Shipping of live animals must comply with IATA’s Live Animal Regulations, as well as government regulations in the country of origin, transit(s) and destination.

All documentation must satisfy all ports of entry. Pet owners shall be requested to have all documents prepared prior to acceptance.

All animals are inspected by government veterinary officials upon first and last point of landing. As example, if your pet is traveling to Paris via Frankfurt, the pet must clear animal inspection by German officials prior to be allowed to continue its journey to Paris. Once the pet is allowed to travel to France, it will be inspected a second time in Paris. Please note that veterinary inspection fees may be charged.

Pet owners should be aware that local veterinary health certificates obtained from their animal clinic are not sufficient to clear government veterinary inspections.

In order to obtain these additional documents, such as government approved health certificates, please contact Consulates and Embassies for each country. Our useful links section provides you with link to some key countries.

DO NOT FORGET TO LOOK AT IN-TRANSIT COUNTRIES DOCUMENTATION REQUIREMENT, IF YOUR PET MAKES A CONNECTION.