Corporate Profile

Corporate Profile

What's New

Fleet Renewal

The Boeing 737 MAX joined Air Canada’s fleet in 2017 with 16 to be delivered by the end of 2018. This builds on the airline’s recent international fleet renewal of state-of-the-art and fuel-efficient Boeing 787 Dreamliners. Air Canada plans to operate 30 Boeing 787 Dreamliners by the end of 2017, including 22 larger Boeing 787-9 versions, with all 37 scheduled to be delivered by the end of 2019.

A bold new look

Air Canada’s fleet of 300 mainline and regional aircraft are being repainted in a bold black and white design highlighting its iconic red maple leaf rondelle that returns to the tail after an absence of 24 years. The design reflects Canada’s vastness and contrasting seasons, with references to its wildlife and First Nations heritage.

Air Canada Signature Suite Unveiled

Air Canada has again raised the bar, setting a new standard for premium travel in North America with its Air Canada Signature Suite, located in Terminal 1 at Toronto Pearson, unveiled in December for select International Business Class customers. The new Air Canada Signature Suite adds to other new Maple Leaf Lounges at airports in Frankfurt, London Heathrow, New York-Newark, Los Angeles, Montréal International and Vancouver International.

Maple Leaf Lounges Unveiled

Air Canada’s 23 Maple Leaf Lounges worldwide showcase contemporary Canadian design, artwork and talent. Air Canada has again raised the bar, setting a new standard for premium travel in North America with its Air Canada Signature Suite, located in Terminal 1 at Toronto Pearson, unveiled in November for Super Elite 100K and International Business Class customers. The new Air Canada Signature Suite adds to other new Maple Leaf Lounges at airports in Frankfurt, London Heathrow, New York-Newark, Los Angeles, Montréal, Vancouver International, Calgary and Edmonton.  

Global Network Expands

Air Canada circles the world with the announcement of new destinations launching in 2018:

  • Toronto to Shannon, Zagreb, Porto, Bucharest.
  • Montreal to Tokyo-Narita, Dublin, Bucharest, Lisbon, Tel Aviv.
  • Vancouver to Paris and Zurich.

In 2017, Air Canada launched 30 new routes, including 20 new international routes:

  • Toronto to Mumbai, Berlin, Reykjavik, Cartagena.
  • Montreal to Algiers, Marseille, Shanghai, Reykjavik, Lima.
  • Vancouver to Taipei, Nagoya, London-Gatwick, Frankfurt, Melbourne.

Wi-Fi Connectivity, International Business Class & Premium Economy

Air Canada is proud to be the first Canadian airline to offer Wi-Fi access on select North American flights and across all its 101 narrow-body aircraft. Wi-Fi service is the latest product enhancement following the airline’s introduction of its new Boeing 787 Dreamliner International Business Class and Premium Economy seating across its Boeing 777-300ER and Boeing 777-200LR fleet. Air Canada’s Premium Economy cabin featuring enhanced comfort and amenities is offered on all wide-body aircraft on international flights: Boeing 787 Dreamliners, Boeing 777-300ERs and -200LRs, and Airbus A330-300s. (787.aircanada.com)

 

Mobile & Online Services

aircanada.com and mobile.aircanada.com are available in seven languages.

Book:

  • Make online booking for flights, car rentals and hotel stays and share flight plans.
  • Purchase Air Canada gift cards or flight passes.
  • Access Air Canada Vacations, Air Canada Rouge and Air Canada Cargo services.

Self-serve:

  • “Manage My Bookings” allows access to flight bookings, modify itineraries, e-upgrades, car rentals and hotel bookings.
  • The “Self Service Rebooking Tool lets customers immediately rebook.
  • Purchase upgrades, extra bag allowance and select seats.

 Fly:

  • Kiosks at most airports provide self-service at airport arrival.
  • The “Daily Travel Outlook” on aircanada.com/operationaloutlook has the latest on severe weather or irregular operations.
  • Verify flight status and check-in within 24 hours of departure.
  • Read “Travel Alerts” to advise of flight delays or cancellations.

Global Network & Convenient Gateways

Air Canada’s four hubs, Toronto (YYZ), the primary global hub, Montreal (YUL), the gateway to French international markets, Vancouver (YVR), the airline’s premier gateway to Asia Pacific, and Calgary (YYC), offer Air Canada customers smooth connections under one roof. When travelling from the U.S. through these hubs and onwards to any international destination, seamless connection process and quick passport check means passengers never have to wait in customs lines, pick up bags or transfer terminals. Simply walk to the next departure gate!

By the numbers:

Air Canada’s extensive global network provides scheduled passenger service directly to 64 airports in Canada, 57 in the United States and 98 in Europe, Africa, the Middle East, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada, Air Canada Rouge and its Air Canada Express regional partners operate on average 1,600 scheduled flights each day. Together with its Star Alliance™ partner airlines, staralliance.com, Air Canada offers service to 1,300 airports in 191 countries and provides reciprocal top tier frequent flyer benefits.

Air Canada at a glance

Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada.  In 2016, Air Canada together with its Air Canada Express regional partners carried close to 45 million passengers, offering direct passenger service to more than 200 destinations on six continents.  Air Canada is a founding member of Star Alliance™, providing the world's most comprehensive air transportation network.

Air Canada's predecessor, Trans-Canada Air Lines (TCA) inaugurated its first flight on September 1, 1937. The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle. By 1964, TCA had grown to become Canada's national airline; it changed its name to Air Canada. The airline became fully privatized in 1989. Air Canada shares are traded on the Toronto Stock Exchange (TSX:AC), and effective July 29, 2016, its Class A variable voting shares and Class B voting shares began trading on OTCQX International Premier in the US under the single ticker symbol “ACDVF”.

