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Travelling this Holiday season?

With the busy Holiday travel season fast approaching, we’d like to offer a few self-service travel tips for a smooth Holiday travel experience.

Plan ahead

  • You should plan to arrive at the airport at least one extra hour ahead of normal check-in and boarding times to avoid problems associated with holiday congestion.
  • Read our travel advisories for the most up-to-date information on possible flight disruptions.
  • Check the status of departing and arriving flights:
    • online,
    • with your mobile device, or
    • by calling the toll free Air Canada flight status line at 1-888-422-7533; TTY (Hearing Impaired): 1-800-361-8071.
  • Register with our mobile notification services to have your flight schedules, cancellations, delays and details sent directly to your mobile device or e-mail, all in real time.
  • Ensure you and your family have all the travel documents you need for your trip.
  • Purchase added peace of mind: 'On My Way' is a comprehensive travel assistance service for flight delays or travel disruptions beyond the airline's control.

  • Your flight has been delayed or cancelled?
    If Air Canada advises you that your flight has been cancelled, or if severe weather conditions are expected to bring about a flight delay or cancellation, you may be able to access our Delayed and cancelled flight service to make alternate arrangements using your booking reference number and passenger name.

  • You’re travelling to, from or via the U.S.?
    The U.S. Secure Flight Program requires that you provide additional Secure Flight information at least 72 hours before your flight or at time of booking.

Check in early

  • Check in online or on your mobile device at any time within 24 hours of departure.
  • Get your boarding pass sent electronically to your mobile device, or print it from home or at one of our Self-service check-in kiosks at the airport.
  • You have bags to check?
    Use our quick and convenient self-service tagging option to print and attach your own baggage tags, then deposit your bags at the designated airport counter. The self-service tagging option is available at Air Canada check-in kiosks at the following airports: Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto Pearson, Vancouver, Winnipeg, Paris-Charles de Gaulle and London Heathrow.

Pack smartly

  • Take the time to review your checked and carry-on baggage allowances, as well as special restrictions that apply to liquids, gels and aerosols. And remember: always bring medication and valuables on board with you.
  • Leave gifts unwrapped, in the event that security or customs agents need to inspect the contents of your baggage.
  • Download and print our Baggage ID card and place one inside each of your bags for easy identification.
  • Planning to play in the snow during your trip?
    Find out everything you need to know about packing skis, snowboards, skates and other types of sports equipment.

Have a safe and enjoyable holiday season!

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