Before you start
Before you start completing the form below, make sure you have your e-MCO number handy.
Note: If your number starts with 01440, your voucher is not an e-MCO. It is a paper voucher or Miscellaneous Charges Order (MCO). Please return to the e-MCO/Travel Voucher information page for details on how to redeem your paper voucher.
Here's an example of a Paper Voucher
To redeem your e-MCOThe form below is for you if:
- you have an Electronic Travel Voucher (e-MCO), and
- you wish to apply your e-MCO to a flight you have already taken.
If you have yet to purchase a ticket and wish to apply your e-MCO to that purchase, please return to the e-MCO/Travel Voucher information page and follow the instructions in Option 1.
The information you provide in the form below will allow us to apply the value of your EMCO/travel voucher as credit towards a newly purchased ticket on aircanada.com. The refund will be processed to the form of payment of the newly purchased ticket, once you have completed your travel.
Call Air Canada Reservations. Our agents will be happy to help.
Please allow a minimum of 3 weeks (unless otherwise stated in applicable law) for your request to be processed.