a back to work order.

As such, Cargo customers should be reassured that it is now business as usual for Air Canada Cargo. Affected sh.ts will be rebooked or customers will be notified directly by our Customer Service agents if any action is required.

Thank you for your continued support.

For more information, visit www.aircanada.com.

March 22 Air Canada continues to operate normal schedule following Aveos closure

Air Canada today assured customers that it continues to operate its normal schedule and that they can book and travel with confidence despite Aveos Inc.’s closure. The airline has identified qualified and government approved maintenance facilities in Canada and the U.S. to perform work previously done by Aveos.

The transition to new service providers is underway and will have no impact on customers. For example, three aircraft scheduled for maintenance this week will go to Canadian maintenance providers currently used by other Canadian and international airlines. In addition, arrangements are being made to complete the maintenance of the three aircraft remaining at Aveos facilities.

Aveos Fleet Performance Inc. (Aveos), a separate and independently owned and managed supplier to Air Canada, that provided maintenance, repair and overhaul (MRO) services to airlines, including Air Canada, filed for insolvency protection under the Companies' Creditors Arrangement Act(CCAA) earlier this week.

The closure of Aveos Inc's airframe, engine and component maintenance facilities has no impact on Air Canada’s day-to-day aircraft maintenance and repair activities, referred to as “line maintenance”. This work is performed directly by Air Canada at its own facilities across Canada - including Montreal, Vancouver, Toronto and Winnipeg - by Air Canada’s 2,300 maintenance employees. The airline typically performs its line maintenance activities overnight or between flights, as necessary.

For more information, visit www.aircanada.com.

March 8 No Disruption of Service at Air Canada

Canada’s Minister of Labour, the Hon. Lisa Raitt, has issued a referral pursuant to the Canada Labour Code, to determine the activities that Air Canada may be required to maintain as relates to the health and safety of Canadians.

As a result of this CIRB referral, the IAMAW cannot commence a strike and Air Canada cannot lock out its pilots, as indicated in a statement earlier today, at least until this matter has been determined by the Board. The strike deadline by the IAMAW and Air Canada’s lockout notice to ACPA, both originally scheduled for 00:01 am ET on Monday March 12, 2012, have therefore no effect.

There will therefore be no disruption of service and Air Canada’s full schedule remains unchanged.

We will continue to provide additional updates as they become available on www.aircanadacargo.com.

We thank our customers for their patience and loyalty during this time. Cargo customers should continue to book with confidence.

March 7 Air Canada Receives Strike Notice from the IAMAW to Take Effect March 12

Air Canada has been advised by the International Association of Machinists and Aerospace Workers (IAMAW), representing the airline’s approximately 8,600 mechanics, baggage handlers and cargo agents in Canada, that it intends to begin labour action starting at 12:01 A.M. ET on Monday March 12, 2012.

"The lines of communication remain open and we are hopeful that there remains sufficient time to avoid a work disruption,” said Duncan Dee, Air Canada's Executive Vice President and Chief Operating Officer.  "We regret the uncertainty for our customers and we thank them for their patience and understanding.  This threatened job action follows the disappointing rejection of the unanimously recommended tentative agreement signed by the IAMAW bargaining committee following the federal mediation before the Honourable Madam Justice Louise Otis.”

Should a settlement not be reached and the IAMAW commences job action, the airline will endeavour to minimize inconvenience to its customers.

In the meantime, Air Canada continues to operate its normal schedule without disruption.

The airline will provide further updates as developments warrant. For additional information pertaining to passenger travel, please visit www.aircanada.com.

Thank you for your cooperation.