The following survey is about your in-flight experience onboard your International Economy Class flight from Toronto Pearson to London Heathrow (AC848)

1. Did you fly in International Economy Class from Toronto to London-Heathrow?

2. Overall, how would you rate the food and service on your International Economy Class flight?

3. Overall, how would you compare the food and service on this flight to that of your previous International Economy Class flight to London-Heathrow?

4. Did you enjoy the hot towel service offered after take-off?

5. Were you aware that sparkling wine was available on your flight?

6. Did you consume any sparkling wine?

7. Did you consume the featured sparkling wine cocktail?

8. Did you enjoy having the option to consume sparkling wine?

9. Which main meal served after take-off did you eat on your flight?

10. How would you rate the taste & quality of your main meal selection?

11. How would you rate the timeliness of the main meal service?

12. Did you eat the cheese provided on the side of your main meal?

13. Did you eat the green side salad?

14. How would you rate the quality of the green side salad?

15. How would you rate the dessert service on this flight?

16. How would you rate the quality of the ice cream on this flight?

17. How would you rate the taste of the ice cream on this flight?

18. Were you aware that hot chocolate was available on this flight?

19. Did you consume hot chocolate on this flight?

20. Did you appreciate having the option of consuming hot chocolate?

21. Did you enjoy the hot towel service prior to the second meal service?

22. Which breakfast option served before landing did you eat?

23. How would you rate the quality of your breakfast selection?

24. How would you rate the timeliness of the breakfast service on this flight?

25. Were you aware of the goodbye chocolate distributed prior to landing?

26. Did you appreciate receiving a goodbye chocolate?

27. How would you rate your overall experience on this flight?