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Products & Services

Maple Leaf Lounges

Air Canada features 20 lounges located at all major airports across Canada and key international stations as well as one Arrivals lounge located in London, Heathrow.

In co-operation with its Star Alliance partners, Air Canada offers customers access to over 600 airport lounges world wide.

Air Canada's renowned Maple Leaf Lounges welcome:

  • Executive First and Executive Class customers;
  • Aeroplan Super Elite members;
  • Aeroplan Elite members;
  • Air Canada Maple Leaf Club Card holders;
  • American Express AeroplanPlus Platinum card holders;
  • Air Canada Maple Leaf Club Card holders provided by American Express;
  • Air Canada Maple Leaf Club Card holders provided by CIBC;
  • Any Star Alliance member with a Star Alliance Gold logo on their card
Features

Air Canada's Maple Leaf Lounges have been designed to make the time prior to boarding relaxing and to offer premium customers an unrivalled level of service in a quiet and comfortable environment:
  • Complimentary light snacks and alcoholic/non-alcoholic beverages, including local beer on tap, cappuccino and espresso
  • Wide selection of newspapers and magazines
  • High-Definition Television
  • Conference rooms in Toronto, Calgary, Vancouver, Ottawa and Winnipeg
  • Hewlett-Packard Business Centres, featuring a range of business equipment including faxes, colour printers and copiers
  • The latest Lenovo personal computing systems, including leading-edge ThinkCentre M52 desktop computers with high-resolution, 17" flat-panel monitors;
  • Bell Datavalet high-speed Internet access
  • Modern, ergonomically designed office furnishings
  • Sony Entertainment Centres, featuring state-of-the-art audio-visual entertainment equipment
  • The Bell Access Zone (wi-fi), offering the freedom to stay connected to the internet throughout the Maple Leaf Lounge
  • Courteous, helpful staff to assist with same day travel needs, flight check-in and seat assignment
  • The contemporary design of the lounges is further complemented by artwork from various Canadian artists
  • Air Canada's Arrivals lounge, located at London Heathrow, offers private shower facilities with full amenities, valet service for clothes pressing and shoe shining, newspapers & magazines as well as access to Hewlett-Packard business equipment and Lenovo PCs
Utilisation

In 2006, there were more than 2,300,000 visits to Air Canada's lounges worldwide.

Recognition

Air Canada Maple Leaf lounges and Arrivals lounge are earning high praise from discerning customers, and have also won several prestigious design awards:
  • Calgary's Maple Leaf lounge was top winner of the Canadian Interior "Best of Canada" Design Competition.
  • Vancouver's domestic lounge in Pier C received an Award of Excellence from the Interior Designers Institute of British Columbia.
  • Air Canada's Arrivals lounge in London was named winner, in the Hotel and Clubs category, by the Association of Registered Interior Designers of Ontario.
  • The Halifax Maple Leaf lounge has received the Lieutenant Governor's Award for Architecture.