Airport & Cargo ground services

If you're looking to break out of the routine and do something different then you might be well suited to a part time position as an Air Canada station attendant. Working between 20-32 hours each week, you'll be part of our ground handling team servicing our aircraft during station stops. Station Attendants work in all weather conditions handling baggage and freight, and frequently operating a variety of vehicles including complex loading equipment.


  • Able to perform ramp functions including heavy physical work in an outdoor environment
  • A valid drivers license
  • Available to work days, evenings or nights including weekends and holidays
  • Available to follow a two-week full time training schedule
  • Canadian citizen or landed immigrant
  • Able to pass security clearance and obtain the Transport Canada Security Card (MOT- please refer to Transport Canada site for more details)

Key Success Factors

  • Strong customer orientation
  • Able to work in a team environment
  • Able to remain composed in stressful situations
  • Able to work under strict timelines in order to maintain on-time departures while ensuring Safety First at all times

A Day in the life of a station attendant

The first thing I have to do in the morning is attend a briefing with the Lead Station Attendant, who advises me which duties I will be performing during the shift. One of the most important roles of a Station Attendant working on the ramp is ensuring that the aircraft is ready for a secure on-time departure.

When I work in the Baggage area, I could be loading containers, open carts or cube carts with baggage while ensuring that the right bag goes on the right flight. On some aircraft types, I need to get into the cargo hold and manually load the bags onto the aircraft.

Working as a team is the key to success. Building relationships with other departments helps achieve this goal. We rely on other departments to provide us with the tools we need to do the job. Each day brings with it a new set of challenges. What happens today may not happen tomorrow. My ability to stay focused while working quickly and safely with my team helps ensure a successful daily operation.

After working as a Station Attendant, Brian decided to apply for the position of Lead Station Attendant. After several years in that role, he pursued his now current position of Performance Lead Station Attendant.

How I became a station attendant

When Brian decided he wanted to work for Air Canada, he made a trip down to the Air Canada building to fill out an application. This was the days when applying online was not an option. Having submitted an application, it took about 3 weeks before Brian was asked to come in for an interview. Within a few weeks, he had secured a position of an Air Canada Station Attendant. The rest is history.