An attendant is defined as a able-bodied person 16 years of age or older who is physically capable of assisting a non self-reliant passenger with a disability to an exit in the event of an emergency, and who will attend to the personal needs of that passenger during the flight, where such is required.

Please note that an attendant may not travel with both a child under 8 years old and a customer that requires an attendant.

Self-reliant passenger:
A self-reliant passenger is self-sufficient and capable of taking care of all his or her needs during a flight, including receiving, understanding and acting upon safety instructions, and requires no special or unusual attention beyond that afforded to other passengers, except that assistance with boarding or deplaning may be required.