Contact Us - South Africa

Air Canada Reservations

Development Promotions (Pty) Ltd
2nd Floor, South Block,
23 Eaton Road,
South Africa

Tel +27 11 463 1147
Fax: +27 11 463 1172

Flight Arrivals & Departures

Development Promotions Ltd
South Africa
Tel: +27 11 463 1147

Travel Support

Tell us about your experience with Air Canada:

Send us an email with your comments, compliments and suggestions. You’ll help us improve the services we offer.

Other ways to reach us:

Air Canada Customer Relations
P.O. Box – 447
TW13 9DZ
United Kingdom
Fax: +44 208 917 2395

For Refund Services:

To request a refund or for information on the status of a refund:

For ticket receipt & credit card billing enquiries:

For past travel only, if you need:

  • a copy of a ticket or receipt
  • information on ticket usage and/or itinerary, or
  • explanation of a credit card charge

For Baggage Services:

Air Canada - Baggage Claims
Zip YUL 1116
P.O. Box 8000
Airport Station
Dorval, Quebec
H4Y 1C3

Tel.: +1 (888) 689-2247 (toll free within North America, 24 hours a day, 7 days a week)
Fax: +1 (800) 237-3563 (toll free within North America)

Air Canada Stopover Program

Please contact Air Canada Vacations:

Support during travel:

Post-travel support:

Car Rentals