Port-au-Prince (PAP): Regular method of payment restored
Shipments to and from PAP can now be pre-paid or sent collect.
Effective April 1, we have a new address at Boston - BOS.
Boston Logan Intl Airport
Air Canada Cargo
112 Harborside Drive
East Boston, MA 02128
The new location is just across the street from our current location.
Effective April 1, 2013, our YQB station (Québec City) will close at 18:00 Monday to Friday.
Business hours will be from 7:00 to 18:00 Monday to Friday.
Air Canada Cargo will no longer accept UN3090, lithium metal or lithium alloy cells and batteries as cargo on Air Canada aircraft. This applies to Section IA, IB and Section II batteries of Packing Instruction 968.
Please note that this prohibition does not apply to:
- Lithium metal or lithium alloy cells or batteries packed with or contained in equipment (UN3091) in accordance with Packing Instruction 969 and 970;
- Lithium ion cells and batteries (UN3480 and UN3481) in accordance with Packing Instructions 965, 966 and 967.
Air Canada will place a Carrier Variation in the 55th Edition (2014) of the IATA Dangerous Goods Regulations.
For questions, please contact Trevor Howard, Manager, Cargo Safety and Dangerous Goods Standards at firstname.lastname@example.org.
YDF: No in-bond shipments until further notice
In-bond shipments are not accepted until further notice.
Normal hours during BC Family Day
Please note that Air Canada Cargo is in full operation on Family Day, Monday February 11 in British Columbia. As such, normal storage fees will be applied if freight is not retrieved as per the specified normal time period following arrival.
Air Canada Express Stations: Temporary Limitations on Freight Requiring Security Screening
Effective immediately and until further notice at Air Canada Express stations in Canada only, there is a size and weight limitation placed on freight requiring a security screening examination as per the Transport Canada Air Cargo Security Program.
Due to security screening constraints at these stations, freight from unsecure shippers must meet the following conditions to be accepted (per piece):
- Maximum individual piece weight: 77 lbs / 35 kg
- Maximum individual piece width of 29 inches / 74 centimeters
- Maximum individual piece height of 21 inches / 53 centimeters
Please note that these restrictions are temporary and we are working closely with the regulatory authorities to resolve the issue.
YQR, YMM, YYJ: Embargo on Freight From Unknown Shippers Ends January 28
Please be advised that until January 28, our Regina, Fort McMurray and Victoria stations can only accept shipments tendered by Transport Canada Registered Shippers or Approved Participants. During this period, at these stations only, there is an embargo on shipments tendered by unknown shippers, as well as all freight to the United States that has not been screened by an Approved Participant.
Starting January 28, freight from unknown shippers will be accepted and screened at these stations, and the security screening fee will apply.
Shipments of live human organs, blood, blood products, bone marrow and diplomatic shipments can continue to be tendered, as these shipments are exempt from screening.
We thank you for your cooperation.
New hours of operation for Calgary (YYC)
The hours of operation for our cargo facility at YYC are now 05:30 to midnight, daily.
YYT: New Hours of Operation Starting Oct. 22
Effective October 22, 2012, the closing time for our Cargo facility at YYT will be 1900 daily. The hours of operation will be: Daily 0500 – 1900
Upcoming Procedural Changes to Security Screening, Canadian and US Stations
To meet guidelines set forth by Transport Canada and the TSA that come into effect December 31, 2012, Air Canada Cargo must make certain changes to its acceptance process. Visit our Security Screening section for description of the procedural changes and the date of implementation by station.
Effective August 31, we have a new address at JFK
JFK International Airport
Air Canada Cargo c/o Swissport Cargo Services
Building 22, Room 206
Jamaica NY 11430
View the full contact information on our Contact Us page.
Security Screening Requirements for TLV
Transport Canada requires that for flights departing from Canada to Israel, all shipments , including shipper loaded units, must be security screened, regardless of the security status of the shipper. Please be aware this may cause a delay. Contact your local Air Canada representative for details.
MAWB Statement Update for Goods From Yemen or Somalia
Due to enhanced screening requirements, the statement No Goods From Yemen or Somalia Contained no longer needs to be included in the Description Box of the Master Air Waybill (MAWB).
Resolved: Technical Issue With Electronic Release Forms
The technical issue with the electronic releases has been resolved and all electronic shipments are now up-to-date.
We apologize for this disruption.