Air Canada provides specially reduced Bereavement Fares for those who need to fly due to the death or imminent death (patients in intensive care, heart attack, final stages of cancer, serious accidents) of an immediate family member.

Effective January 31, 2005, we offer these specially priced tickets on our international routes only, with the exception of Japan to Canada. For more information, visit our Bereavement Fares section.

Now it's easier to reserve

We understand that gathering up official documentation is not easy, especially when flying on short notice. So now, family members can book Bereave Fares simply by calling Air Canada Reservations. Please provide the name of the family member, name, telephone number and address of the funeral home, along with the funeral date.

To receive Bereave Fares at the airport counter, before you fly, family members are required to present a copy of the death certificate. If this is not possible, they can apply for a Bereave Travel Refund after travel is complete.

Other conditions apply

Prices are available by calling Air Canada Reservations and asking for our Bereave Fares. Please give the Air Canada Agent the reference number CIC*160/33.

Refunds after travel is completed

When applying for a refund, please submit a completed Bereave Travel form (available from Air Canada ticket counter at the airport), a copy of the Death Certificate or Funeral Director's Statement, original boarding passes and original passenger tickets. Refund applications must be made within 90 days of bereavement; you can make your application in person at any Air Canada or Air Canada Jazz ticket counter, or by mail to:

Air Canada, Refund Services, P.O. Box 6475,
Winnipeg, Manitoba, R3C 3V2.

Eligibility

Travellers eligible for Air Canada's Bereave Fares are the deceased's: spouse (includes common law as well as same sex partners), child (includes adopted / step / grand / great grand), parent (includes step / grand / great grand / in-law / common law in-law), daughter, son, father, mother (includes legal / in-law / common law in-law), brother, sister (includes step / half / in-law / common law in-law), aunt, uncle, niece, nephew (includes those of spouse and common law spouse), legal guardian (with proof of judgement) and spouse of legal guardian.

All above include in-laws of same sex partner.