We are currently experiencing issues with our Past Travel Ticket Receipt / Payment Card Billing Enquiries online form. Please e-mail the following information to email@example.com
. It will help us find your records and we will be able to help:
- Passenger first and last name
- Flight Number, Date of departure, Origin & Destination
- Ticket number (this is a 13 digit number starting with 014 printed on your itinerary receipt and credit card statement– ex 0142123456789)
- Booking Reference (this is a 6 character text field – ex AB12C3)
- Aeroplan Number
- a brief explanation of your request.