October 30, 2019
Because of recent incidents in Santiago, Chile, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:
- You purchased an Air Canada ticket no later than October 21, 2019 for travel between October 21, 2019 and November 5, 2019.
- Your itinerary includes a flight to, from or via Santiago Int. Airport (SCL).
If you are scheduled to travel during the affected period, you may contact Air Canada Reservations (1-888-247-2262) to change your flight free of charge, to another date between now and November 10, 2019, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
If you purchased your ticket with Aeroplan or Air Canada Vacations, please contact them directly.