Medical / Mobility
Some medical conditions require advance notice and medical approval for travel. We’ve detailed everything you need to know.
Here’s what you need to know about travelling with your own wheelchair or mobility aid, and the wheelchair services we offer within the airport and onboard.
Read our policy regarding customers with allergies, and find out how to request a buffer zone.
Special services are available to our visually or hearing impaired customers.
Here’s everything you need to know about travelling with your own personal attendant.
Do you have a special seating requirement? We can help.
We’re happy to welcome your service animal onboard, but certain rules do apply.
Here’s important information if you require oxygen during your flight.
Most of our aircraft are accessible to customers with disabilities.
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