You can now request an upgrade reservation online!

Great news! You can now easily request your upgrade reservations online at aircanada.com to enjoy the comfort and extra space of Executive Class. Request an upgrade for any Air Canada or Air Canada Jazz flights using your 2008 Air Canada Upgrade Certificate (subject to the terms on the certificate).

• The requester must be an Air Canada Prestige, Elite or Super Elite member; their name and Aeroplan number must appear on the certificate.
• Eligible only when using a 2008 Air Canada Upgrade Certificate.
• Eligible for travel on all flights operated by Air Canada and Air Canada Jazz, or for portions of these flights.
• Eligible for bookings with up to two passengers.
• Eligible only for tickets booked at aircanada.com.
• Upgrade is subject to terms and conditions on the certificate.
• Passengers must present the applicable upgrade certificate to the agent at check-in, or at the boarding gate, or the upgrade will be denied.
• Not applicable with pre-purchased Air Canada upgrade certificates.
• Not applicable for bookings using flight passes. Please call Air Canada Reservations.

• Ensure that you have your certificate in hand before requesting your upgrade.
• Make or retrieve your booking online.
• Click on the 'Request an Upgrade' link in the right hand corner of the booking details page.
  • If the 'Request an Upgrade' link is greyed-out or not available, please check that the conditions governing the use of the certificate have been met, and that the booking period for the Upgrade Request has been respected.
• A red UPGRADE button appears for flights that are eligible for an upgrade.
• Enter the last seven digits indicated on the certificate for validation.
• You will have the option to waitlist for flights that cannot be confirmed immediately.
• An email will be sent if your upgrade request has been confirmed.
• If any flights have been waitlisted for an upgrade, please verify online for confirmation at a later date.
• Changes or cancellations to a booking with a confirmed upgrade cannot be made online. Please call Air Canada Reservations.
• Online changes can only be made to bookings for which a flight has been waitlisted, but not yet confirmed for an upgrade.
• If your request has not been confirmed prior to check-in, you must make a new standby upgrade request at the airport.
• Change restrictions apply as per the original fare type/booking class.