What's New!

On My Way

Introducing On My Way, Air Canada's newest travel option. Our On My Way service provides travel assistance service to protect you against unexpected travel expenditures -- including any that apply to your air ticket investment -- and offers you a smooth, stress-free travel experience when unplanned disruptions affect your travel plans.

On My Way gives you access to specially trained Air Canada customer service agents who will assist to get you on your way more quickly and smoothly by:

  • Rebooking the first available flight on Air Canada, Air Canada Express (flights operated by Jazz) or another airline
  • Arranging complimentary hotel accommodation, car rental or other ground transportation and meals

We invite you to learn more about On My Way.

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