Print This Page

By accepting and using an Air Canada Cargo account number, the named thereon agrees to the following conditions:

Credit Card and/or Cash payments will be initially required with all new accounts. Once an account has reached CAD $4,000 in revenues for Air Canada Cargo (“Revenue”), (freight and surcharges included), credit can be offered to customers residing or having its domicile in North America and South America only.

Once a customer has reached CAD $4,000 in Revenue (freight and surcharges included) and would like to receive credit, he/she/it must initiate contact with Air Canada Cargo via email at accargoaccount@aircanada.ca  or facsimile (204) 941 2938.

If there is insufficient activity on an account during 12 consecutive months, the account will be cancelled without notice.

An annual review is completed in January for the previous calendar year's activity. Any accounts that have not reached the annually commitment of CAD $4,000 in Revenue during such calendar year will be confirmed as a Cash/Credit Card customer. Accounts with annual Revenue over CAD $4,000 will be extended Credit (if request was made) or shall remain a Cash/Credit Card customer if no request was made within that year.

The maximum limit of any credit extended to a customer on an Air Canada Cargo account shall be CDN$3,000.

Air Canada and its affiliates have the right to refuse or terminate forthwith any credit account or this Agreement, at any time, for any or no reason, without notice.

CREDIT ACCOUNT:

• Full payment due 30 days upon receipt of Invoice which shall be sent weekly.
• The interest of 18% per annum (1.5% monthly) will be assessed on all overdue accounts.
• Discrepancies in billing are to be reported to the Cargo Billing Department within 30 days of receipt of invoice.
• All claims must be filed in a timely manner.
• All address changes must be reported directly to Air Canada's Cargo Winnipeg Accounting Office at: Air Canada Cargo - Box 966 Winnipeg, MB R3C 2V6

By accepting these terms, the customer confirms that he/she/it resides or is domiciled in North America or South America, the information contained on this application to be true and correct, consents to the receipt and exchange of credit information by Air Canada and its affiliates and authorizes Air Canada and its affiliates to make all necessary credit enquiries about the customer and agrees to the credit terms as stipulated on our Cargo invoice and/or account summary.

Note:
Due to TSA Regulations, all applications for new shipper accounts in the United States must be submitted to your local Cargo Sales Representative as these account types cannot be processed directly from the Air Canada Cargo website.