aircanada.com - About Air Canada - Products & Services

Products & Services
Executive First Service - International

Aircraft Specifications
Aircraft type
A340-500
A340-300
A330
B767-300
No. of Seats
42
30
42 or 30
25 or 30
Layout
2-2-2
2-2-2
2-2-2
1-2-2 or 2-2-1
Seat Pitch (inches only)
63"
60"
60"
60"
Seat Width
21"
21"
21"
21"
Recline (degrees only)
180o
151o
151o
151o
Technical:
Power for laptop (Yes/No) Adaptor needed
Yes
Yes (certain aircraft)
Yes
Yes (certain aircraft)
Do you provide adaptors (Yes/No)
No
No
No
No
Entertainment:
Audio - Number of channels
18
10 or 18
18
10 or 18
Video - Number of movies
24
8 or 21
21
8 or 30 DVDs
Number of news channels
1
1
1
1
Number of short subjects & TV shows
8
9 or 8
7
12
Number of games
10
Airshow (yes/no)
Yes
Yes
Yes
Some
On demand or continuous
On demand
On demand or continuous on certain aircraft
On demand
On demand (DVDs) or continuous on other aircraft
Connectivity
No
No
No
No
Data ports (Yes/No)
No
No
No
No
High speed connection (Yes/No)
No
No
No
No
WiFi onboard (Yes/No)
No
No
No
No
Lounge:
Shared or dedicated
Dedicated in Canada, Los Angeles and London. Shared in other airports.
Free high speed internet (Yes/No)
Yes (Air Canada lounges with Business Centers)
Free WiFi connection (Yes/No)
No
Amenity kits:
Includes ear plugs, socks, toothbrush, tooth paste, lotion, mints, eye shades, lip balm, temple balm, face cloth (cotton)
March 2006
Executive First Service - International
Product Features -
Pre/Post Flight
  • Web check in from Canada, 19 US cities and international cities including London, Paris and Tel Aviv
  • Advanced seat selection / boarding pass
  • Priority airport check-in
  • Priority boarding
  • Access to Air Canada’s award winning Maple Leaf lounges, and selected Star Alliance lounges. Our 20 Maple Leaf lounges offer great services such as complimentary alcoholic and non-alcoholic beverages, light snacks, fully equipped HP Business Centers and more
  • Priority baggage handling and delivery
  • Fast track customs access at London Heathrow, Priority lanes at Vancouver, Toronto and Ottawa
  • Park ‘n’ Fly Service in Vancouver, Calgary, Edmonton, Toronto, Ottawa Montreal & Halifax – special rates – Aeroplan mileage points
  • Concierge service available in 21 cities around the world (internationally located at 9 airports)
  • Baggage check-in service available at Paddington Station, London Heathrow
  • Aeroplan members – 25% mileage bonus points Frequent Flyer Program
  • Self-Service Check-in Kiosks located nation wide at select airports as well as in the US and London
  • Upon arrival from your intercontinental flight you have access to the Air Canada Arrivals Lounge in London Heathrow and Premium Plaza Arrivals lounge in Vancouver. Lounges offer you several services such as hot showers, continental breakfast, clothes pressing, access to business equipment and more
Product Features -
In-Flight
  • Separate cabin with guaranteed window or aisle seat
  • Dedicated washrooms featuring the upscale Canadian Fruits & Passion branded amenities (Globe Spa line)
  • Electronic seat controls: lumbar support, leg rest extension and increased recline
  • Large pillows and blankets
  • Complimentary unisex amenity kits which include all essentials as well as Canadian branded Deserving Thyme products featuring day grooming essentials and Deserving Thyme toiletries packaged in a re-usable bag. Mini-kit is provided ex. Europe
  • Essential Duty Free boutique service at your seat
  • Tray table in armrest (swing away feature to allow entry and exit with objects on table)
  • Multi-lingual service according to route
In-Flight
Entertainment
  • Award winning “no boundaries” entertainment on audio and video on demand (AVOD) equipped aircraft.
  • State of the art noise reduction headset
  • Individual armrest video screens
  • Individual reading light
  • Selection of games on A330 & 340* aircraft * (select aircraft only)
  • Premium newspapers and magazines
  • Air show - moving map display on select aircraft
  • Award-winning enRoute magazine in each seat pocket yours to take home
  • enRoute entertainment Guide in every seat pocket
  • enRoute journal featuring news, business, sports and weather
  • World class selection of Hollywood International and independent films
  • Personal Video system on all aircraft
  • Panasonic DVD players on some 767 aircraft
  • In seat laptop power supply on all A330, and selected A340 and 767-300 aircraft
Personal Communication System
  • Laptop power port available on select aircraft and at select seats
  • Global access telephones at every seat (air to ground communications) with the ability to receive in-coming calls
Meal & Beverage Service
  • Pre-departure beverage (sparkling wine/juice/ water)
  • Bottle of mineral water for every passenger
  • Premium selection of beers including Sleeman’s Cream ale beer, spirits, liqueurs, soft drinks, and juices
  • New vintages from our award – winning cellar – Champagne, Old and New World red and white wines, Canadian red and white wine and port
  • Spirit Debut – our monthly featured cocktail made with award winning Canadian made Iceberg vodka
  • Second Cup coffee, Higgins & Burke Orange Pekoe tea, herbal teas including green and jasmine (to/from Asia)
Dinner (To/From Europe)
  • Individual menus and wine list*
  • Hot towels*
  • Warmed ramekin of nuts served with your beverage of choice
  • Opening Acts – choice of two appetisers (one vegetarian option); aisle service
  • Scrumptious choice of 3 entrees showcasing the very best in Canadian, Asian and vegetarian cuisine. Selections may include:
    • Grilled Alberta Fillet with Red Wine Sauce
    • Roasted Cornish Game Hen with Apple Onion Sauge Dressing
    • Atlantic Salmon with Saffron Sauce
    • Maple Ginger Glazed Arctic Char
    • Maple Baked Chicken with Garlic Thyme Roast Potatoes
    • Cannelloni with Spinach and Ricotta Cheese
    • Ravioli filled with Portobello Mushroom & Cheese

