missing points background

Demander des points manquants

Il vous manque des points pour un vol? Veuillez soumettre une demande de points manquants pour un vol.

Vous trouverez ci-dessous les renseignements dont vous avez besoin pour demander des points manquants pour des transactions effectuées auprès de nos partenaires financiers, de location de véhicule, hôteliers, détaillants et autres. Dans bien des cas, vous pouvez même demander des points si vous avez oublié de présenter votre carte Aéroplan lors de l’achat!

Avant de faire votre demande, nous vous suggérons de faire ce qui suit :
  • Revérifiez vos transactions dans votre tableau de bord Aéroplan pour voir si vos points ont été crédités. N’oubliez pas que cela peut prendre jusqu’à deux mois dans certains cas.
  • Rassemblez vos reçus et vos factures.
Choisir une partenaire
Pour demander des points manquants, veuillez communiquer directement avec nos partenaires financiers. Assurez-vous d’avoir en main votre numéro Aéroplan et votre relevé de carte de crédit.
TD Logo

TD

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 983-8472To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

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American Express

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 668-2639To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

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CIBC

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 465-4653To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Si vous avez réservé directement auprès du partenaire de location de véhicule, vous pouvez soumettre une demande de points manquants jusqu’à six mois après la location.
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Payless

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 729-5377To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Si vous avez réservé directement auprès du partenaire hôtelier, vous pouvez demander des points manquants en communiquant avec le partenaire jusqu’à six mois après l’activité. Assurez-vous d’inclure une copie de votre facture ou reçu d’hôtel ainsi que votre numéro Aéroplan, nom, adresse et numéro de téléphone.
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Best Western International

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 237-8483To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Choice Hotels International Logo

Choice Hotels International

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 866 283-3510To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

  • Ascend Collection Hotels
  • Clarion
  • Comfort Inn/Comfort Suites
  • Cambria Suites
  • Econo Lodge
  • Mainstay Suites
  • Quality Inn
  • Rodeway Inn
  • Sleep Inn
  • Suburban Extended Stay
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Coast Hotels and Resorts

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 716-6199To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

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Hôtels Gouverneur

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 888 910-1111To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Hilton Honors<sup>®</sup> Logo

Hilton Honors®

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 548-8690To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

InterContinental Hotels Group Logo

InterContinental Hotels Group

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 327-0200To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

  • Candlewood Suites
  • Crowne Plaza Hotel
  • Holiday Inn Express
  • Holiday Inn Hotels & Resorts
  • Hotel Indigo
  • Intercontinental Hotels & Resorts
  • Staybridge Suites
Langham Hotels Logo

Langham Hotels

  • The Langham Hotels
  • Langham Place Hotels
  • Chelsea Hotel
  • 88 Xintiandi
Marriott International Logo

Marriott International

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 627-7468To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

  • Marriott Hotels & Resorts
  • JW Marriott Hotels & Resorts
  • Renaissance Hotels
  • EDITION Hotels
  • Autograph Collection
  • Courtyard by Marriott
  • Residence Inn by Marriott
  • Fairfield Inn & Suites by Marriott
  • Marriott Conference Centers
  • TownePlace Suites by Marriott
  • SpringHill Suites by Marriott
  • Marriott Vacation Club
  • The Ritz-Carlton Hotel Company, L.L.C.
  • Marriott Executive Apartments
Hôtels Pan Pacific Canada et É.-U. Logo

Hôtels Pan Pacific Canada et É.-U.

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 877 324-4856To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Hôtels Radisson<sup>™</sup> Logo

Hôtels Radisson

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 800 615-7253To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Wyndham Worldwide Logo

Wyndham Worldwide

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 866 996-7937To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

  • Wyndham Hotels and Resorts
  • Ramada
  • Days Inn
  • Super 8
  • Wingate by Wyndham
  • Baymont Inn & Suites
  • Microtel Inns & Suites
  • Howard Johnson
  • Travelodge (United States only)
  • Knights Inn
  • Hawthorn Suites
Vous pouvez demander des points manquants de nos partenaires de voyages en communiquant directement avec eux.
Vacances Air Canada  Logo

Vacances Air Canada

Il vous manque des points pour un vol? Soumettez une demande de points manquants pour un vol.

Réservations chambres d’hôtel et voitures de location auprès de cxLoyalty pour membres Aéroplan Logo

Réservations chambres d’hôtel et voitures de location auprès de cxLoyalty pour membres Aéroplan

Mozio  Logo

Mozio

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 877 959-6727To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Vous ne pouvez pas demander des points manquants auprès de nos partenaires détaillants en magasin si vous avez oublié de présenter votre carte Aéroplan au moment de l’achat. Pour toute autre demande, veuillez communiquer directement avec le partenaire.
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eBoutique Aéroplan

Demander des points manquants pour un achat effectué dans la eBoutique Aéroplan.

Points.com, pour les points achetés, donnés en cadeau ou transférés Logo

Points.com, pour les points achetés, donnés en cadeau ou transférés

To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.1 866 340-3717To cancel this booking, please use the Air Canada self-service form. You may be eligible to transfer the remaining value in a cancelled booking to an Air Canada Travel Voucher or convert the value into Aeroplan Miles with an additional 65% bonus miles. Refundable fares can be returned to original form of payment, minus any applicable fees.

Veuillez consulter les conditions générales propres à la promotion et vérifier la période d’attribution des crédits. Si la période d’attribution des crédits est écoulée et que vous croyez que vous auriez dû recevoir vos points, vous pouvez communiquer avec nous et nous serons ravis de vous aider.