What's New!

Exclusive Travel Assistance when unexpected situations affect your travel plans

Introducing On My Way, Air Canada's newest à-la-carte fare option, providing travel assistance service to protect you against unexpected travel expenditures -- including any that apply to your air ticket investment -- and offers you a smooth, stress-free travel experience when unplanned disruptions affect your travel plans.

On My Way service gives you access to specially trained Air Canada customer service agents who will assist to get you on your way more quickly and smoothly by:

  • Rebooking the first available flight on Air Canada, Jazz or another airline
  • Arranging complimentary hotel accommodation, car rental or other ground transportation and meals
Additionally, you'll receive automatic flight information updates, by SMS text and by email, that include flight departure/arrival information, gate and connecting flight details.

Learn more about On My Way

All news...