All main meal components are heated separately and individually assembled/plated in our galley

  • Main Attractions – four course meal, with the entrée served in a 9” contemporary bowl*
  • Gourmet Express – our all-inclusive cold meal option offered shortly after takeoff (ex-Canada only)
  • Designed for those who do not wish to dine through four separate courses
  • Selection of warm breads and rolls*
  • Simply Indulgent – dessert trolley including 2 selections and fresh fruit*
  • Cheese and fine port service*
  • ‘Sneak a Snack’ – customers can enjoy snacks including fresh fruit on select flights*
  • Executive First Meal Service To/From Europe-Western Canada and To/From Asia

Canada to Europe Breakfast Service

  • Hot towels
  • Selection of juices
  • Fresh fruit appetiser
  • Rise N’ Shine – full hot champagne style (3 hot breakfast choices) or continental breakfast depending on flight
  • Cereals and yogurts
  • Selection of heated breakfast croissants and pastries
  • Second Cup coffee, Higgins & Burke Orange Pekoe tea and herbal teas
Europe to Canada Second Meal Service
  • Intermission – Fresh baked on board cookies served with ice cream
  • Lite Bites: savories (hors d’oeuvres) and mixed greens
  • Scones and clotted cream ( London to Canada flights only)

Dinner (To/From Asia)

  • Otsumami served with your beverage of choice
  • Choice of hot and cold canapés (Japan only)
  • Cold canapés in china spoon (Asia only)
  • Appetiser
  • Scrumptious choice of 3 entrees including our authentic Kaiseki choice on flights to/from Japan

Second Meal Service (To/From Asia)

  • Hot towels
  • Selection of juices
  • Fresh fruit appetiser
  • Rise N’ Shine – 3 hot breakfast choices
  • Cereals and yogurts
  • Selection of heated breakfast croissants and pastries
  • Second Cup coffee, Higgins & Burke Orange Pekoe tea and herbal teas