As of October 29, 2009, Air Canada is aligning its booking classes with those of its Star Alliance partners, for all fare options.

What are booking classes?

Although normally transparent to the customer booking at aircanada.com, our reservations system displays the various fare options with booking classes represented by letters and used to allocate seats for inventory, pricing and revenue management purposes and for upgrades.

A more seamless booking experience

These booking classes are now regrouped within Air Canada ’s various fare options such as Tango, Tango Plus, Latitude, Executive Class/Executive First, designed to offer you a more seamless booking experience for your worldwide travel within the Star Alliance network. As a valued Top Tier customer, you benefit from upgrade certificates that are also eligible based on our fare options and their corresponding booking classes.

The chart below summarizes the new booking class eligibility for all 2009 Top Tier Upgrade certificates and the changes to occur for travel as of October 29, 2009.

Regardless of the fare purchased, Y, B, M and U booking classes will be honoured with all 2009 Top Tier upgrade certificates until February 28, 2010.

How to use your Top Tier upgrade certificates

Request an upgrade online

• You can request an upgrade online.
• For travel as of October 29, 2009, the new booking classes identified above will be in effect.
• For travel until February 28, 2010, the following booking classes will be honoured:
• with a Latitude fare - Y, B, M and U
• with a Tango Plus fare - B, M, U, H, Q, V, W, S, L and A
• Upgrade booking windows will remain the same.

Request an upgrade at the check-in or boarding gate

• Present your valid upgrade certificate, confirmed same-day ticket, a boarding pass and    an Air Canada Super Elite, Elite or Prestige card.
• A standby option will still be offered to customers in a valid booking class at the web check-in