eUpgrades to Share
Regardless of how you receive them, everyone has the opportunity to share their eUpgrade Credits.
Your eUpgrade Travel Companion
You can use your eUpgrade Credits to request an upgrade for yourself as well as for one Travel Companion who is travelling on the same reservation with you.
Your eUpgrade Nominees
As an Air Canada Top Tier member, you will be able to share your eUpgrade Credits with other travellers, known as eUpgrade Nominees, even when you are not travelling with them. Your nominees must be Aeroplan members.
The number of eUpgrade Nominees depends on your Air Canada Top Tier status.
If you qualify for a higher Air Canada Top Tier status during the year, your list will automatically be updated and you will be able to choose additional nominees, on top of those you had previously selected. Additionally, note that this year, an Aeroplan Member, regardless of their Air Canada Top Tier status, can only be identified as an eUpgrade Nominee by one Air Canada Top Tier member.
Selecting your eUpgrade Nominees
To select your Nominees, simply:- access your eUpgrade account, or
- contact Air Canada Reservations.
You will be asked to provide your Nominees' name and Aeroplan Number. This information will be used to authenticate them as eligible nominees when you request an upgrade for them.
Once you have completed your list of eUpgrade Nominees, you will not be able to change it. However, you will be able to deactivate a nominee if you no longer wish for them to use your eUpgrade Credits, and reactivate them if you change your mind later. Please note that deactivating an eUpgrade Nominee does not enable you to add an additional nominee.
If an eUpgrade Nominee is not currently an Aeroplan Member, they can visit aeroplan.com to create an account. If your Nominee prefers to accumulate mileage with another frequent flyer program, they should add their Aeroplan Number to their reservation prior to the upgrade being requested, then change their frequent flyer number upon check-in. This will not affect their upgrade request.
Validity of your list of eUpgrade Nominees
For 2012 Air Canada Top Tier members, eUpgrade Nominee lists will be valid until February 28, 2013 (inclusively), which marks the end of the 2012 Top Tier benefit year.
You can request upgrades for the nominees appearing on your list expiring February 28, 2013 until that date (inclusively), regardless of when travel actually takes place, so long as you have valid eUpgrade Credits in your account.
Please note that every year, eUpgrade Nominee lists will be valid throughout the benefit year, and will be refreshed on March 1st of every year.
Requesting upgrades for your eUpgrade Nominees
As an eUpgrade account owner, you will always be responsible for requesting an upgrade for your eUpgrade Nominees. The eUpgrade Nominees themselves cannot request upgrades using your eUpgrade Credits.
The eligibility criteria that apply to your Top Tier status will be the same for your eUpgrade nominee. For instance, if you are a Super Elite member, your eUpgrade Nominee can be upgraded from the same eligible fares and within the same applicable booking window as permitted by your Super Elite status. Note, however, for upgrade clearance from the reservation waitlist and the airport standby list, the nominee’s own Top Tier status will apply.
Make sure you complete your request ahead of your nominee's travel date while remaining within your applicable booking window. We also strongly recommend that you complete the request:- by accessing your eUpgrade account, or by
- contacting Air Canada Reservations.
To request an upgrade at the airport for an eUpgrade Nominee, you as the account holder will need to be present at time of check-in.
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