What's New!

Holiday self-service travel tips

The Holiday travel season is often when airports are at their busiest. So we'd like to offer a few holiday self-service travel tips to help get you on your way.

Plan ahead

  • Try to arrive at the airport at least one extra hour ahead of normal check-in and boarding times to avoid problems associated with holiday congestion.
  • Read our travel advisories for the most up-to-date information on possible flight disruptions.
  • Check the status of departing and arriving flights:
    • online,
    • with your mobile device, or
    • by calling the toll free Air Canada flight status line at 1-888-422-7533; TTY (Hearing Impaired): 1-800-361-8071.
  • Register with aircanada.com's mobile notification services: your flight schedules, cancellations, delays and details will be sent directly to your mobile device or e-mail, all in real time.
  • Make sure you have all the travel documents you and your family need for your trip.
  • Purchase added peace of mind with 'On My Way', a comprehensive travel assistance service for flight delays or travel disruptions beyond the airline's control.
  • Your flight has been delayed or cancelled?
    If Air Canada advises you that your flight has been cancelled, or if severe weather conditions are expected to bring about a flight delay or cancellation, you may be able to access our Self-Service Rebooking Tool to make alternate arrangements using your booking reference number and passenger name.
  • You're travelling to, from or via the U.S.?
    The U.S. Secure Flight Program requires that travellers provide additional Secure Flight information at least 72 hours before their flight or at time of booking. Learn more about how you can provide this information.

Check in early

  • Check in online or on your mobile device at any time within 24 hours of departure.
  • Get your boarding pass sent electronically to your mobile device, or print it from home or at one of our self-service check-in kiosks at the airport.
  • You have bags to check?
    Use our quick and convenient self-service tagging option to print and attach your own baggage tags, then deposit your bags at the designated airport counter. The self-service tagging option is available in Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto Pearson, Vancouver, Winnipeg, Paris-Charles de Gaulle and London Heathrow.

Pack smartly

  • Review your checked and carry-on baggage allowances, then take a few minutes to read the special restrictions that apply to liquids, gels and aerosols. And remember to always pack medication and valuables in carry-on baggage.
  • Remember to leave gifts unwrapped. In the event that security or customs agents need to inspect the contents of your baggage, all the items in your possession should be unwrapped and easy to access.
  • Download and print our Baggage ID card and place one inside each of your bags for easy identification.
  • You're planning outdoor winter activities?
    Our sports equipment page will tell you everything you need to know about packing skis, snowboards, skates and much more.

We wish you a safe and happy holiday season!

All news...