Air Canada is among the 20 largest airlines in the world and employs 30,000 people.  Its corporate headquarters are located in Montreal.


Air Canada Rouge

Air Canada’s leisure airline, Air Canada Rouge, celebrated its fourth birthday on July 1, 2017, having grown into an international vacation carrier with 1,800 employees, 49 aircraft and a network of over 100 routes touching five continents.  Air Canada Rouge is an integral component of Air Canada’s international growth strategy, as its popularity with leisure travellers and the efficiencies of its business model enables Air Canada to effectively compete for vacation traffic and open new markets around the world.

Air Canada Express

Air Canada enhances its North American domestic and transborder network through capacity purchase agreements with a number of Canadian regional airlines that operate flights on behalf of Air Canada under the Air Canada Express banner. The airlines operating Air Canada Express flights on behalf of Air Canada are: Jazz Aviation LP, Sky Regional Airlines Inc., Air Georgian Ltd. and Exploits Valley Air Services (EVAS).

Air Canada Altitude

Air Canada's top tier program, Altitude, recognizes and rewards the airline’s most frequent flyers with exclusive travel privileges including complimentary upgrades, complimentary checked baggage, exclusive partner offers, Maple Leaf Lounge access and Star Alliance recognition with Air Canada’s partners worldwide. (altitude.aircanada.com)

Altitude members are recognized through their Aeroplan membership and benefit from Air Canada’s partnership with Aeroplan (aeroplan.com) offering numerous ways to earn and redeem Aeroplan Miles with over 150 partners.


In the community

The Air Canada Foundation, launched in 2012, is a registered charity focused on the health and well-being of children and youth.

The Foundation:

  • Offers financial and in-kind support through travel assistance to Canadian registered charities;
  • Donates Aeroplan Miles to pediatric hospitals across Canada enabling children to access medical care unavailable locally;
  • Supports employee philanthropy in their local community aided by airline ticket donations for their fundraising activities;
  • Collects loose change on board Air Canada flights;
  • Is an active participant in international humanitarian relief as the need arises and supports major health-related causes.

The Foundation’s sixth annual golf tournament in 2017 netted $1 Million in support of children’s organizations.

Donate cash or Aeroplan Miles today on aircanada.com/foundation.

More Concierge Service Worldwide

Altitude Super Elite 100K members and International Business Class customers now enjoy exclusive personalized Air Canada Concierge services at 44 airports worldwide. Concierges are an immediate resource for these customers in-person during regular business hours and by phone 24/7 for all travel and airport-related matters, special requests and personalized services such as hotel, restaurant and ticket reservations. 

Air Canada also offers Business Class Check-in within a lounge setting at its Toronto Pearson global hub for Business Class customers and customers holding select Premium status.

Specialized Services

Air Canada Vacations is a leading Canadian tour operator, offering inclusive packages featuring accommodation, roundtrip airfare on board Air Canada, Air Canada Rouge, and its Star Alliance partners, Aeroplan flight rewards, as well as a wide assortment of cruises, tours and excursions. A repeat recipient of the Travel Media Agents’ “Choice Award for Favourite Tour Operator,” Air Canada Vacations offers hundreds of destinations in the Caribbean, Mexico, Central & South America, Asia, Europe, and the U.S. (aircanadavacations.com Opens in New Window)  

Air Canada Cargo provides direct cargo service worldwide. Air Canada Cargo’s team of industry-leading experts offers customers a unique set of business solutions tailored to meet the shipping community's needs efficiently and cost-effectively. (aircanadacargo.com Opens in New Window)

Air Canada Jetz, Air Canada’s specialty charter service, provides premium air travel featuring all-business class seating comfort and personalized service to professional sports teams, corporate incentive travellers and executive groups. (aircanada.com/jetz Opens in New Window

Awards

Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2017 Best Airline in North America.  In 2016, readers of Global Traveler magazine again voted Air Canada “Best Airline in North America.” the readers Premier Traveler voted Air Canada,” “Best North American Airline,” “Best North American Airline for International Travel,” “Best Flight Attendants in North America,” “Best North American Airline for Business-Class Service,” and “Best Airline Website”. 

Key financial and traffic data

Year ended December 31, 2016. Figures in Canadian dollars.

  • Operating revenue: $ 14,677 million
  • Net income: $ 876 million
  • Revenue passenger miles (RPMs): 76,481 million
  • Available seat miles (ASMs): 92,726 million
  • Passenger load factor (PLF): 82.5 per cent

Fleet As of Dec 1, 2017

Air Canada

  On order Operating
Boeing 777-300ER   19
Boeing 777-200LR   6
Boeing 787-8   8
Boeing 787-9 7 22
Boeing 767-300   9
Boeing 737-8 MAX 48 2
Boeing 737-9 MAX 11 0
Airbus A330-300   8
Airbus A321   15
Airbus A320   42
Airbus A319   18
Embraer 190   25
Bombardier CS300 45
Total 111 174

Air Canada Express

  Operating
Embraer 175 25
CRJ-900 21
CRJ-100/200 24
Dash 8-400 44
Dash 8-300 26
Dash 8-100 16
Total 156*

*In addition, Air Georgian and EVAS operate a total of 15 18-passenger aircraft on behalf of Air Canada pursuant to capacity purchase agreements with Air Canada.

Air Canada Rouge

  Operating
Boeing 767-300 24
Airbus A319 20
Airbus A321 5
Total 49

Overview Open PDF file is produced by: Air Canada Corporate Communications, www.aircanada.com/en/media Revised November 2017.